Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
Anonymous · 29 February 2024
★★★★★ 5/5
GoogleThank you to hunters estate for helping us find the perfect home so quickly and efficiently. Especially Evan and karolina they have been amazing during the whole process and really went above and beyond to make sure we were satisfied.
Rukia · 25 July 2024
Agent replied · 23 October 2024
Thank you Rukia!
★★★★★ 5/5
GoogleHunters recently helped us find our first home. It was a big move for us as we were moving from a different county to Surrey. They were very patient and understood our requirements to help us find our perfect home.
A special thanks to Chris Keri @ Hunters who helped us a lot from start to finish, he is a thorough professional and a gem of a person who always has a smile. Also Min Sharma who was very helpful during the latter stages in the completion.
I would definitely recommend Hunters
Chethan · 25 October 2019
Agent replied · 23 October 2024
Thank you Chetan!
★★★★★ 5/5
GoogleThis is the first agency that was genuinely interested in helping us rent a house. In just a few days they managed to resolve all of our questions and concerns. It was the first time we felt how easy and comfortable cooperation with an …
Марія · 16 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review! We're delighted to hear that Michael was able to help your family find your new home.
Providing responsive, attentive service and really understanding our clients’ … More
★★★★★ 5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
ZOE · 18 September 2024
★★★★★ 5/5
GoogleI really can’t speak highly enough of the Hunters team at Worcester Park.
They were caring and highly professional from start to finish.
They kept me updated on the situation at every stage of our house sale, and really did go the extra mile to secure our sale.
The whole team couldn’t have been more helpful, but in particular Michael Ford played a key role in our sale.
I would like to take this opportunity to thank him personally for all of his efforts, and to say, Thank you so much Vik for knocking on our door that day.
Sharon · 25 October 2018
Agent replied · 23 October 2024
Thank you Sharon, hope you are well and please do not hesitate to contact us should you need anything in the future.
★★★★★ 1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
Student · 28 August 2024
★★★★★ 5/5
GoogleThank you to Teddy & Stephen & all the team we exchanged after many bumps along the road - not due to Hunters I might add- Teddy kept our buyers happy & eventually we exchanged so could not Thank them enough for all their efforts in the process .Highly recommend
John · 24 October 2023
Agent replied · 23 October 2024
Thank you John!
★★★★★ 1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
Mitchell · 28 October 2025
★★★★★ 1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
Chris · 22 October 2025
★★★★★ 5/5
GoogleI don't normally write reviews but I feel I just have to on this occasion as the service I received from Hunters Worcester Park was outstanding and Infallible!
I recently bought a property with through them and the service I received from the beginning to the end was excellent. I work 6 days a week full time and it was difficult to find the time to view suitable properties. The staff were great and would regularly email me properties that were not only within my price range but also fit my overall criteria. I know they do not normally work on Sunday's but the director was great and came out on a Sunday to do a few viewing with me.
I will definitely be using them again and would recommend them to everyone I know! Thanks again to the team at Hunters Worcester Park for being professional and friendly to deal with!
Kiran · 25 October 2016
Agent replied · 23 October 2024
Thanks Kiran, your review is appreciated. Please don't hesitate to contact us should you require anything in the future.
★★★★★ 1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
Dawn · 31 October 2023
★★★★★ 1/5
TrustpilotAvoid this agency at all costs.
I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.
Red · 19 May 2026
★★★★★ 1/5
TrustpilotAre the staff in the Highfield Road…
Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.
Jeff · 9 October 2025
★★★★★ 5/5
GoogleWhere should I start from? A brilliant team and amazing management; they go far and beyond to ensure your needs are met. Vikas, the owner, is a legend! He is passionate about real estate and so knowledgeable about the market. They are forward-thinking and stand out from a typical estate agency.
Would recommend them to everyone!
Laith · 18 July 2025
Agent replied · 22 October 2025
Thank you Laith!!
★★★★★ 5/5
GoogleI had an excellent experience with Hunters, and in particular with Michael Silk. He has been extremely effective and consistently went above and beyond to arrange viewings, making sure both existing and new prospective tenants could see my …
Marco · 16 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review! We're delighted to hear that Michael was able to help your family find your new home.
Providing responsive, attentive service and really understanding our clients’ … More
★★★★★ 1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
DAMLA · 6 September 2023
★★★★★ 5/5
GoogleHunters, in particular Stephen was on the ball from start to finish, providing both advice and help as issues arose, he’s a credit to the company would recommend Hunters to future sellers and buyers
Tristan · 25 June 2024
Agent replied · 23 October 2024
Thank you Tristan!
★★★★★ 5/5
GoogleDefinitely the best state agent in our local area.
Thank you Stephen and Min Sharma for helping me secure the house that I was looking for. Awesome guys!
Ken · 25 September 2024
Agent replied · 23 October 2024
Thank you Ken!
★★★★★ 5/5
GoogleWe're in the process of buying a home through Hunters and have had a great experience. Teddy has been very helpful in keeping the process moving, ensuring timely communication across all parties and managing some unexpected delays elsewhere in the chain. Thank you and we are looking forward to completing shortly and moving into our new home!
Hannah · 24 October 2022
Agent replied · 23 October 2024
Thank you Hannah!
★★★★★ 5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
Alia · 16 April 2026
★★★★★ 4/5
GoogleSarah and her team have showed great professionalism...and patience as well! It was the first time we were renting our house and they always had time to explain all the procedures and make the whole process very smoothly. You just want to follow Sarah’s advice and trust her instinct. Special thanks to Chris and Ricardo as well, what a great team.PositiveResponsiveness, Quality, Professionalism, Value
Ana · 13 November 2021
Agent replied · 12 November 2024
Thank you Ana
★★★★★ 5/5
GoogleWhilst I haven’t purchased a property through Hunters, I recently viewed a property with Matthew Gibbons from the branch in Worcester Park and found him really informative and helpful. Matthew answered any questions I had with …
Rachelle · 16 December 2025
Agent replied · 22 November 2025
Thanks Rachelle!
★★★★★ 5/5
GoogleI had my property listed with another agency for eight weeks and only received 14 viewings with only one unsuitable offer. Michael took over and arranged eight viewings in just one week. His efficiency was incredible. …
Mengdi · 16 December 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We're delighted to hear that Michael’s proactive approach and market knowledge made such a positive difference after your previous experience. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.