Trusted Agent profile · Sutton

Andrews Sutton reviews

★★★★★ Excellent

2,102 reviews across 2 platforms

7 Grove Road, Sutton, SM1 1BB, SM1 1BB

Part of Andrews, see every office.

Andrews's office in Sutton, at 7 Grove Road, is rated 4.9 out of 5 across 2,102 reviews on two platforms, including 182 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

182

Reviews on Google

This office

Trustpilot logo

1,920

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews bath central have gone above…

Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.

Lexie · 26 March 2024

Agent replied · 26 October 2024

Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys

5/5

Trustpilot

My greatest thanks

I would have to give my greatest thanks to Mrs Tracy Burden from Andrews Property who give me close following up and update for such a long journey of the whole buying process. She is proactive, professional and responsible. I will definitely recommend her if anyone is looking to find a right person for buying.

Jeffery · 10 June 2022

5/5

Trustpilot

Positive experience

Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.

G · 29 April 2024

Agent replied · 26 October 2024

Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys

4/5

Trustpilot

Katie Maggs was excellent!

Katie Maggs was excellent, especially when my conveyancers were slightly delayed, things didn't seem to be moving or if I had any questions that weren't explained by my conveyancers and assumed I would know specific details as a first time buyer. Katie stayed in touch throughout and was a great support - thanks again!

Jack · 20 July 2022

5/5

Google

Antoine and Bruce were absolutely fantastic in helping me complete on my recent purchase! Helpful, friendly and kept me informed every step of the way. 5 stars!

Georgia · 23 October 2021

Agent replied · 22 October 2024

Good afternoon Georgia Dixon, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Trustpilot

Sumita at Andrews was instrumental for…

Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.

Amit · 4 April 2024

Agent replied · 26 October 2024

Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys

5/5

Trustpilot

Just want to say a massive thank you to…

Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️

Amber · 10 May 2024

Agent replied · 26 October 2024

Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.

5/5

Trustpilot

Monika

Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.

Maisie · 19 July 2023

5/5

Trustpilot

Professional and patient

Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer

Simon · 27 March 2024

Agent replied · 26 October 2024

Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys

5/5

Trustpilot

Louise G property manager

Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari

Jeeshan · 1 August 2024

Agent replied · 26 October 2024

Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..

5/5

Google

Just want to say a massive thank you to Antoine, he was amazing! He made the whole experience less stressful, we love our new house! Would fully recommend Andrews. Thanks again!

Anna · 23 October 2020

Agent replied · 22 October 2024

Good afternoon Anna Grindey, thanks for taking the time to leave us feedback regarding your recent experience. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Trustpilot

Great Help

Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews

Tommy · 9 July 2024

Agent replied · 26 October 2024

Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.

5/5

Trustpilot

Sarah Robinson was great and very…

Sarah Robinson was great and very helpful!

Samuel · 12 October 2023

Agent replied · 26 October 2024

Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.

5/5

Trustpilot

Our 1st property

My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.

Mr · 8 July 2024

Agent replied · 26 October 2024

Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys

5/5

Trustpilot

Justine has been exceptionally…

Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.

Sally · 25 March 2023

5/5

Trustpilot

Monika

I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.

Richard · 27 September 2024

Agent replied · 26 October 2024

Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.

5/5

Trustpilot

Highly recommend this very professional organisation.

A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.

Dawn · 13 September 2023

Agent replied · 26 October 2024

Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys

5/5

Trustpilot

Great and friendly team

We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team

Anita · 9 March 2024

Agent replied · 26 October 2024

Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys

5/5

Trustpilot

Great service

Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.

Caroline · 28 March 2023

5/5

Trustpilot

Lovely experience so far

Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon

Cristie · 21 July 2023

5/5

Trustpilot

Tracy has a professional manner how she…

Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend

Mr · 22 April 2024

Agent replied · 26 October 2024

Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys

5/5

Trustpilot

I would highly recommend Andrews estate…

I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.

Charlie · 12 March 2024

Agent replied · 26 October 2024

Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys

5/5

Trustpilot

Great experience

Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall

Nicky · 17 February 2023

1/5

Trustpilot

Wasting my time …

I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.

Natasha · 21 October 2024

Agent replied · 26 October 2024

Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.

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Questions about Andrews Sutton

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Trusted Agent.

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Tell us what you need and we'll put you in touch. Andrews Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.

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