Trusted Agent profile · Sutton
★★★★★
2,457 reviews across 2 platforms
2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG
Part of Andrews, see every office.
Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,457 reviews on two platforms, including 269 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Andrews Wallington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Andrews Sutton won ESTAS awards in two years, most recently 2022.
ESTAS winner in two years: 2022, 2021.
2022 1 Silver ESTAS 2022 winners
2021 1 Silver ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotAndrews Michael gives me a excellent service and he is great man.
Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks
Thank you for the five star review.
4/5
TrustpilotWould recommend
Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.
5/5
TrustpilotI am very grateful to Ranjan Khilosia…
I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.
Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys
5/5
TrustpilotHelpful and great communicators
Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!
5/5
TrustpilotSatisfied client of long-standing
I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.
Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.
5/5
GoogleHad an amazing experience with Layla.She helped me retrieved ma parcel from the apartment even though the rent term was over and very welcoming.
Thank you, Clinton! We're thrilled to hear about your positive experience with Layla. We're glad she could assist you with your parcel. Your kind words mean a lot to us!
5/5
TrustpilotI have had many dealings with Andrews…
I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.
Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys
5/5
TrustpilotProbate house sale
My sister and I were selling our family home. Ant and Max from the Sutton (Grove road) branch have been brilliant! The empathy, the listening and the none stop communication has been second to none.
Thank you for leaving us a five star review, fantastic to see the team at Andrews Sutton were able to give you the best possible service with clear communication throughout. Thanks, Rhys
5/5
TrustpilotI recommend Andrews through 25 years of use
We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.
5/5
GoogleJames and his team have provided us with a fantastic service in successfully selling our house. James was always accessible, providing invaluable advice and willing to spend time with us whenever we felt we needed it, occasionally even outside normal office hours. His dedication and professionalism are to be highly commended.
5/5
GoogleFrom start to finish the team was really helpful. We arranged more then one viewing and at all times they assisted as best as they could especially since it was during covid19. They communicated all our questions well to the owners and kept us updated at all times. It was a quick and smooth transaction thanks to their efforts.PositiveProfessionalism
Hi Anisha. Thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. You were a pleasure to deal with throughout the process and we wish you all the best for the future!
1/5
TrustpilotShockingly bad
Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.
Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?
5/5
TrustpilotGreat service
Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.
5/5
TrustpilotAmazing company
Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
5/5
TrustpilotGreat communication
If it was up to the solicitors we would never have moved! The guys at Andrews in Sutton kept things moving with great communication. Thank you so much.
5/5
GoogleBobbie from Andrews helped me with the lettings side of a project, and I found her to be responsive, professional and insightful. I look forward to working with her again.
Hi Simon, thank you for taking the time to write Bobbie a five star review. Fantastic to hear she was able to assist you with a project and I am sure she looks forward to working with you again too. Thanks again and all the best, Laura.
5/5
TrustpilotA credit to the business
Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.
1/5
TrustpilotPoor service
They took money, really wasted 3 weeks and rejected our application and said they can’t refund. No proper response
I’m sorry you felt the need to leave us a one star rating, after failing your referencing checks. As you'd expect we take all reviews and feedback seriously and I can only apologize for experience that you have received. We are committed to delivering strong customer service and will look to investigate your comments further internally. Best wishes, Jake
5/5
TrustpilotAfter purchasing a property Luke Levy…
After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!
5/5
Trustpilottwo reliable agents
the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.
Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.
5/5
TrustpilotBobbie Caller
Our contact at Wallington letting department is Bobbie who has been professional and personable in dealing with our case.
Thank you, Jonathan! We're thrilled to hear that Bobbie provided professional and personable service. We appreciate your feedback! Best wishes , Lisa
5/5
TrustpilotHaley from Andrews has been absolutely…
Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
5/5
TrustpilotGreat service from valuation thru to…
Great service from valuation thru to completion... felt they were 'there for us' every step of the way!
Thank you, Doug! We're thrilled to hear you felt supported throughout the entire process. Your satisfaction is our top priority. Best wishes, Jake
5/5
TrustpilotExemplary response to enquiries
My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted
Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Wallington won Gold in The Trusted Agent 2026 awards. It also won Silver for Sales in South East (Surrey) at the ESTAS 2022 awards, and 1 other industry award since 2021.
