Trusted Agent profile · Sutton · Surrey
★★★★★
1,162 reviews across 2 platforms
32-34 High Street, Sutton, Surrey, SM1 1HF
Part of haart, see every office.
haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.8 out of 5 across 1,162 reviews on two platforms, including 1,161 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
1/5
GoogleUsed the chat function 3 times. The first time I was told I would get a call back, I didn't! The other 2 times, I didn't even get a reply. Terrible customer service
Hi Sheree Hawkins, I'm really sorry to hear that the chat function on our website didn't connect you to one of the team. If you could please call the office on 02086426044 we would love to assist you. Many thanks, Ria
5/5
GoogleJoshua was very helpful .
Thank-you for your feedback
4/5
GoogleI spoke with Perdita about a pressing tenancy issue today and she was extremely knowledgable and very patient with me on the phone. Thanks for the great customer service
Thank you for the positive review ! haart Property Management Team, Sutton
5/5
GoogleSuch an amazing experience with Ria - all hope is resumed in this broken world of customer service. Will never go anywhere else. I’ll be back Ria thank you so much for looking after me a true professional!
Thank you so much Nicky for your kinds words, it was a pleasure working with you again. Ria, haart lettings
5/5
GoogleAmazing service and very friendly and helpful, would definitely recommend as someone who is looking for a rental property. Very much appreciate the service from Thanzil especially, very helpful in every step of the process and dedicated throughout!
Dear Arvind, thank you very much for your wonderful review! Thanzil, haart lettings Sutton
5/5
GoogleAmanda Keogh is a star!!!
Dear Fauzy, thank you for your review. Kind Regards Amanda - Haart Lettings
5/5
Googlehad a specific set of requirements for my new flat, from location to amenities. Chris listened intently and delivered options that perfectly matched my criteria. Truly a bespoke service!
Thank you for the 5 stars review ! haart lettings, Sutton
5/5
GoogleChris at Haart has been so sufficient and helpful through the process of finding a new home. He’s quick at responding and helps whenever is needed. Highly recommended using Chris, great service thank you.
Thank you for the lovely review! haart lettings, Sutton
5/5
GoogleThank you as always Tiffany from Sutton for your continued assistance. It has not gone unnoticed.
Thank you for your kind words, and five star review. haart Sutton property management
5/5
GoogleHad a very good experience with Chris Faulkner in the lettings team. He was very helpful and shown me a few properties so far I would highly recommend using him and haart for renting. Thank you :)
Hi Shapol, Thank you for the 5 star review! Glad you had such a positive experience. haart lettings, Sutton
5/5
GoogleDaniel from Haart Agent property management team was really quick in following it up with the landlords regarding stuffs which we enquired. This was really helpful in making us decide on rearranging few furniture's in the house.
Thank you for sharing your experience! haart lettings, Sutton
5/5
GoogleOur agent ( Thanzil Uddin) has been very accommodating and helpful since day one. When we did the viewing and thru the process of the tenancy he was willingly answering all our queries and concerns. 👍 …
Hi Mary, thank you for your lovely feedback on our Sutton branch. haart lettings, Sutton
5/5
GoogleVinicius Massarotto, is a very helpful person, he has helped me a lot and shown loads of support with my enquires and helped me accomplish what I needed done. Very quickly with getting in contact, he is always polite and efficient and always willing to go the extra mile. Regards, Louis McSherry-Williams & Emily Moore
Dear Emily, Thank you for leaving such great and detailed feedback about your experience with haart Sutton (Lettings).
5/5
GoogleLee and his team offer an incredible service.
Iain, thank you for sharing your positive experience! Thank you again for your star rating! Regards haart Sutton (Lettings)
5/5
GoogleVery swift with emails. She got back to all my emails asap, understood the emergency and acted upon it swiftly. Thank you for all the help, Ms Tiffany Cooper. They are much appreciated! 🙏🏾
Varshini many thanks for the 5 star review of Tiffany Cooper. All the best haart Property Management Team
5/5
GoogleMillion thanks for Mr. Thanzil Uddin keep seeking a nice place for me as I just moved from Hong Kong to UK and there are many issues to process. His service is excellentand willing to help.
Dear Ken, Thank you for such a wonderful review! - Thanzil, haart Lettings
5/5
GoogleI have met Laszlo from Haart in Sutton. He turned out to be very helpful and friendly guy, even taking care of stuff that I actually think is not his obligation to meet his clients satisfaction.
Hi Indrek, thank you for your kind words! haart lettings, Sutton
5/5
GoogleWe had a good experience with Chris showing us the property we viewed. He was kind and friendly. He also took from his own time to do overtime for us when viewing and didn't rush things.
Thank you for your kind review Robin, glad you have had a positive experience. Chris haart, Lettings.
5/5
GoogleHad a really good experience with Chris Faulkner, he was responsive and communicative. I was updated throughout the process of renting my new spot, the entire process ran smoothly - I would highly recommend this team
Thank you for the 5 stars !
5/5
GoogleIt was a great experience working with Ashley Lowe, he was very helpful in assisting me with the rental arrears. Great customer service, very helpful and professional! I have been really impressed with him. Highly Recommended!
Thank you for your positive feedback and recommendation ! haart lettings, Sutton
5/5
GoogleI will recommend this agency too all my friends because amazing service from staff members Chris Faolkner. Thanks to the team!
Thank you for the positive feedback! haart lettings, Sutton
5/5
GoogleHad a very good experience with Chris in the lettings team. He was very helpful and shown me a few properties so far I would highly recommend using him and haart for renting. Thank you!!!
Thank you for your kind review Georgia, glad you have had a positive experience. Chris haart, Lettings.
5/5
GoogleHad a very good experience with Chris Faulkner who is part of the lettings team. He was friendly, helpful and very professional with all his advice. Would highly recommend him and haart Sutton for lettings.
Dear Quentin, thank you for your kind review. I am glad you have had a positive experience with myself so far, glad to be of assistance to you! Chris haart, Lettings.
5/5
GoogleChris Faulkner at Sutton Haart Lettings has always been very polite, friendly and helpful. He listened carefully to our issues and gave us good suggestions. It was a such pleasant experience to talk to him.
Dear Mr. Chow, it has been a pleasure dealing with you and thank you very much for your kind words. Chris haart, Lettings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
