Trusted Agent profile · Sutton
★★★★★
2,458 reviews across 2 platforms
2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG
Part of Andrews, see every office.
Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,458 reviews on two platforms, including 269 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotReal helpful company
Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.
Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys
5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
1/5
TrustpilotThese guys are incredibly greedy and…
These guys are incredibly greedy and have more than played their part in the ridiculously high rents in Bristol. They have called up friends of mine who let properties through them constantly telling them they should increase the rent that they charge to their tenants. These guys are disgusting and have no souls. A friend of mine who has an 11 year old child has been made homeless because of them. She was paying £1400 per month for a 3 bedroom house but they wanted the rent to meet other rents in the area which have been pushed up to over £2000 per month due to the housing crisis in Bristol..rents which have been pushed up by people like them! Please don't do business with these people
5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotWonderful supportive team
Wonderful supportive team. Always happy to help and respond quickly.
5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
1/5
TrustpilotAbsolute Clowns
By the grace of God I am now free of this agency/landlord and living in a lovely house that is not consumed by an all year round indoor tropical climate. From the beginning we were lied to and fobbed off all the way up the chain. Our flat suffered severe damp issues, including black mould (amongst other problems) and barely anything was rectified (by agency and landlord) in the time that we were tenants. Even in the twilight moments of our tenancy, they tried taking a chunk of our deposit money, until I raised a case with MyDeposit and then the landlord "suddenly" let it go. The agency staff we dealt with used tactics such as continuous gaslighting and swapping staff (via email and occasionally phone calls) to deal with us, in effect amounting to a never ending con job. So much so, that Trotters independent Traders could learn a thing or two from this lot. I never want to experience this level of evil genius or incompetence (I really couldn't decide which it was) again and although at times I seriously considered driving off a cliff just to break free of them, in the end they didn't win and I learned a lot in that short depressing time as their tenant. I rarely write any reviews online but after my experience with these fiends, I feel I have to share my experience. Just be careful if you decide to enter into a CONtract with these hucksters, because you'll be stuck with it.
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
TrustpilotIt was a nice experience with Isabelle
It was a nice experience with Isabelle. Today's viewing was great.Thankyou
Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
5/5
TrustpilotGood, professional service.
Professional service, good communications and helpful staff.
Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Andrews Sutton won ESTAS awards in two years, most recently 2022.
ESTAS winner in two years: 2021, 2022.
ESTAS awards by year, 2021 to 20222022 1 Silver ESTAS 2022 winners
2021 1 Silver ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Wallington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Yes. Andrews Wallington won Gold in The Trusted Agent 2026 awards. It also won Silver for Sales in South East (Surrey) at the ESTAS 2022 awards, and 1 other industry award since 2021.
