Trusted Agent profile · Sutton · Surrey

haart Sutton reviews

★★★★★ Excellent

1,162 reviews across 2 platforms

32-34 High Street, Sutton, Surrey, SM1 1HF

Part of haart, see every office.

haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.8 out of 5 across 1,162 reviews on two platforms, including 1,161 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,161

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Arslan Bashir is very nice staff.

Fengzhen · 25 March 2023

Agent replied · 24 March 2024

Dear Fengzhen, thank you for your lovely feedback. Kind regards haart, Sutton

5/5

Google

Arran is always happy to help and deals with any issue relating to the property I rent. Thanks again

Melanie · 13 August 2021

Agent replied

Thank you for taking the time to write this lovely review Melanie. Best wishes, Arran

5/5

Google

Chris Faulkner at haart provided exceptional service in finding my rental property. He was incredibly helpful, professional, and attentive, ensuring a smooth and stress-free experience. Highly recommend!

James · 25 October 2024

Agent replied · 23 November 2024

Thank you for the review! haart lettings, Sutton

5/5

Google

Fantastic service provided by the haart team at the Sutton branch in my search for somewhere to rent. Great communication and friendly service, Jermaine specifically went the extra mile.

Robert · 24 September 2024

Agent replied · 24 October 2024

Thank you for the 5 star review! haart lettings, Sutton

5/5

Google

Chris showed me around my new home. He was very polite, helpful, professional and informative. He always responded to my messages promptly. He is defiantly a credit to Haart.

Nikki · 24 September 2024

Agent replied · 24 October 2024

Thank you for the kind words. haart lettings, Sutton

5/5

Google

Fantastic! Best experience with letting agents so far. The communication was good and very friendly. Thank you to Sophie and James and everyone in the Sutton team. Mr Sangera.

Sammy · 26 March 2017

Agent replied

Dear Sammy, Thank you for leaving such great and detailed feedback about your experience with haart Sutton (Lettings) estate agents. We wish you all the best for the future in your new home. haart Sutton (Lettings) estate agents

5/5

Google

Haart have made my moving in process very easy. Chris Faulkner answered all questions I had and if he didn't know the answer immediately, he would find out and come back in a timely manner. He is very profession and patient. One of the best estate agents I have used!

Amna · 28 June 2023

Agent replied · 24 March 2024

We are happy to hear Chris is providing a great service. Thanks for the 5 star review haart Sutton Lettings

5/5

Google

Thank you very much Jermaine. You are very professional , helpful and patient. You have deep understanding of the local market in Sutton area is much helpful to our family. Man Zhao

Man · 25 July 2024

Agent replied · 24 August 2024

Hi Man, Thank you for sharing your experience. haart Lettings, Sutton

5/5

Google

Thank you Chris Faulkner

Ioana · 29 April 2023

Agent replied · 24 March 2024

Thank you very much for your 5 star review! haart lettings

5/5

Google

Big thank you to my girl Carlissa for her excellent customer service, always answering my calls, getting back to me promptly, and resolving my issues quickly!

Kayanne · 28 October 2024

Agent replied · 11 November 2024

Thank you for your kind words. haart property management Sutton.

5/5

Google

Great customer service, incredibly helpful. We had Thanzil help us with our contract, and me and my husband can say we are more than happy! He was with us step by step, helped us with our application and made sure all was good. Would definitely recommend if you’re looking for your next home!

Amani · 25 March 2023

Agent replied · 24 March 2024

Dear Amani, Thank you your lovely review, glad to be of assistance to you! Thanzil haart, Lettings.

5/5

Google

Emlyn is a fantastic agent and professional. Dedicated to his craft and clients. A great asset to any team.

Ermal · 5 June 2021

Agent replied

Thanks for this great review Ermal - it is greatly appreciated and we look forward to dealing with you again soon. Kind regards, Emlyn

5/5

Google

Josh of Haart Sutton was very helpful responding very quick to my enquiry and booking me in for my viewing.

Baljeet · 19 March 2021

Agent replied

Dear Baljeet Thank you so much for you kind words, it is appreciated. Good luck with the move

5/5

Google

Lucy Pierce, was very helpful with all our maintenance issues, she found a way to resolve it for me. Am very much grateful

GRACE · 8 December 2024

Agent replied · 29 December 2024

Thank you for your review. haart property management

5/5

Google

Amanda. K was fantastic without a doubt by far the most experienced person I have spoken too with a mind full of knowledge and skills. such an asset to your team and department, I cant speak highly enough of this wonderful lady. Left the conversation with a big smile on my face who's energy is very infectious :) well done spicerhaart, you picked the right person!

Ghislaine · 23 July 2021

Agent replied

Dear Ghislaine, it is great to have such wonderful feedback and hear how pleased you were with the service. Kind Regards - Amanda Haart

5/5

Google

l have the pleasure of working with Jermaine. Our communication is always seamless. He keeps me informed of every step I need to take to rent the flat I want.

Daniela · 17 August 2024

Agent replied · 24 August 2024

Thank you for the 5 stars! haart lettings, Sutton

5/5

Google

Thank you Amanda for your help, have spoken with many managers but none as helpful as her.

Daniel · 2 September 2021

Agent replied

Dear Daniel, thank you for the lovely feedback. kind regards haart lettings, Sutton

5/5

Google

Arran has been a massive help throughout our tenancy and helped sort out our deposit return swiftly. Thank you.

Jake · 6 April 2021

Agent replied

Dear Jake, Thank you for your review. It is great to hear the feedback regarding the service you received. Many thanks. Haart Lettings

5/5

Google

I was on a tight deadline to find a flat, and I honestly thought it was an impossible task. Then I met Chris. He made the process so smooth and easy that I found the perfect place in no time! Can’t thank him enough

Da · 26 October 2023

Agent replied · 24 March 2024

Thank you for the 5 stars review ! haart lettings, Sutton

5/5

Google

Thank you so much, Josh was very quick to answer my enquiry and booked me in my viewing.

Rahjesh · 6 April 2021

Agent replied

Dear Rahjesh, thank you for your review. We are pleased to hear the feedback regarding the service you received. Many thanks. Haart Lettings

5/5

Google

Josh was very polite and was incredibly knowledgeable about the properties and schools in the area.

Amryn · 24 August 2021

Agent replied

Thank you for your wonderful words Amryn. Kind regards, Joshua G

5/5

Google

Chris, was a standout professional and came across really kind/respectful and understanding of my privacy due to the fact I was WFH that day. Made an experience that could have been difficult easy and the viewers I felt seemed relaxed and appreciated of him answering any questions. Top lad

Shmokenn · 29 May 2023

Agent replied · 24 March 2024

Thanks for a Fantastic Review of Chris we love to hear this. haart Sutton Lettings

5/5

Google

This was my first experience at moving into a rented flat and I had imagined it to be exhausting to say the least. The staff at Haart made sure that everything was planned out well, right from my initial viewings to answering my queries. Sophie Horton, in particular, has been extremely professional and friendly. She was patient enough to answer every one of my queries. Fantastic customer service, in my opinion.

Naveen · 29 July 2019

Agent replied

Dear Naveen Thank you for taking the time to leave the lettings team feedback. We are pleased to hear about your experience with us.We wish you all the best for the future in your new home. haart Lettings

5/5

Google

Chris Faulkner (of Haarts Sutton office) was extremely friendly and helpful in my quest to secure a rental property, thereby alleviating all the stress and uncertainty in finding a suitable place to live in a highly competitive market. A real asset to Haarts!

Edward · 26 October 2023

Agent replied · 24 March 2024

Thank you for the 5 stars ! haart lettings, Sutton

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Sutton

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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