Trusted Agent profile · Sutton
Verified
★★★★★
940 reviews across 2 platforms
92 High Street, Carshalton, SM5 3AE, Sutton, SM5 3AE
Hunters's office in Sutton, at 92 High Street, is rated 3.2 out of 5 across 940 reviews on two platforms, including 328 Google reviews rated 4.8.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleProfessional and good At customer service
Thank you, I'm happy to hear you've had a positive experience with us. Lauren
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
5/5
GoogleRented a place from Hunters for 7 years , the staff and management were always very friendly and helpful nothing is to much trouble. Would highly recommend Hunters.
Dear David, Thank you so much for taking the time to review us, we are all delighted that you have enjoyed your time with us! We all wish you the very best and would be delighted to be of assistance again in the future. Aimee and the Carshalton team.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
5/5
GoogleI've been with Hunters for 4 years, they have been fantastic and professional. I am now going to be renting a further property through them!
Dear Darran, we are very grateful for your feedback, it is very much appreciated. We are looking for many more years giving customer service that you will be pleased with :) Aimee.
5/5
GoogleSince the first day of contacting Hunters about renting my flat I have been extremely happy with the service and attention I have received. I very much recommend them.
Dear Phil, Thank you so much for your positive feedback. We at Hunters strive to keep our tenants happy and have an enjoyable experience with us. We love having you as one … More
5/5
GoogleAnnie and Fleur are a great pair, their professionalism and quick response is unimaginable. You will not go wrong with them.
Thank you Michael. Annie and I are so pleased that you're happy with everything we've done so far. We aim to continue meeting your expectations!
5/5
GoogleBrilliant service all year round!!! I would recommend them to anyone who are renting for the first time. The property maintenance team are always there to listen.
Hi Cris, thank you very much for taking the time to review us. We are absolutely delighted that you are pleased with us and we fully intend to be attentive and ready to assist you when the need arises. All the best, Fleur & the Carshalton team.
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleGood job. Agent very time conscious and was thorough. Makes you feel the place.
Thank you Denis! Its been lovely showing the properties we have available. Lauren
5/5
GoogleGood value & communication.
Hi Arul, thank you for your positive review. It was nice meeting you. Lisa
4/5
GoogleMyself and flatmate where first time tenants and we had a Very good service and friendly somtimes need to wait for replies to calls and emails but over great
Dear Stuie, thank you for taking the time to review our service. We are very grateful for your feedback and value your comments. Kind regards, the Hunters Carshalton team.
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
5/5
GoogleHunters are a pleasure to work alongside. They are very knowledgeable and are currently going above and beyond to find me …
Thanks Ciaran, soo pleased you were happy with our service!
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
