Trusted Agent profile · Sutton
★★★★★
2,100 reviews across 2 platforms
7 Grove Road, Sutton, SM1 1BB, SM1 1BB
Part of Andrews, see every office.
Andrews's office in Sutton, at 7 Grove Road, is rated 4.9 out of 5 across 2,100 reviews on two platforms, including 182 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Andrews Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
5/5
TrustpilotSearching for a flat
I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.
Thank you for taking the time to share your experience and leave a review. Fantastic to see that Kiana was such a source of help throughout your dealings with us. Thanks again, Rhys
5/5
TrustpilotQuick and reliable service guaranteed
Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.
5/5
GoogleSold our home with Andrews, our agent was Max Hands, he provided a professional and efficient service. From start to finish, his communication was 100 perfect. He responded quickly and was always ready to help us with any queries we had. We sold within 2 weeks of going to market and completed within 10 weeks. I would highly recommend this proficient agent.
5/5
TrustpilotOutstanding service
First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.
4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
5/5
TrustpilotCan't say enough about the team at…
Can't say enough about the team at winterbourne
Dear Mark Perring, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Winterbourne. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
5/5
GoogleI bought my property through Andrews and had a smooth and easy process thanks to The team and especially Antoine. I would definitely use Andrews again in the future. Thank you all.
Hi Richard, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
5/5
GoogleWe chose Andrews to sell our property during the stamp duty holiday period, and they did not disappoint. They very quickly found us a buyer, and helped us immensely during the entire process, pushing the solicitors when the latter were being slow or uncommunicative. Andrews were always extremely easy to get a hold of by phone, responded promptly to emails, and were open and honest throughout the process. When it looked like we were going to miss the stamp duty holiday for our purchase, and have the whole chain collapse, the efforts of Antoine, Roger and Bruce ensured that everything got through in time and that I didn't go mad with anxiety!PositiveResponsiveness, Quality, Professionalism, Value
Hi Sam , thanks for sharing your experience with us. Wow it was close! We are extremely happy that everything came together for you.
5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
5/5
TrustpilotLisa and Robbie were great
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
5/5
GoogleHaving used Andrews and receiving excellent service for the purchase and subsequent sale of our house a few years ago, we had no hesitation to instruct them in relation to the sale of a property through probate.Sian handled the process from start to finish, she was professional, friendly with great communication throughout. The house sold on first viewing with everything going through to completion relatively smoothly. Highly recommended 🙂PositiveResponsiveness, Quality, Professionalism, Value
Hi Dawn Owen, thanks for sharing your experience with us. We are so pleased that you returned to Andrews and we hope to help again in the future !
5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
Thank you for the positive review, great to see you had a five star experience with us!
5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Trusted Agent.
Tell us what you need and we'll put you in touch. Andrews Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
