Belvoir Sutton reviews

★★★★★ 5/5

Google

Thanks to Belvoir team for their prompt response on any queries , through their automated tool . The best part is every member response the same humble way with helping attitude , instead passing the ball and take prompt actions with their repairing agents. Thanks Nidhi and team … Finding and confirming property for rent was the best experience in my 10 years renting time in the UK.

Sanjay · 21 July 2024

★★★★★ 5/5

Trustpilot

Thank u Cheryl for all Yr help

Fantastic estate agency one of the best i have dealt with. Saw a lovely lady call Cheryl on a viewing and spoke to her a few times on the phone. OMG she really goes out her way to accommodate you. She booked in 2 viewings on short notice and was very professional and knowledgeable. I must admit I have dealt with this company before on a enquire and I spoke to Amy she was very good too. You always remember good service. I really feel this agency is so different. They definitely stand out to me. They really do look after you and make u feel special.

Fatima · 23 April 2025

★★★★★ 5/5

Trustpilot

Belvoir north helped me to buy my first…

Belvoir north helped me to buy my first home. Gillian was so good, patient and listened to me, she was Great!!!. After I had got the house I needed to know were the stopcock was and she contacted the seller to ask and I found it. In my experience this branch was great. I would highly recommend.

Ab · 12 December 2025

★★★★★ 5/5

Google

I had the pleasure of being a tenant with Belvoir Sutton Lettings for my recent letting experience, and I couldn't be happier with the service I received. From the moment we finalized the letting arrangement, it was clear that Belvoir Lettings was dedicated to making the process as smooth and transparent as possible. One of the standout features of my experience was the exceptional level of customer service provided by Belvoir Sutton Lettings. Their team was always readily available to answer questions and provide assistance whenever needed. What truly impressed me was their commitment to automation, ensuring that everything from onboarding to the exit process was streamlined and hassle-free. This meant that I rarely had to rely on emails or phone calls, which made the entire letting experience incredibly efficient. Belvoir Sutton not only met but exceeded my expectations in every aspect of the letting process. Their dedication to transparency, smooth operations, and outstanding customer service sets them apart as a top-notch letting agent. I highly recommend Belvoir Sutton Lettings to anyone in need of professional and hassle-free letting services. I would like to extend a special thanks to Gordon and Nidhi for their exceptional support throughout this entire process. Their expertise and dedication truly made all the difference in ensuring a seamless and stress-free letting experience. Thank you, Gordon and Nidhi, for going above and beyond to assist me. I am grateful for your outstanding service!

Subhash · 16 October 2023

★★★★★ 5/5

Google

I have recently used the letting services of Belvoir Sutton and found them very professional and efficient. They attract high-quality tenants and their thorough screening process ensures that only reliable and responsible tenants are chosen minimising the risk of rent arrears and property damage. They also have a strong marketing strategy in place, which has consistently attracted a wide pool of potential tenants. Throughout the tenant seeking process they kept me posted with the updates and also helped me to get the required regulatory paperwork in place. I highly recommend Belovir Sutton to any landlord seeking a reliable and trustworthy letting agent to let & manage their rental properties.

Vineet · 18 July 2023

★★★★★ 5/5

Yell

Great service

I managed an estate agency for 10 years. In that time, I learnt the difference between a well run establishment and a poor one. Belvoir Sutton are without a doubt, one of the best run businesses I've ever dealt with. We had a tricky probate sale for them to deal with that kept throwing curveballs at us, and yet Belvoir kept me informed as they liased between several parties, and most importantly, they kept out buyers reassured. I have no doubt that without their calm and professional approach, we'd be back on the market looking for new buyers.

JosephM-499 · 14 February 2025

★★★★★ 1/5

Trustpilot

No integrity

No integrity, honesty and professionalism. They can easily lie about anything. They claim that they didn’t receive my mortgage in principle on time where my application is approved within days of application. I have informed the agent via phone as soon as I received the approval notification from Santander. My solicitor reached out to their solicitor on 1st of May asking for the memorandum and never received a response followed up on 8th and still no response and Belvoir claimed that due to the lack of mortgage in principle and solicitor involvement they chose not to continue with my purchase. No calls!!! Nothing! Just a email , no choice to discuss further.

Kayhan · 25 May 2026

★★★★★ 5/5

Google

I rented a flat through Belvoir, Sutton, and it's been one year since then. I must say that I am very pleased with this team. They are very professional and provide excellent service. Right from the initial process of viewing, rental …

Amit · 17 April 2025

★★★★★ 5/5

Google

Recently bought my first flat via Belvoir Sutton and had a great experience with them, Brenda was so helpful throughout the process and patiently answered all my questions (despite how many I had with this being my first experience as a buyer!). She was great at communication throughout and went out of her way to try and keep things moving as quickly and smoothly as possible! Thank you so much to Belvoir for all your help and support throughout!

Sanjeeta · 13 June 2023

★★★★★ 1/5

Trustpilot

(PLYMOUTH)See a property for let I…

(PLYMOUTH)See a property for let I filled on all the necessary forms and because I missed a call. When tried calling back I was told the person managing that property was on another call. They took my number and said they would call back they never did so I filled in the all the forms again for the house and now I have received nothing. How this place is allowed to manage rentals is beyond me awful estate agent

Shane · 7 May 2026

★★★★★ 5/5

Trustpilot

Great experience with our sale

Great experience with our sale. Harry was so professional and supportive.

JB · 5 September 2026

★★★★★ 1/5

Trustpilot

This is the worst property agent in the…

This is the worst property agent in the whole of West Midlands. They made me book a viewing, I cancelled all the my engagement for that time, only to receive a message that my appointment has be cancelled. This has happened more the twice. There are other good letter agent in Birmingham but avoid this Belvoir. They are so unprofessional. And they won’t even respond to your calls to get answers. I wish there is a button to give zero stars. One is way too much for them.

Frank · 18 November 2024

★★★★★ 5/5

Trustpilot

Belvoir’s best agent ( Lilly )

Been with Belvoir a few years now and the service wasn’t that good but then a new agent started a young lady called Lilly and since then the service Belvoir provide is spot on. If I have a problem she is straight on it and she keeps you up to date with everything that is happening which is brilliant. Lilly is so polite and professional it’s a pleasure to have an agent like that so I can’t fault her one bit. So Belvoir before Lilly 3 stars ! Belvoir with Lilly 5stars all the way .

Chris · 17 November 2024

★★★★★ 1/5

Trustpilot

Do not keep promises

A couple of years ago I was renting with them. Circumstances changed and the landlord decided to sell the property. Initially they told me I had at least 6 months before they would tell me to leave and they would have give me 2 months of advice, so I would have at least 8 months. 3 months after the first notice I was told that they couldn't sell because I was in so they gave me the two months notice forcing me to leave 5 months after the first notice instead of the initial 8 months they told me, and I was also forced to rent a property that wasn't right for me, but due to lack of time I had to get it or be homeless. I left the property on July 2024 and I recently learn that they actually sold it at the end of 2025. So they blamed me for not selling the house in three months, and it took them over an year to sell it after I left, meaning I wasn't the reason for the property not being sold. I was also promised a month refund for the trouble when I left, but I never got any refund.

Patrizio · 7 April 2026

★★★★★ 5/5

Google

I’ve had a fantastic experience renting through Belvoir Sutton. From the beginning, the team was professional, approachable, and quick to address my concerns. Viewing, applying, and moving into the property was smooth, and they were …

João · 17 April 2025

★★★★★ 1/5

Trustpilot

Do not pay them a holding fee that is…

Do not pay them a holding fee that is not supposed to be used as payment for a credit check as that's what they have done and stolen the money because per the 2019 renters act it is illegal for an agent or landlord to charge a potential renter a fee for a credit check and I made them aware of the legislation so now it's with trading standards and the ombudsman and just imagine how many thousands of pounds of people's money they have stolen

Colin · 1 April 2026

★★★★★ 1/5

Trustpilot

Don't do sole agreement

If you have or get talked into a sole agreement to sell your house read the small print and get out of it as soon as possible. I got stung because I let someone else sell my property and still had to set up a payment to belvior. The company had me on their books for months and didn't sell. The new seller sold within a month. So belvior just sit on your property untill you get sick of waiting then when you go with someone else and they sell, belvior still want paying for doing nothing.

Mr · 30 March 2026

★★★★★ 5/5

Trustpilot

I have been using Belvoir for 15 years…

I have been using Belvoir for 15 years and always found them to be very professional especially Alex Round who has been my go to point of contact.

Paul · 26 April 2026

★★★★★ 1/5

Trustpilot

0 should be an option.

0 should be an option. Constant construction noise since September with workers working outside of their jurisdiction. Power drilling at 7am on a Saturday morning. I paid £1000 for a parking space, I was then told in 1 months time the entire road would be dug up to lay pipes and I had to move my car. My complaints have not been taken seriously and renting with them was the worst decision I have ever made. AVOID AT ALL COSTS

Nathan · 11 March 2026

★★★★★ 5/5

Google

I was notified of a property being put up for sale via our friends. We liked it and made an offer subject to receiving an offer on our property within 8 weeks. It took us a week to choose an estate agent - Belvoir, another 2 to have our property advertised online and within 3 weeks we had 3 concrete offers. It was a stressful time for fear of missing out on our chosen property. Once we had accepted the offer and whilst going through the process, Nidhi and her team (specially Ms T) were always available to answer our queries and very professional. They chased the buyers solicitor and my solicitor without us having to ask them, as they said they would from their first visit. They were very helpful throughout the whole process and helped me when my seller was putting pressure on me. I would definitely recommend them, hence the 5 stars. Also note that whilst interviewing various estate agents, other estate agents made negative comments about Ms T, which did put doubts in our mind. Ms T does update you about viewings exactly as they are happening instead of waiting to have all the information to give you a final outcome. This would have been less stressful given that we had a deadline to find a buyer but I cannot blame her for being honest! However, all the comments from other estate agents proved to be untrue and Nidhi and Ms T worked really hard behind the scene and I cannot fault the service received. I guess it might be part of estate agents tactics when they know you are leaning towards another competitor, so do be aware. Big thank you to Nidhi and team.PositiveResponsiveness, Quality, Professionalism, Value

Andrea · 13 June 2022

★★★★★ 5/5

Google

I'd like to thank Belvoir from the start helping me with letting out my property to more recently selling my house . Nidhi especially has been absolutely fantastic from all the advice since I first started using Belvoir in approximately 2017 . Nidhi has been just a email or phone call away and I can't thank her enough. I recommend Belvoir as a professional Estate agents , knowledgeable , prompt and polite . Whether letting or selling your property I recommend Belvoir highly . Thank you all for your help .A extra big thanks to Nidhi highly professional and knowledgeable. 10/10 would gladly use again

Glenn · 13 June 2022

★★★★★ 2/5

Trustpilot

As a tenant

As a tenant, I experienced slow service from Belvoir, often requiring follow-up on my part to resolve issues. Furthermore, when circumstances necessitated administrative changes, for which a fee was paid to implement, Belvoir failed to maintain accurate deposit records. This oversight led to significant delays in the return of my deposit, which was received eight weeks after vacating the property. I would exercise caution before considering a property managed by Belvoir in the future.

Lee · 22 April 2026

★★★★★ 5/5

Google

Thank you, Belvoir Sutton, for providing us with our first perfect rental home in London. They organized everything for us from A to Z with perfection, and the property we received is excellent in every aspect: appearance, location, and atmosphere. We wholeheartedly recommend Belvoir Sutton to others and consider it our next home too.

BOVAS · 29 May 2024

★★★★★ 5/5

Trustpilot

Karen and Alanna have been amazing and…

Karen and Alanna have been amazing and dealing with other crap Agents that were not doing there job properly always chasing other Agents and getting things done making phone calls and dealing with all solicitors very pro active and professional to the core. Been amazing. Thanks to these the move finally happened. Thanks again

KAREN · 6 September 2026