Trusted Agent profile · Sutton
Verified
★★★★★
942 reviews across 2 platforms
92 High Street, Carshalton, SM5 3AE, Sutton, SM5 3AE
Hunters's office in Sutton, at 92 High Street, is rated 3.2 out of 5 across 942 reviews on two platforms, including 328 Google reviews rated 4.8.
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Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent all round experience. I live in Australia and so communications throughout the rental and consequent sale of my property was always going to be challenging given the time differences. Fleur in particular was exceptional in …
Dear Chris, thank you very much for taking the time to review our services. Your kind words drive us forward to offer the very best experience to our customers. All the best for the future, Fleur and the Carshalton team.
5/5
GoogleAimee and Fleur have always been professional, helpful and friendly. I would highly recommend this agency and if we ever need to use one, it will be Hunters!
Thank you so much for your very kind words Piotr. We enjoyed assisting you over the last 3 years and wish you every happiness in your new home! Fleur
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleI've had some awful experiences with letting agencies in the past but Hunters Carshalton has proved consistently that they are not like other letting agencies. …
We are so delighted with your review Roo, thank you very much on behalf of the team at Carshalton. It means a lot to us to have happy clients. Wishing you the very best with your pending move! Fleur
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
5/5
GoogleI dealt with a very friendly and helpful agent (Annie). Quick communication, never an unanswered email and never pushy like other estate agents I've dealt with.
Hello Steve, Thank you very much for your positive Review! … More
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
5/5
GooglePrompt and efficient. Gave me plenty of time to look around. Not at all pushy. Empathetic to my situation.
Thankyou Andrew! It has been a pleasure assisting you. Lauren
1/5
GoogleVery bad experience with Lauren, very unclear and unprofessional agent. If you can avoid her, do it please. She gonna waste your time Very disappointed
Hello Christian. I'm Lauren's manager and I'd like to set this straight. I'm very sorry you feel the need to leave us a bad review. This morning we received a holding deposit for the property you were going to view. Once we receive a … More
5/5
GoogleMy overall experience with Hunters was pleasant, the agent, Lisa, was amiable and knowledgable.😊 Thanks, …
Thank you very much Talia for leaving me a positive review, it was a pleasure meeting you. I wish you all the best for the future. Lisa
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
5/5
GoogleThis estate agent really helped go the extra mile to help find my dream home. Always responded swiftly and efficiently, would truly recommend them to anyone …
Thanks for your lovely review Vicky, we hope you are enjoying your dream home!
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
5/5
GoogleMy very first experience as a tenant and I am not ashamed to say I had no idea what I was doing🤭!! What I do know however is that the adventure of finding my new home was nowhere near as fun nor as easy as I thought it would be. By the time …
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
5/5
GoogleHelpfull and clear information provided. friendly staff.
Thank you for your feedback! We wish you the best of luck with your purchase! Lauren
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleProfessional and good At customer service
Thank you, I'm happy to hear you've had a positive experience with us. Lauren
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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