1/5
TrustpilotMoney sucking
I had rented with the Birmingham branch, and had a terrible experience, when I needed help they intentionally put me in a terrible situation so I had to overpay without option. Stay away forever.
Trusted Agent profile · Sutton
Verified
Belvoir Sutton reviews
★★★★★
778 reviews across 4 platforms
77 Banstead Road, Sutton, SM5 3NP
Part of Belvoir, see every office.
Belvoir's office in Sutton, at 77 Banstead Road, is rated 2.8 out of 5 across 778 reviews on four platforms, including 203 Google reviews rated 4.8.
203
Reviews on Google
This office
1
Reviews on Yell
This office
570
Reviews on Trustpilot
Business-wide
4
Reviews on allAgents
This office
About Belvoir Sutton
We are a locally owned, independent business providing residential sales and lettings along with full property management services in Carshalton/Sutton/Wallington/Cheam and the surrounding areas. We are passionate about property and understand the rewards, challenges, and frustrations in renting and property management. We are very much ‘hands-on’ and pride ourselves on exceeding all expectations. We offer high standard of service offering Rent Guarantee for our Landlords and an exceptional service to our tenants. With extensive knowledge of the local area and excellent customer service, we can assure you that you will be in good hands. Our team of letting and estate agents in Sutton know our customers are looking for regular communication and feedback. Our aim is to take the stress away from selling or letting your property, ensuring it all goes smoothly whilst getting you the best price.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe just bought our apartment with their…
We just bought our apartment with their help.Staff very friendly and helpful.Ve are very satisfied with them.
5/5
TrustpilotI was lucky enough to have Paul Griffin…
I was lucky enough to have Paul Griffin as my property manager. He was extremely professional, friendly and helpful. Would recommend!
5/5
TrustpilotBelvoir kettering
Belvoir took over our tenancy agreement during our time in our property. A helpful team of people, our deposit was lost by our previous landlord but belvoir made good at their expense. Very impressed.
1/5
TrustpilotAwful
The Tyndale lettings branch is completely awful. Avoid.
5/5
TrustpilotHappy to be a tenant under Belvoir ..
Happy to be a tenant under Belvoir ... boiler decided to stop working over Christmas and from a call yesterday ... today the gas engineer has been out and fixed it. Quick and efficient as always.
1/5
TrustpilotDo not trust these people!!
Do not trust these people!!They have lied to the landlord and also lied to my potential future landlord with untrue statements whilst breaching Data protection laws.
5/5
TrustpilotI have been dealing with the Sheerness …
I have been dealing with the Sheerness office in relation to the purchase of my next property .Mark and Karen have been very helpful and fantastic negotiators. Mark has provided me with regular updates.Highly recommended
1/5
TrustpilotIf you want get your deposit back
If you want get your deposit back, don't rent from these agency. Doesn't matter how good you look after house and how you will clean it after you decide move out, they will find something to not give back your money.
5/5
GoogleThanks, was very easy to work with you! Highly recommended)))
Agent replied · 12 June 2024
We are very happy to have provided you with such a positive experience! Thanks very much for your feedback. Best wishes, Belvoir Sutton
1/5
TrustpilotScum of the earth
Scum of the earth. Went all the way across Manchester with a confirmed appointment. They didn't show up, didn't take my call and didn't return my voicemail. I feel so sorry for the person that is trying to sell their house.
1/5
TrustpilotDreadful arrogant staff lead by a…
Dreadful arrogant staff lead by a dragon of a manager in Belvoir harrogate - horrendous customer service for tenants - stay well clear !!
1/5
TrustpilotWhat a joke
What a joke. Called 3 times for an urgent matter and you get put through to a call centre Everytime! Who just take a message and pass on on?!
5/5
TrustpilotFab Experience
We have used Belvoir to sell both of our properties and we have nothing but good words to say about our experience.
1/5
TrustpilotWould not recommend
Would not recommend! Trying to purchase 2 properties through them, and the lawyers they recommended to the vendors are extremely poor, very slow and unresponsive. The process has been unusually difficult all round.
1/5
TrustpilotIncompetent timewasters
I was shown an apartment advertised for let, with an earliest move-in date 20th of December. However, we were told on site that it will not be available until well into the following month (as it was under major renovations). Very disorganised.
5/5
GoogleThank you for all of your help & excellent service !
Agent replied · 12 June 2024
We appreciate your positive review about your recent experience with us!
1/5
Trustpilotdo not touch them with a barge pole
Rude, arrogant. Never answer the phone, Rude, abrupt emails, not interested, NO help at all. Quick enough to take your money each month and never actually get anything done! Shambolic establishment
5/5
TrustpilotPositive experience working with…
Such a positive experience working with all the staff at Belvoir. Supportive and accommodating with the perfect mix of friendliness and professionalism. Wouldn't look past them and highly recommend
5/5
TrustpilotFrom start to finish absolutely…
From start to finish absolutely excellent 👍
1/5
TrustpilotIt is pathetic and very rude
It is pathetic and very rude. Their maintenance department is just awful .Just want to make money nothing else.
5/5
GoogleExcellent Service. Very friendly and helpful
Agent replied · 12 June 2024
We are very happy to have provided you with such a positive experience in selling your property! Thank you so much again for your feedback!!
5/5
TrustpilotExtremely helpful and went out of their…
Extremely helpful and went out of their way to ensure our "move in" went a smoothly as possible.Communication was excellent, always very responsive.I have no hesitation in recommending Belvoir and their staff, for offering a very professional service.Thank you
1/5
TrustpilotFrankly terrible customer service
Frankly terrible customer service. The people who work in the office are rude and unhelpful. The woman on reception literally hung up the phone on me when I was trying to book a viewing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Sutton
How many reviews does Belvoir Sutton have?
Belvoir's Sutton office has 778 reviews across four platforms: 203 on Google, 1 on Yell, 570 on Trustpilot (across the whole business), 4 on allAgents.
What is Belvoir Sutton's rating?
Belvoir Sutton is rated 2.8 out of 5 across all 778 reviews, and 4.8 out of 5 on Google from 203 reviews.
Where is Belvoir's Sutton office?
Belvoir Sutton, 77 Banstead Road, Sutton, SM5 3NP.
