Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames and his team are highly professional and are always 'on top of' our needs as landlords. We have been and continue to be very happy with the service they provide and would highly recommend his company and service to an prospective landlord or tenant.
Michael · 26 May 2024
★★★★★ 5/5
GoogleIt has been an great experience through the property view to completion. Thanks to James, Katharine, Sabrina, and whole team, everyone has provided professional support though whole process. The communication has been always clear and efficient. Will definitely recommend.
Lily · 24 August 2024
★★★★★ 5/5
GoogleJames and his team are friendly, helpful and very responsive. We received a very professional service in renting an apartment. The whole process was smooth and digitalized, from offer form to tenancy contract. I can't recommend this team more!
Ken · 24 August 2024
★★★★★ 5/5
GoogleJames Bailey is like a breath of fresh air !! My last letting agents gave me many headaches but James just quietly resolves things on my behalf. He instantly replies to all my questions which is great because I don't need to re email a reminder 3 days later. Brilliant !!!
Great service !!!
Deryk · 24 October 2023
★★★★★ 5/5
GoogleHad a great experience with James Bailey recently. Friendly, helpful and great customer service. Would 1000% recommend to others
Chloe · 22 May 2025
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish, very helpful and always available if anything is needed. Communication is outstanding. Very professional and attentive. Would definitely recommend and use them in the future.
Saphire · 12 December 2024
★★★★★ 5/5
GoogleJames and his team are great. They are a small team which makes it much easier to deal with. He replies very quickly and is very eager to help. 100% recommend!
Elena · 12 December 2024
★★★★★ 5/5
GoogleGreat service from start to finish with attention to detail and fantastic communication throughout. We were totally impressed with the number of viewings they generated and all the feedback we received.
Anna · 4 December 2024
★★★★★ 5/5
GoogleI would highly recommend James Bailey sales and lettings , from the moment I met Katherine for my viewing to when I picked up the keys I felt relaxed and comfortable . Truly caring and professional !
Karen · 24 August 2024
★★★★★ 5/5
GoogleJames, Katharine and the wider team have been great to work with on my house purchase. They've been super accommodating and have really helped with the sales progression piece. Lovely people to deal with. Would highly recommend
Matthew · 24 August 2024
★★★★★ 5/5
GoogleJames and team were extremely helpful throughout the Sales process of our property. They were always available via email and in person. We would highly recommend their services, very personal and professional and not just after the commission like the bigger brands!
Alex · 26 May 2024
★★★★★ 5/5
GoogleThe team at James Bailey were a pleasure to work with. Courtney always kept me in the loop when suitable properties came on the market and as a result they’ve helped me find my first flat. Always friendly, very responsive, professional and happy to help with anything big or small. Highly recommended.
Josh · 24 October 2023
★★★★★ 5/5
FacebookHighly recommend James and the team. 1st class service and lovely people so don't look elsewhere if your looking to buy or sell in Cheam!😀
Keith · 7 February 2025
★★★★★ 5/5
GoogleJames Bailey’s knowledge of the market is unrivalled in the area. Couldn’t have been more impressed with his professional attitude and ability to make finding a new home feel like a breeze. Would use again in a heartbeat!PositiveQuality, Professionalism
Adam · 24 October 2021
Agent replied · 23 October 2024
Adam it was a pleasure to help you and I hope you are very happy in your new home
★★★★★ 5/5
FacebookMy whole experience with the James Bailey agency has been amazing, the attention detail is outstanding, listening to all my requirements and needs.
I would definitely be using this agency again.
Thank you once again for all your help! 😀
Elisa · 24 July 2021
Agent replied · 22 April 2026
A pleasure as always Elisa 🙂
★★★★★ 5/5
GooglePerfect letting company, James is nice, friendly, responsible & helpful person. I am fully satisfied with his professional service.
Barry · 16 April 2025
★★★★★ 5/5
GoogleJames Bailey Lettings are a great service. Not only are they reasonable, but they are efficient and helpful too. Happy to offer advice on everything I asked. They offer a great service, I will be using them again. Thank you.
Melanie · 26 May 2024
★★★★★ 5/5
GoogleAn absolutely incredible team who were very attentive to our needs, constantly engaging with me and my partner and never gave up with helping us! Couldn’t have asked for better people to work with. Forever grateful and would definitely recommend them & do business with them again in the future.
Caitlin · 24 October 2023
★★★★★ 5/5
GoogleAs a renter, we received excellent service from James. They can always give prompt responses and make arrangements super fast. We are very grateful to them for arranging everything for us. After moving in, they continued to provide excellent service and did their best to meet our needs. Highly recommended!
Jasmine · 24 October 2023
★★★★★ 5/5
GoogleFirst rate service by James and personal attention all the way during the sale process. Any issues were dealt with professionally and with a pragmatic appreciation. His flexibility for some delays on my part was much appreciated as well.
I would not hesitate to recommend James for anyone who is looking to buy or sell. Thanks James for the great service!
Bav
Bavesh · 24 October 2022
★★★★★ 5/5
GoogleExcellent estate agency’s, always quick to sort any issues out and to keep you in the loop. The start process of renting a property was made easier and understandable by the. Friendly and welcoming staff! Also had an adorable dog in the office sometimes!
Jethro · 26 February 2024
★★★★★ 5/5
GoogleWorking with James Bailey has been stress free. He is reliable, gets the work done and is always prompt when replying to queries. He is a genuine guy. Also, his staff are very efficient and always available to advise.
Morris · 26 May 2024
★★★★★ 5/5
FacebookJames and Katharine helped us with buying our first property. They followed the whole process with patience and were always available to support us and liaise with the sellers. Highly recommended.
Giuseppe · 3 October 2024
★★★★★ 5/5
GoogleI found James and his team to be attentive, diligent and professional at all times. They have made what can be stressful process, relatively seamless with the good communication throughout. Would highly recommend. Steve Boateng
Steve · 25 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.