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Butlers Estate Agency Sutton reviews

4.9

★★★★★ Excellent

308 reviews across 3 platforms

18 Sutton Plaza, SM1 4FS

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Butlers Estate Agency's office in Sutton, at 18 Sutton Plaza, is rated 4.9 out of 5 across 308 reviews on three platforms, including 306 Google reviews rated 4.9.

Google logo

4.9 / 5

306

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

About Butlers Estate Agency Sutton

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling, and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Thank you for reaching out! I’d be happy to share our experience with the Giraffe360. As an engineering firm, our time is valuable, and this camera has been a game-changer for us. It has saved us 3, 4 hours in a single client’s house by eliminating the need for manual measurements of every room, window, and door. First and foremost, the Giraffe360 is incredibly easy to use. Training new team members has been seamless, thanks to the thorough and user-friendly training provided by Giraffe360. Beyond its ease of use, the ability to conduct a virtual walkthrough and revisit project sites remotely has been invaluable. Whether checking how beams connect, verifying layouts, or confirming measurements, this feature alone has revolutionized our workflow. Our drafters especially appreciate the automatically generated floor plans with precise dimensions, it’s a dream come true for them. The overnight delivery of all captured data is another huge time-saver, helping us streamline our process, shorten project timelines, and improve accuracy for our team. Simply put, the Giraffe360 has been one of the best investments we’ve made! Please extend our appreciation and gratitude to the entire Giraffe360 team, we truly value this incredible tool!

Trina · 26 July 2025

5/5

Google

Highly recommend Butlers! Best agents in the area. Since meeting Dom, Joanna and the team early this year, we knew we would be in …

The · 30 September 2025

5/5

Google

What can I say? A five-star service from the moment we met Dom and his team, throughout every single detail of our house sale. The hand delivered card to remind us of our valuation date shows just how much they care about you and your home, and your experience. Dom is the kindest bloke you've ever met, and his team of incredibly clever women really made our experience the best we've ever had. I have personally recommended Dom to all my friends because you just are not going to find anyone kinder, more professional or efficient, than Butler's. Thanks so much for restoring our faith in the real estate profession, and estate agents! You guys are amazing!

Lauren · 27 February 2023

5/5

Google

The team at Butlers have been wonderful. We ended up selling our house during a very challenging period for the economy and the housing market. There was a lot of uncertainty and we needed expert estate agents we could rely on to find the right buyers and keep everything on track. The team at Butlers were proactive, communicative and reassuring throughout and we really appreciate their candid advice, as well as their tenacity and their ‘can-do’ attitudes which never veers into pushiness or arrogance. Through the process of selling our house, we got to know the team and they’re not just good at their jobs, they’re good people. We’re glad we sold through Butlers and would recommend them.

Bel · 27 February 2023

5/5

Google

Fast and responsive service. Thank you Tom for looking after me throughout the registration process, I look forward to a smooth and effective tenant-agent relationship. …

Esther · 3 September 2025

5/5

Google

I received excellent assistance from the agents and felt completely safe asking for help. I’m truly grateful for everyone’s support, especially Tom, who kept me well informed throughout the process and assisted me every step of the way.

Vitoria · 18 April 2025

5/5

Google

I 100% recommend this fantastic piece of equipment for any agent that is looking to upgrade their marketing. The photos are super and the the floorplan and walk round video are hugely helpful for tenants, they see the whole property prior to viewing in person. We get lots of compliments from Landlords and tenants. The camera is also super easy to use. The customer service is brilliant from Giraffe too, friendly and helpful. One very happy customer!!

Maxine · 26 July 2025

5/5

Google

Fantastic service! I would definitely recommend! Their person centred approach and attention to detail is impeccable! Massive thank you to Hayleigh, Dominic and the rest of the team! You're absolute superstars!

Courtney · 14 March 2024

Agent replied · 27 February 2024

Its amazing the results that can be achieved with attention to detail combined with great service. We strive to be recognised as the best and your review really helps us get … More

5/5

Google

Dom, Hayleigh and the team were just brilliant. Very professional from first contact to completion! Hayleigh helped overcome a good few obstacles and made the whole process so much easier/stress free. I can highly recommend Butler's as they were exceptional!

Dina · 14 March 2025

5/5

Google

I would highly recommend Butlers to any landlord for renting and managing their property. From the outset, Chloe, Tom and later Hannah have been brilliant. They are professional, helpful, responsive and importantly, really friendly! They have made a stressful process a lot easier!

Nigel · 20 May 2026

5/5

Google

Thank you to Amanda - Lisvane representative - really patient lady who was keen to show us what this site can offer referencing our budget - recommend!

Robert · 22 May 2024

Agent replied · 22 May 2026

Hi Robert, it's great to hear you had such a positive experience at our Churchlands development. Please don't hesitate to reach out if there's anything additional we can do for you. Many thanks, Danielle

5/5

Google

Excellent estate agents. They got so many people through the door which is not easy at the moment. Also I spoke to them more than the solicitor as they were knowledgeable and very helpful. Would definitely recommend

Victoria · 29 June 2026

5/5

Google

I recently sold my flat through Butlers and couldn’t be happier with the service I received. The team are professional, proactive, and supportive throughout. I would highly recommend Butlers to anyone looking to sell their property, a fantastic service all round. Thank you!

Hannah’s · 4 May 2026

5/5

Google

We recently bought a house through Butlers. They were very good at keeping us up to date with the progress, answered any questions we had and arranged viewings promptly. We were very pleased with the whole process as Butlers made it so much easier. A huge thank you to Hayleigh who was always there to answer any questions we had!

Shauna · 14 March 2024

5/5

Google

Have finally exchanged on our property. A huge thank you to the team at Butlers especially Joanna. Who kept us informed every step of the way. Highly recommend anyone thinking of selling their property to contact Butlers

Karen · 14 March 2025

5/5

Google

Butlers were great from start to finish. They’re friendly, helpful and incredibly responsive. We’d use them again for any moves in the future!

Lily · 4 September 2026

5/5

Google

Dominic, Joanna, Hayleigh and the sales team at Butler's are the best I have worked with during the process of selling my property in SM2 this year. Knowledgeable, smart, friendly, clear and straight communicators, I would HIGHLY recommend them and definitely use them in the future. Excellent service. Thanks Butler's!

Hannah · 12 August 2024

5/5

Google

Excellent business to deal with. Always available and keep you updated and make all follow up requests promptly. Very industrious and punctilious employees, particular high praise for Chloe but all are attentive and proactive.

Paul · 19 June 2026

5/5

Google

Great service from Butlers. Sold our property quickly and efficiently. The transaction was smooth from start to finish, the whole team got involved and helped us when it was needed. Thank you!!

Georgia · 1 July 2026

5/5

Google

Butler's have been very professional letting agents. Communication is so proactive, everything clearly articulated and process clearly explained. Thanks to Tom and Chloe.

Pawan · 30 July 2025

5/5

Google

Honestly can’t recommend Butlers enough, Dom and the team are fantastic! From the moment Dom first come round, we knew he was the right person to trust in selling our property. We were sold on his vision, his values and felt his …

Tom · 30 September 2024

5/5

Google

Cannot thank Chloe & Tom so much for the very quick turn around of a rental property. Prompt and responsive! Thank you

Brigitte · 26 June 2025

5/5

Google

We bought a house in Sutton and had a great experience communicating with Buttlers, whether arranging a viewing on the weekend or getting additional details and support with communication with the homeowners. We really appreciated the quick response and support throughout the buying process!

Sergei · 23 February 2026

5/5

Google

I urgently needed to rent a property due to personal reasons, and Tom has been incredibly helpful, efficient, and reliable throughout the entire process. He confirmed the offer on Saturday, and thanks to his dedication, we're able to move …

Hazel · 30 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Butlers Estate Agency Sutton

How many reviews does Butlers Estate Agency Sutton have?

Butlers Estate Agency's Sutton office has 308 reviews across three platforms: 306 on Google, 1 on Facebook, 1 on Yell.

What is Butlers Estate Agency Sutton's rating?

Butlers Estate Agency Sutton is rated 4.9 out of 5 across all 308 reviews, and 4.9 out of 5 on Google from 306 reviews.

Where is Butlers Estate Agency's Sutton office?

Butlers Estate Agency Sutton, 18 Sutton Plaza, SM1 4FS.

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