Trusted Agent profile · Sutton

Andrews Sutton reviews

★★★★★ Excellent

2,101 reviews across 2 platforms

7 Grove Road, Sutton, SM1 1BB, SM1 1BB

Part of Andrews, see every office.

Andrews's office in Sutton, at 7 Grove Road, is rated 4.9 out of 5 across 2,101 reviews on two platforms, including 182 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

182

Reviews on Google

This office

Trustpilot logo

1,919

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Emma from the Bear Flat branch

Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.

Alice · 21 February 2023

5/5

Trustpilot

Easy to get hold of, keep you updated!

Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!

Joe · 4 October 2023

Agent replied · 26 October 2024

Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys

5/5

Google

The team at Andrews are outstanding. It can vary from estate agents to estate agents but we’ve received 1st class treatment and would recommend Andrews to friends and family.

Sabrina · 21 October 2024

Agent replied · 22 October 2024

Thank you, Sabrina. We're very happy to hear you've had a first-class experience with our team. Your recommendation means a lot to us.

5/5

Trustpilot

Shamiya at the downend hub was very…

Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.

Ricky · 16 August 2024

Agent replied · 26 October 2024

Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.

5/5

Trustpilot

Bex and Charmaine are always a pleasure…

Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.

Phil · 24 April 2024

Agent replied · 26 October 2024

Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys

5/5

Trustpilot

Good support from Nancy Henley

Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.

Ils2000 · 28 September 2024

Agent replied · 26 October 2024

Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.

5/5

Trustpilot

Nancy was a great help

Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group

Ohara · 19 June 2023

5/5

Trustpilot

Sammi review

We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further

ALEXANDRU · 5 August 2024

Agent replied · 26 October 2024

Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.

5/5

Trustpilot

Excellent service

Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.

Lucy · 24 October 2023

Agent replied · 26 October 2024

Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.

5/5

Trustpilot

Steven & Matt delt with the sale of my…

Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way

John · 21 February 2023

5/5

Trustpilot

A great help in a difficult sales market.

I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!

Cathy · 22 April 2024

Agent replied · 26 October 2024

Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.

5/5

Trustpilot

Really great and fast service

Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.

Umer · 20 February 2024

Agent replied · 26 October 2024

Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.

5/5

Trustpilot

Grateful is an understatement

Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.

Karl · 11 December 2023

Agent replied · 26 October 2024

Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.

5/5

Trustpilot

Highly Recommend

We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.

Chris · 8 March 2023

5/5

Trustpilot

Shannon guided us through our sale…

Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.

Hannah · 1 August 2024

Agent replied · 26 October 2024

Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.

5/5

Google

I want to say thanks two wonderful people Roger Wise and Antoine Cefai. I am very happy with how they work. Many thanks guys !!!

Alexandr · 19 November 2024

Agent replied · 10 December 2024

Thank you, Alexandr! We're thrilled to hear about your positive experience with Roger and Antoine. Your kind words mean a lot to us! Best wishes , Lisa

5/5

Trustpilot

Thank you

Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.

NIKHITHA · 4 June 2023

5/5

Trustpilot

Spencer way property review

Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch

Charlotte · 30 August 2022

5/5

Trustpilot

Best Letting Service I ever got

Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience

Epheanyi · 10 July 2024

Agent replied · 26 October 2024

Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys

5/5

Trustpilot

Sumita and her team have been excellent…

Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.

SARB · 27 February 2023

5/5

Trustpilot

A super helpful, kind estate agent

We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.

Customer · 28 June 2023

5/5

Trustpilot

Richard's brief conversation left a…

Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.

Jurgen · 25 April 2024

Agent replied · 26 October 2024

Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys

5/5

Trustpilot

Shamiyah

Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.

Michael · 27 August 2024

Agent replied · 26 October 2024

Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!

5/5

Trustpilot

Fabulous team to work with through out sale process

The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you

TP · 22 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Sutton

Has Andrews won any awards?

Yes. Andrews Sutton won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Andrews Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.

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