Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've found them to be responsive and good. I'm in a medium sized block of circa 45 flats in Sutton and they are very well maintained, inside and out, and have been for many years. Any problems and they are sorted pretty quickly and the painting etc is regularly done. I'd be happy if they looked after any flat I had.PositiveResponsiveness, Quality, Professionalism
Martin · 27 August 2021
★★★★★ 5/5
TrustpilotI am very happy with the way they dealt with me.
I have recently had a nice experience with Centro Management in Sutton: I paid some money to management that I should not have as it was not my responsibility. Although I was not aware of it, Centro has immediately contacted me and reimbursed me the full amount. This is certainly an example of honesty and fairness towards customers, it shows one can trust them with full confidence. I was absolutely satisfied.
Frank · 27 February 2019
★★★★★ 5/5
GoogleArran from Centro is very professional & knowledgeable. He is very efficient & helps us to rent a house smoothly in an extremely short period of time. He is also very responsive too. We are so happy to have him looking after our case.
Freddie · 27 August 2023
★★★★★ 5/5
GoogleThe most professional of all the lettings agents we have used. Excellent and reliable advice and assistance given throughout. Would highly recommend.PositiveResponsiveness, Professionalism
David · 27 August 2022
Agent replied · 26 August 2024
Hi David, thank you for your kind words and your 5-Star review. You made things very easy for the Lettings team with such a lovely property to rent. We looking forward to helping you again in the future with your next property.
Kind Regards
Centro Lettings
★★★★★ 5/5
GoogleI found Centro to be both professional and extremely efficient. They saw the sale of my property through to the end and dealt with any problems quickly and efficiently.
Bernadette · 23 October 2021
Agent replied · 22 October 2024
Bernadette,
Both Morgan and I naturally thank you again, for the opportunity to act on your behalf (over the years).
We are extremely pleased that we are able to achieve our mutual goal, to effect a sale on your behalf.
We take customer service very seriously, so we are delighted with your review.
If either Morgan or myself can be of assistance to you moving forward (in relation to any property related matter) please do not hesitate to contact us.
Kind regards,
Centro Commercial Limited
★★★★★ 5/5
GoogleGreat experience. Very professional and really helpful - they went out of their accomodate my situation. Very efficient and a trustworthy to deal with as both Tennant and Landlord. Hihgly recommend.PositiveResponsiveness, Quality, Professionalism, Value
B · 27 August 2020
Agent replied · 26 August 2024
Thank you for your review and we are pleased that you found your experience of using our Lettings Division to be so positive. We look forward to assisting you again in the future. Best wishes
★★★★★ 5/5
GoogleExcellent experience! The rental process has been straightforward with great communication from Reece, polite, professional, efficient and responsive from start to finish. I highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Ana · 27 August 2021
Agent replied · 26 August 2024
Many thanks for taking the time to post such a positive 5 star review and we are pleased that your experience of dealing with Centro resulted in a satisfactory. conclusion. The Residential Lettings team at Centro are very grateful and if we can be of further assistance please do not hesitate to contact us. Stay safe and best wishes for the future. Paul Harwood.
★★★★★ 5/5
GoogleGreat company to work with professionally run to a high standard. Adhere to all relevant regulations ensuring compliance, alway going that extra step to ensure clients are involved in management decisions.PositiveProfessionalism
Matt · 9 January 2021
Agent replied · 8 January 2025
We are very grateful for your 5 Star review and thank you for your comments. We always aim to provide a professional standard and it is gratifying for the Team to receive such positive feedback. Thank you once again.
★★★★★ 5/5
GoogleCentro Commercial - 5 stars - efficient, effective, knowledgeable & a great pleasure to do business with you. You understood our requirements from the word go & helped us exchange and complete on 2 properties to 2 different buyers in a short time frame. A brilliant service at every step of the way - very happy to recommend you and the great team I had dealings with :) Thank you!!!
Samia · 28 August 2017
★★★★★ 4/5
GoogleThe best way to describe Samantha Orme and Celine Rodrigues who have been looking after our rental property in Sutton while we have been away are : super understanding, super responsive, genuinely friendly with great attitude for customer service and satisfaction
Ali · 27 August 2023
★★★★★ 5/5
GoogleMorgan was extremely responsive; thank you for your efforts.PositiveResponsiveness
Michael · 9 January 2022
★★★★★ 5/5
GoogleWe rented a house from Centro in Sutton for 8 months and found them very good to deal with. The Sutton branch Residential Lettings Property Manager, Samantha Orne, was outstandingly helpful and a pleasure to deal with, and helped us with all the little problems we faced with great patience and good grace. We found the agency efficient and straightforward and would happily recommend them based on our experience.
Richard · 28 August 2017
★★★★★ 5/5
GoogleArran and the Centro team have been very helpful. We will be working with them for the foreseeable future
Veeravagu · 27 August 2022
Agent replied · 26 August 2024
Afternoon Veeravagu,
We appreciate you taking the time to leave our Lettings team a review. We are very pleased that we have managed to let a couple of your properties now and hope we can continue to our relationship in the future.
Thanks
Centro Lettings
★★★★★ 5/5
GoogleVery professional and extremely helpful. Helped me sort my rental increase out with absolutely no headache!! Happy days
Fod · 27 August 2022
Agent replied · 26 August 2024
Good afternoon Michael, Thank you leaving our Lettings team a 5 star review. We are glad we can be of service and if you need anything in the future, please do not hesitate to get in contact.
Thanks
Centro Lettings
★★★★★ 5/5
GoogleCentro staff are extremely helpful and proficient and I would highly recommend.
Arran and Reece at Centro recently helped my young daughter secure her tenancy with ease. They are very approachable and professional and showed genuine keenness to help. Centro staff also helped my mother secure her tenancy several years ago and she was also very impressed. Customer service the best!
Vanessa · 27 August 2020
★★★★★ 5/5
GoogleOur flat has been managed by Centro for years. Samantha and her Team are always ready to solve any issues in a timely manner, and never leave any email unanswered. Their kindness and efficiency is over the top.
Paolo · 27 August 2023
★★★★★ 5/5
GoogleWe have been using centros for many years now and are really happy with the service and support they provide.
Arran, Reece, Celine and Sammy are always polite, professional and speedy to reply to all emails or calls.
M · 27 August 2023
★★★★★ 5/5
GoogleI had an amazing experience with Centro team and agent Arran Leggett. Whole process went smooth and easy. They are professionals of their work. Thank you!
Anvar · 28 April 2024
★★★★★ 5/5
GoogleVery professional service, from the very first call, very polite, helpful, and flexible. 5 stars from me and I will definitely recommend Centro in the future!PositiveProfessionalism
Marko · 9 January 2021
Agent replied · 8 January 2025
On behalf of Centro were are very grateful for taking the time to post such a positive review. Thank you
★★★★★ 5/5
GoogleExcellent service (as always) from Morgan at Centro, securing a letting and keeping me updated and informed on progress every step of the way.
Gareth · 28 May 2024
★★★★★ 1/5
YellPROMISES AND LIES
We the residents of 1 Throwly way sutton have Had to endure this management company. They constantly lie about works and maintenance .Lifts out of action for weeks and Weeks at a time. Brocken doors Brocken floor. Stay well away from them. You pay a lot of service charge £3000 a year for what I don't know. We are trying to get rid of them.
PaulM-994 · 25 July 2017
★★★★★ 5/5
GoogleExcellent service, very helpful and made the whole experience very easy.PositiveResponsiveness
Daniel · 9 January 2023
Agent replied · 8 January 2025
Hi Daniel,
Thank you for taking the time to leave the Lettings team a 5-Star review. We are glad we managed to find you your ideal home. If we can be of service again please do not hesitate in contacting anyone at Centro.
Kind Regards
Centro Lettings
★★★★★ 5/5
GoogleAbsolutely great customer service I had with Amy (Centro)… first time using an agent and the process was smooth!
She was very approachable and answered all my concerns 😊. Move in date spot on!! …
Nangoma · 27 August 2023
★★★★★ 5/5
GoogleI have rented out my property for years, Centro have been the best by far
Arran at the Sutton office is truly professional and efficient. I know my property is on safe hands.
Melissa · 27 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.