Trusted Agent profile · Sutton

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Hunters Carshalton reviews in Sutton

3.2

★★★★★

940 reviews across 2 platforms

92 High Street, Carshalton, SM5 3AE, Sutton, SM5 3AE

Hunters's office in Sutton, at 92 High Street, is rated 3.2 out of 5 across 940 reviews on two platforms, including 328 Google reviews rated 4.8.

Google logo

4.8 / 5

328

Reviews on Google

This office

Trustpilot logo

612

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

1/5

Trustpilot

Hunters threw me out during the covid

Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)

Джо · 21 August 2020

5/5

Trustpilot

Stanstead Abbotts Hunters.

Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.

Scott · 25 November 2020

4/5

Trustpilot

Jake Sauvage led us through a difficult…

Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton

Owen · 30 June 2020

5/5

Google

Very professional and extremely friendly team. Lillian, Aimee, Fleur and everybody has been great in accommodating our demands and expectations!

Edy · 23 May 2020

Agent replied · 22 October 2024

Amazing! Thank you

1/5

Trustpilot

I've rented with them for 6 years and…

I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.

Mathieu · 22 March 2022

1/5

Google

The worst service ever. I was interested in a property managed by Hunters (the estate agent was Lauren) and beside having a very poor communication in my regards I have been let down while I was waiting literally in front of the door of the …

Jessica · 16 September 2021

1/5

Trustpilot

I was absolutely nightmare deal with…

I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.

Alan · 8 November 2020

1/5

Trustpilot

They didn't turn up for a viewing

They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.

Georgia · 10 November 2023

5/5

Google

Very prompt & clear communications. Great service all around.

James · 23 May 2022

Agent replied · 22 October 2024

Thank you for your feedback ! We wish you the best of luck in your new home. Lauren

5/5

Google

Lillian came by to do an inspection on our flat. This was done in a professional and friendly manner.

Lindsay · 23 May 2020

Agent replied · 22 October 2024

Hi Lindsay, I am really please your recognized my efforts. Thanks, Lillian

5/5

Trustpilot

Selling

unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!

Meeta · 22 March 2024

5/5

Google

Professional and friendly service, very responsive in communications.

Grace · 23 May 2022

Agent replied · 22 October 2024

Thank you for the positive feedback. It was lovely meeting you. Lauren

5/5

Trustpilot

There ARE decent estate agents…Who knew?

I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.

Luke · 16 May 2022

1/5

Google

The company slogan should be “A few quid is more important than a person”

Lucius · 23 May 2021

Agent replied · 23 May 2026

Hi Lucius, we respond to all Google reviews especially negative ones. We've searched our database and have no record of you, perhaps you have the wrong agent? Please feel free to call the office and we will happily investigate whether you've had any contact with us. Fleur

4/5

Google

I enjoyed the presentation style and the agent was very helpful with professional manners

John · 23 May 2021

Agent replied · 22 October 2024

Thankyou John! Delighted to know you was happy with the service provided Lauren

1/5

Trustpilot

Unhelpful and rude

Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.

Pollyanna · 4 January 2021

5/5

Google

Very professional service. An estate agent that listens and really cares about what their customers needs are. thank you.

Farhaan · 23 May 2019

Agent replied · 23 May 2026

Dear Farhaan, Thank you for your kind words. It is amazing to see that the service and care we strive for is being well received. We look forward to our future business … More

5/5

Google

Hunters are very friendly and professional. Always have prompt communication via e-mail and the phone. I would strongly recommend them.

Piotr · 23 May 2018

Agent replied · 23 May 2026

Dear Piotr, Thank you very much for taking the time to review our services. We are all so pleased that we are giving you the service and attention that we work hard to fulfil! All the best, Hunters Carshalton team.

5/5

Google

Very professional and responsive, information are clear and staff is very helpful.

Christelle · 23 May 2021

Agent replied · 22 October 2024

Thanks Christelle! I’m glad you was happy with the service you received. Kind regards Lauren

5/5

Trustpilot

Amazing service!

I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.

Rikki · 24 March 2021

1/5

Trustpilot

Did not turn up for appointment

Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened

Andy · 7 June 2022

5/5

Google

Very helpful and professional!

Hannah · 23 May 2022

Agent replied · 22 October 2024

Thank you Hannah. I'm pleased to hear you are happy with the service. Lauren

1/5

Trustpilot

DO NOT USE!

DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.

Anna · 29 May 2022

5/5

Google

Communication was amazing

Andrew · 23 May 2022

Agent replied · 22 October 2024

Thanks Andrew, and thanks again for entrusting Hunters with your sale! Best of luck with your future property ventures. Fleur

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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