Trusted Agent profile
★★★★★
298 reviews across 2 platforms
40 High Street, Sutton SM1 1HF
Gascoigne Pees's Sutton office at 40 High Street is rated 4.2 out of 5 across 298 reviews on two platforms, including 220 Google reviews rated 4.8. The 78 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Gascoigne Pees. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
4/5
GoogleRecently bought a property with Mann. Sutton. Stephanie Rochelle Bence in particular : excellent service - great communication, was always kept up-to-date, with all well explained so that a newbie (first time buyer!) could understand and feel comfortable.
5/5
GoogleThank you very much, Khush. Fast response, kindly and helpful
1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at EAComplaints@Connellsgroup.co.uk. Kind regards, Lucy, Customer Relations.
4/5
GoogleMann found us a tenant quickly and the process of concluding a contract and move-in went smoothly. Their service has been professional with good communication throughout.
5/5
GoogleVictoria at Mann, Sutton, recently let my property. They found me an excellent tenant within only a few days!! Will definitely use again.
1/5
GoogleRating only, no written review.
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleVery friendly , efficient service I will definitely use them again ...good service no complaints
5/5
TrustpilotGreat Service
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for taking the time Sheinnorn for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Simon, thank you for your 5* review.
5/5
GoogleRating only, no written review.
Thank you Joshua
5/5
GoogleRating only, no written review.
Thank you for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.
2/5
GoogleRating only, no written review.
Hi Nadira, thanks for your feedback. As you've not left any indication of what your customer experience was like we'd appreciate it if you could email us at review@countrywide.co.uk and we'll happily look into what happened. Graham, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Kind regards, Donna.
5/5
GoogleRating only, no written review.
Hi Kaloyan Thank you for the 5 star review! Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Pees's Sutton office has 298 reviews across two platforms: 220 on Google, 78 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Gascoigne Pees is rated 4.2 out of 5 across all 298 reviews, and 4.8 out of 5 on Google from 220 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Sutton won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Redhill won Trusted Agent.
Gascoigne Pees, 40 High Street, Sutton SM1 1HF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.