5/5
GoogleChris understood what we wanted and he made a great effort for us. I would highly recommended him!
Agent replied · 24 March 2024
Thank you for your lovely review, haart lettings
Trusted Agent profile · Sutton, Surrey
haart Sutton reviews
★★★★★
1,106 reviews across 2 platforms
32-34 High Street, Sutton, Surrey, SM1 1HF
Part of haart, see every office.
haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.7 out of 5 across 1,106 reviews on two platforms, including 1,105 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Google5/5
GoogleEmmanuel in the Sutton office is fantastic at his job - he is calm, polite and efficient and quickly solved a problem which I had been trying to get settled for several months. I have every confidence in him for the future handling of my business.
Agent replied
Good afternoon, Thank you for leaving such great and detailed feedback about your experience with haart Property Management. I'm glad this issue was resolved for you before Christmas! Thank you
5/5
GoogleIt was Nice meeting Arslan today. Showed us around and we were impressed with his knowledge of the area and the advice he gave us.
Agent replied · 24 March 2024
Dear Antonio, thank you for your kind review. All the best - haart, Sutton.
5/5
GoogleTop customer service from Laszlo, lovely chap, very knowledgeable and helpful with every question that we asked of him. Made us feel very valued. Thankyou
Agent replied · 24 March 2024
Thank you for sharing your experience! haart lettings, Sutton
5/5
GoogleI want to say thank you for Laszlo at proerty management, who assisted us with our oven issue. He was prompt and effective. Thank, buddy.
Agent replied · 24 March 2024
Hi Adam, thank you for your positive feedback! haart lettings, Sutton
5/5
GoogleWhile we were tenants with haart, Laszlo gave excellent customer care to us whenever we had questions. Excellent property management always promptly resolved our issues.
Agent replied · 24 March 2024
Hi Kayleigh, thank you for sharing your positive feedback. haart lettings, Sutton
5/5
GoogleI cannot begin to explain how much of a pleasure it was working with Emlyn Akoto-Dwemoh. He is a breathe of fresh air! Brilliant communication, fantastic customer service, and someone I will highly recommend from here on out!
Agent replied
Thank you for taking the time to write this lovely review Sian Louise. Wishing you and your family all the best. Kind regards, Emlyn
1/5
GoogleThis is an awful agency. Staff left in the middle of a transaction without informing clients. Called many times and kept being forwarded to concierge which just take messages and nothing comes out of it. Rubbish rubbish rubbish. Stay away to save yourself headache.
Agent replied
Thank you for taking the time to leave us feedback. We are sorry to read that you are unhappy with the experience you have received. Could you email us at Bethan.Cope-Morgan@haart.co.uk so that we can discuss this further and try to resolve this with you?
5/5
GoogleI had a wonderful experience with Perdita, she was very knowledgeable and friendly. I would highly recommend.
5/5
GoogleHad a great experience with Chris. He was very professional and helped me find my next property. Would highly recommend haart Sutton for lettings.
Agent replied · 24 March 2024
Thank you very much for this wonderful review Andreas, it's been a pleasure to be of assistance! - Chris, haart Lettings Sutton
5/5
GoogleTiffany responded quickly and efficiently in response to my request
Agent replied · 24 March 2024
Thank you for the review ! haart lettings, Sutton
5/5
GoogleI have been delighted by the service provided by Haart in Sutton. They could not have been more professional, helpful, accurate and efficient. The negotiator, Marlie Cartwright, was exceptional. In all of my long experience, I consider Haart Sutton to be the best .
Agent replied
Dear Michael Smith, Thank you for leaving such great and detailed feedback about your experience with haart Sutton estate agents. Thank you again for your star rating! Regards haart Sutton
5/5
GoogleThey were really helpful specially Thanzil Uddin who gave us so much information with regard to rental properties. Excellent service.
Agent replied · 24 March 2024
Thank you for the 5 stars! haart lettings, Sutton
5/5
GoogleRia, Chris and Calllum really supported my property search recently! Big shout out to those guys thanks so much for all your help!
Agent replied · 24 March 2024
Thank you for your kind review Christopher, glad you have had a positive experience. Chris haart, Lettings.
5/5
GoogleVinicius Massarotto has provided me with excellent service, he showed me around a selection of flats that are in my budget. The viewings were very professional and informative which made it much easier for me to decide on the best property for me.
Agent replied
Dear Harry Mccormack, Thank you for leaving such great and detailed feedback about your experience with haart Sutton estate agents. Thank you again for your star rating! Regards haart Sutton
5/5
GoogleHad a great viewing of a rental property with Chris Faulkner this afternoon. Very helpful and easy to talk to.
Agent replied · 24 March 2024
Thank you for the 5 star review, haart lettings
5/5
GoogleMet with Chris today regarding the marketing of a flat. Found him to be knowledgeable, informative and understanding of our requirements.
Agent replied · 24 March 2024
Thank you for sharing your 5 stars! haart lettings, Sutton
5/5
GoogleHad a great experience with Chris Faulkner would highly recommend haart estate agents for looking for a property to rent.10/10 service
Agent replied · 24 March 2024
Thank you for sharing your 5 stars! haart lettings, Sutton
1/5
GoogleWorst Property Management Company I ever came across, dishonest , liars, manager is a racist, not professional fake smiles on the faces. BE AWARE asoon you move to your singed property this company haart don't give a dam, you keep reporting thinks to this company but they don't care a simple leak fix will take 2 weeks to fix slow management not responsive worst experience i ever had.
5/5
GoogleExcellent service from Daniel Marden at Haart. Professional, polite, friendly. Followed up on emails. Knowledgable. Answered our questions swiftly. Would highly recommend.
Agent replied
Thanks for this lovely review Angela - the pleasure has been well and truly all ours! We wish you all the best with the tenancy. Kind regards, Emlyn, Josh and Thanzil (haart Sutton)
5/5
GoogleHaart were incredibly helpful, Ria Lawrence offered amazing customer service and went above and beyond to help. Highly recommend Haart in Sutton.
Agent replied · 24 March 2024
I'm pleased to hear you've been happy with the service provided, I wish you both all the best in your new home. Ria, haart lettings
5/5
GoogleSo pleased with the service recieved by Laslo at Haart, Sutton. He was very helpful and his customer service skills are great.
Agent replied · 24 March 2024
Hi Nikki, thank you for the 5 stars! haart lettings, Sutton
5/5
GoogleJosh responded very quickly to my enquiry and was incredibly helpful with how I would be able to rent a property with DSS and advised me to use a guarantor where as other agents didn’t even bother
Agent replied
Dear Jack, Thank you so much for you kind words, it is appreciated. Good luck with the move
5/5
GoogleI came into the branch as I was looking to buy a property and josh helped me so that I can look for my new family home in the best areas for school and safety.
Agent replied
Dear Pam, thank you for the 5 star review - good luck with the move. haart lettings, Sutton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Sutton
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
