Every review we hold for the Sutton office, from every platform, shown as written. First names only.
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5/5
GoogleJames and the team were amazing at helping us purchase our first property! Clear communication from the start, very knowledgable and friendly team.
It was a breath of fresh air to deal with estate agents who are honest and actually care about your requirements. I would 100% recommend!
Kirsty Β· 23 September 2024
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5/5
GoogleJames and his team are a great company, helpful in ever way, along the journey of moving from old to new homes π‘
Would highly recommend them β¦
Lauraine Β· 8 June 2025
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5/5
FacebookJames was an outstanding estate agent when selling our property, After having our property on the market for 14 months with 2 other estate agents and having no success and both of them being very unhelpful, We decided after getting a letter through the post which was very personal and handwritten, we thought James was the perfect person to sell our property and wow what a great decision that was. After having our flat for just 77 days he had sold it! I wish weβd contacted him sooner. Such a personal service from the start to finish. We will be recommending him to all friends and family and will 100% use him in the future. We canβt Thankyou enough James!
Bryony and Reiss x
Bryony Β· 30 April 2022
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5/5
FacebookJames was recommended to us by a friend that recently sold her property.
He came highly recommended and Iβm so glad that we opted to use him to sell out property.
The whole experience just felt very comforting, which was due to his wealth of experience and knowledge.
He was always to hand when you needed him for advice.
A hardworking committed individual that gets results.
We have no hesitation in recommending James.
We wish you every success for the future James βοΈ βοΈ βοΈ βοΈ
Carl Β· 26 April 2022
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5/5
GoogleVery quick and efficient in moving us into our rental.
Everything was done very professionally.
Kenang Β· 24 October 2023
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5/5
GoogleJames Bailey Sales and Lettings are responsive, listen and acts upon requests. I was in the property in a matter of days of asking for it. I would recommend them if you are a tenant looking for a property.
Ian Β· 12 December 2024
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5/5
GoogleI decided that it was time to downsize and so contacted James. From the first point of contact to completion James was with there for me every step of the way. Nothing was too much trouble and now I am in my new home, ready to start a new chapter. Canβt recommend James enough. (Thoroughly lovely helpful chap!)Thank you so much
Sharon Β· 24 October 2023
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5/5
GoogleWhilst unfortunately I didnβt sell my house, due to no fault of James Bailey, I only have good words to say. Courtney especially is amazing, goes above and beyond, very professional and friendly with a constant air of positivity. When Iβm ready to try and move again I will certainly be re instructing James Bailey. Thank you for all your efforts.
Carolyne Β· 24 October 2023
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5/5
GoogleJames helped us find a flat to rent in under two weeks and was a fantastic help the whole way through to key handover. We would definitely recommend working with him and are happy to have chosen him as our agent.
Jude Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you so much Jude. I hope you are both very happy in your new home. Welcome to the area and I am pleased we were able to help you settle in comfortably.
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5/5
FacebookJames has been truly fantastic and makes every effort to get the job done! Heβs friendly, approachable and hard working - you really canβt ask for more in an estate agent.
Thanks for helping me achieve purchasing my first home!
Jack Β· 28 November 2022
Agent replied Β· 27 November 2025
It was a pleasure Jack! Thanks for your patience in dealing with the legal process. We hope you are very happy there. All the best
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5/5
GoogleI have been renting through James Bailey for 2 years. It was my first time renting post university and the process was slick from start to now the finish. James is very easy to communicate with and quick to answer any questions. Recommend for sure
Matt Β· 24 August 2024
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5/5
GoogleThank you to everyone at James Bailey for helping us buy our first home! Everyone was so helpful and communication was perfect throughout the whole process. Such a good independent business, would definitely recommend and use again!
Joey Β· 19 December 2024
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5/5
GoogleJames and his team were excellent to work with. They are responsive, professional, and completely empathetic to the process of finding a new home. I would recommend anyone to work with this agency if they are looking for an easy and enjoyable letting experience.PositiveResponsiveness, Quality, Professionalism
Nathan Β· 10 January 2022
Agent replied Β· 9 January 2025
Thank you for the kind words Nathan. I wish you both all the best for the future and with your onward journey. If you are ever back in the area, let me know. James
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5/5
GoogleJames and Sabrina managed the successful sale of my mums house as she downsized. We couldn't have chosen better people for this move. Extremely helpful, efficient, nice(!) and, true to their word, applying no pressure as we struggled to find a suitable purchase. I would highly recommend James and the team!
David Β· 26 April 2024
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5/5
GoogleJames was amazing from start to finish.
A personal service that you dont get with large chains. Answered every email, text and phone call without fail and within no time at all. Not to mention getting me exactly what i asked for within a couple of days.
George Β· 24 October 2021
Agent replied Β· 23 October 2024
George, thank you so much for the opportunity once again. You put your trust and faith in me and I am very grateful for that. Really appreciate your kind words too, thank you! I wish you every bit of happiness in your new home and on your new adventure.
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5/5
FacebookJames Bailey gave us the best, much needed, advice as we began to start the process of moving after 11 years in our home. He was honest in his advice, super helpful with his guidance and didnβt mind how many questions we had or at what time of day we asked them! Nothing was too much trouble. We canβt recommend James Bailey Sales & Lettings highly enough. He can be trusted, which isnβt often said about Estate Agents ππΌ We wish you all the success you deserve. Dawn & Andrew
Dawn Β· 18 August 2021
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5/5
GoogleFabulous service all round, James and Sabrina are really down to earth, they were friendly and helpful keeping us updated throughout the sale of our property. They went above and beyond in liaising with solicitors and ensuring the entire process went smoothly - I wouldn't use anyone else to buy or sell!
Lauren Β· 27 March 2024
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5/5
GoogleThe support and assistance I received from all the team at James Bailey Sales & Lettings during my purchase was excellent. I felt I received a bespoke service with a member of the team always available to help me with any enquiry I had during the process.
Holley Β· 25 June 2024
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5/5
GoogleAbsolutely great service. Very knowledgeable for property marketing, very helpful and respond to our queries immediately.
We highly recommend James Bailey Sales & Lettings. Thank you James & his team for making the process so easy for us!
Mr Β· 16 November 2024
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5/5
GoogleWe would highly recommend James and Sabrina at James Bailey. They sold my house very quickly and nothing was too much trouble for them.
It was good to be able to pop into their office anytime and have queries sorted out with a warm welcome. They are very professional but also very friendly.
Franco Β· 26 February 2024
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5/5
GoogleJames was the consummate professional, even when my partner and I caught him on a week when he was the only agent in the office. Timely, responsive, incredibly informative, he made us getting into our new home a breeze!
CSRBK Β· 26 October 2024
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5/5
GoogleI would highly recommend James Bailey Estate Agents for their professionalism and great knowledge of the area. They offer a very personal service and the whole team always kept us up to date with progress.
Emma Β· 22 December 2024
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5/5
GoogleJames and Sabrina did an amazing job selling our house. They were always so easy to get in contact with and kept us in the loop every step of the way. Weβve sold properties before with larger estate agents but the service we received with James Bailey is far superior and more personalised. Would highly recommend!
Deborah Β· 24 October 2023
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5/5
GoogleA superb experience with James Bailey Sales from a seller's perspective from the initial discussion through selecting the right buyer for us and completing the sale. Good communication and a professional service.
Highly recommended.
Roger Β· 3 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.