5/5
Arslan was so friendly and explained all details by going through the property.
Agent replied · 24 March 2024
Thank you for your lovely feedback. haart sales, Sutton

Trusted Agent profile · Sutton, Surrey
★★★★★
1,106 reviews across 2 platforms
32-34 High Street, Sutton, Surrey, SM1 1HF
Part of haart, see every office.
haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.7 out of 5 across 1,106 reviews on two platforms, including 1,105 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
Arslan was so friendly and explained all details by going through the property.
Thank you for your lovely feedback. haart sales, Sutton
5/5
Thanzil Uddin is very responsive. We’re glad to have his profession support. Thanks!
Morning ! Thank you for our lovely review! haart lettings, Sutton
5/5
Throughout the Long Process of finding a property to rent, i found Chris Faulkner from Sutton Branch to be the most honest and hardworking agent i had dealt with, he always had time to listen to my issues and was best at negotiating for finding a middle ground between the Landlord and Tenant, Would definitely recommend Haart Sutton and specially Chris.
Thank you so much for the 5 stars! It’s really appreciated. Chris haart lettings, Sutton
5/5
Josh was excellent throughout, a great agent to work with. Callum was also excellent helping resolve an electrical issue after moving in.
Thank you so much for this lovely review Simon. I hope you had a smooth move in. Best wishes, Josh
5/5
This agency is really serious and welcoming. Rosie is great and helpful anytime I need. I would recommend to anyone who needs a good agency. I'm happy to rent my flat thanks to them.
Dear Julien Duhappart, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you, and have a fantastic day!
5/5
Arran has been a great help dealing with our broken fence issue this past week and has managed to book this repair in with very little fuss.
Dear Aiden, Thank you for your review. It is great to hear the feedback regarding the service you received. Many thanks. Haart Lettings
5/5
Thank you Chris for helping me to find out the suitable flat
Thank you for your lovely feedback Rashid, haart lettings.
5/5
Great service from Ria and her team, will definitely use them again.
Thank you for your lovely feedback. haart lettings, Sutton
5/5
Me and my partner had never rented before or knew anything about the renting process. We was talked through the whole process by Duquarne who really helped us understand the major details of renting. I would strongly advise anyone who has limited knowledge on renting to contact this branch as all members of their workforce were very helpful and gave very sound advice. Glad to say that me and my partner are now renting a property sufficient to our requirements.
Dear David Church, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Sutton (Lettings)
1/5
What a terrible experience. During the sale of our house there were 3 people that left. No one new what was going on in the office and we had to continuously chase and push things along. Not to mention after all of it all our post was taken to the office to only be thrown away and not disclosed of properly, leaving us with chasing utility companies to settle bills etc.. I definitely do NOT recommend the Haart Sutton branch at all...very unprofessional from management to staff...
Thank you for leaving a star rating withhaart Sutton estate agents. We'd like to know more about the experience that led you to leave a low star rating. Could you email full details to Sutton@haart.co.uk so that we can look into the matter with you?
5/5
Its been such a headache working with letting agents during my current search. Yet Haart letting agents have been one of the most flexible, organised, human letting agents and Chris Faulkner has made my experience with the Sutton branch smooth.
Thank you for the positive review! haart lettings, Sutton
5/5
Its been such a headache working with letting agents during my current search. Yet Haart letting agents have been one of the most flexible, organised, human letting agents and Chris Faulkner has made my experience with the Sutton branch smooth.
Thank you for the positive review! haart lettings, Sutton
5/5
I really appreciate the help that Jermaine Johnson provided. Even when we didn’t like a specific property we would find others for us to view. He is really good at his job. Thank you!
Hi Ketllyn, thank you for sharing your experience! haart Lettings, Sutton
5/5
Perdita helped me get my heating back on, she patiently walked me through topping the pressure up and I feel confident I can fix it if it happen again. Thank you!
Thank you for your kind words. haart property management
5/5
Thank you Chris for your friendly and helpful service.
Thank you for sharing your experience! haart lettings, Sutton
5/5
Very efficient and professional. Thanzil was great 👍 …
Thank you for the 5 stars! haart lettings, Sutton
5/5
I must say I'm very impressed with Haart lettings. The staff there work extremely hard and fast, and made sure they found the best tenants possible for my property, and so quickly as well! Hats off to Thanzil who displayed great qualities, screened the tenants very well and I'm ecstatic about the tenants he's found for me. Great job guys, keep it up. When my other properties become available, I know where to go.
Dear Prasharnathavan, Thank you so much for your kind words, it is appreciated. Kind regards Haart Lettings Sutton
5/5
Made an enquiry yesterday and spoke to Hannah who was exemplary
Dear Andrew, thank you for your kind review. All the best - haart, Lettings.
5/5
Would like to thank Hannah for being so efficient yesterday, thanks.
Thank you so much for the feedback!
5/5
Ria was fantastic throughout the whole process of letting our house.
Thank you for your lovely feedback, it is appreciated. haart lettings, Sutton
5/5
Top rate service from the dynamic duo Tyrone Matthews and Lexi Williams - for the sale of my property to the end of completion, I had a professional service, attention to detail and a level of empathy and the willing to keep my spirits high through the process! Couldn’t have asked for a better team - thank you again!
Thank you so much for your kind review. The team love to go above and beyond for all clients. Tyrone and Lexi will be smiling from ear to ear from your feedback! Regards, haart Sutton
5/5
Vinicius Massarotto was very quick in getting in touch with me after I made an enquiry on Rightmove. Searching for a property would be much easier if all agents were like him.
Dear Jerico, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Sutton (Lettings)
5/5
I had a great experience with Thanzil Uddin of the Haart Estate Agents Sutton Lettings. He was very professional, gave clear explanations and most importantly, found a fantastic tenant in just a couple of days. I have full trust in him and in his abilities to offer a fantastic personal service.
Thank you for 5 stars ! haart lettings, Sutton
5/5
My overall experience with Haart as a landlord has been very good. They have been prompt to deal with any problems that have come up and been happy to help me out with things i could not always do myself. I have found the management team to be excellent and there staff to be quick to help out, i would like to thank them all for making my time with them as good an experience as possible. Denis Eden.
Dear Denis Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We wish you all the best and hope to speak to you again in the future. haart Sutton (Lettings)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.