5/5
GooglePerdita recently helped me with a boiler repair and the process was smooth and faultless. She was a delight to work with
Agent replied · 9 December 2024
Thank you for your kind words. haart property management
Trusted Agent profile · Sutton · Surrey
haart Sutton reviews
★★★★★
1,162 reviews across 2 platforms
32-34 High Street, Sutton, Surrey, SM1 1HF
Part of haart, see every office.
haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.8 out of 5 across 1,162 reviews on two platforms, including 1,161 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Google5/5
GoogleArran is always quick to update me regarding the recent maintenance issues in my property. Thanks
Agent replied
Thank you for this lovely review Ade. Kind regards, Arran
5/5
GoogleReally impressed with the service when my boiler broke, Perdita couldn’t have been more helpful, she’s an asset to the team
Agent replied · 9 December 2024
Thank you for your kind words. haart property management
5/5
GoogleThanzil was very helpful and provided me with different options tailored to my needs and buget.
Agent replied
Thank you for the five star rating Jean-Baptiste. Kind regards, Emlyn (Branch Manager)
1/5
GoogleQuite possibly the laziest, most incompetent and unprofessional letting agency in the UK. Always unavailable, do not return phone calls or emails and are could not care less about their clients. If you are a landlord looking for a letting agency, avoid these sad excuses for professionals like the plague.
Agent replied · 24 March 2024
Dear Mr Adams, we are very sorry to learn that you have had difficulties in reaching the team. We understand that the Property Management Area Director has reached out to you, to resolve your issue. We assure you that we take feedback like this seriously and our Area Director will conclude this matter for you. Kind regards, haart Lettings, Sutton
5/5
GoogleI’m very happy with the service provide by Rosie Hobbs, senior lettings negotiator, in Sutton high street. In all the way to find a good place to move, she’s been looking after me to advice about the best property, the one fit better with the prices i was looking for, she’s vey kind; very good service and fast responded. Recommended to used their services.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 March 2024
Hi Steve Londres, we are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how we did. We wish you all the best and hope to speak to you again in the future. haart Sutton (Lettings)
5/5
GoogleI have witnessed how Haart Estate Agency has helped my friend find a good property to call a home. They are professional in finding the right tenant to the right Landlord. Special mention to Mr. Thanzil. He is my friend’s agent. Highly recommended.
Agent replied · 24 March 2024
Hi CherryNin, thank you for your review! - haart Lettings Sutton
5/5
GoogleI’ve had nothing but a great experience with Haart. The staff are amazing and have been very helpful. From the very first phone call with Thanzil to the viewing with Chris they both made finding a home very smooth. Great communication and Customer service.
Agent replied · 24 March 2024
Thank you for the 5 stars ! haart lettings Sutton
5/5
GoogleArran has been a brilliant property manager during my tenancy and is very professional. Thanks
Agent replied
Thanks for your kind words Erika. Kind regards, Arran
5/5
GoogleI'm extremely pleased with Haart as they have gone above and beyond to help me find my dream house. Thanzil did a great job helping me, the time care and attention paid was pleasant to see as previous experiences with other companies have been very different. Definitely will be recommending to friends and family. Big thank you to the team. 🤘🏻PositiveQuality, Professionalism
Agent replied
Dear Tomasz, thank you for the review and fantastic feedback. Kind regards haart lettings, Sutton
5/5
GoogleArran is very helpful and assist with all problems in my flat. Great work
Agent replied
Dear Hani, Glad to hear how happy you were with Arran. All the best, haart lettings, Sutton
5/5
GoogleThanks to Vinicius for being really helpful in my search for a property. Quick to respond to questions and always friendly.
Agent replied
Dear Andy, Thank you for leaving such great and detailed feedback about your experience with haart Sutton (Lettings).
5/5
GoogleI would like to say that Chris from Haart Sutton Lettings (Surrey) is one of a million, he tried to understand exactly what we are looking for, we exchanged so many emails and I think very soon we will find our flat!!
Agent replied · 24 March 2024
Hi Bobi, Thank you for the review ! haart lettings, Sutton
5/5
GoogleAmanda was very helpful and the whole process was Very quick so I can find a house, I recommend
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleJosh was very polite and was incredibly quick to respond to my enquiry, very pleased.
Agent replied
Dear Daniel, Thank you so much for your kind words, it is appreciated. Kind regards Haart Lettings Sutton
5/5
GoogleHaart have been nothing but lovely. Thanzil was very helpful, as was joshua. Thanks boys.
Agent replied
Dear Ali, Thank you so much for you kind words, it is appreciated. Good luck with the move
5/5
GoogleI had the best experience with ‘Haart’ especially with the agent ‘Chris’. He has been very helpful and went out of his way to explain the little details to me which I didn’t know as it was my first time renting an apartment. good customer dealings. Much appreciated.
Agent replied · 24 March 2024
Thank you so much for the 5 stars! It’s really appreciated. Chris haart lettings, Sutton
5/5
GoogleFantastic service as always from Perdita. Thanks so much for all your help and going the extra mile!!
Agent replied · 10 January 2025
Thank you for your kind words. haart property management
5/5
GoogleHart Sutton and Michael were excellent at quickly finding the right property and ensuring a very fast sale. Thanks !
Agent replied
Dear Dean Hunt, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Sutton estate agents
5/5
GoogleVinicius Massarotto was a great help. I will definitely recommend to go for Vinicius Massarotto in Haart estate agency sutton.
Agent replied
Hello Thilakshan, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
GoogleAs a new comer to UK, I have no idea on the letting market and procedures. I was frustrated by some inactive agents: not familiar to their area, no response, reluctant to follow-up. Thanks Mr. Josh Gultig, his attitudes surprised me: active but not stressful, informative and polite. With his professional assistance, I successfully rented my ideal house within 2 days!
Agent replied
Thank you so much for taking the time to write this review and I am so glad you love the house! Best wishes, Josh
5/5
GoogleHad the pleasure of dealing with Chris Faulkner in the lettings team. So grateful for his knowledge and assistant with finding me a suitable apartment to rent. I’d like to thank the haart team for making the process as stress free as possible.
Agent replied · 24 March 2024
Thank you for the review! haart lettings, Sutton
5/5
GoogleHighly recommended Haart!! Especially I would like to say BIG thank you to Mr. Arran Weeraratne, the Property Manager from Sutton (Lettings) haart, he helped us to fix the property issues promptly, he has excellent communication skill , he is able to understand what is the customer needs in very short conversation and solve the customer concern efficiently, very professional!!PositiveProfessionalism
Agent replied
Many thanks for your Review Janis, it is much appreciated! Thank you, Haart Lettings Sutton
5/5
GoogleI had a really lovely experience with Perdi when I needed some urgent maintenance sorted. She was really useful and actioned everything straight away, lovely service!
Agent replied · 24 August 2024
Thank you for the 5 stars! haart Property Management, Sutton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Sutton
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
