Trusted Agent profile · Sutton
★★★★★
2,456 reviews across 2 platforms
2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG
Part of Andrews, see every office.
Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,456 reviews on two platforms, including 269 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Andrews Wallington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
GoogleAfter some pretty hectic dealings with landlords, Ben put all of his efforts into securing a suitable property for me. Promptly chasing for landlord details and paperwork and keeping me up to date with the application, I'm now moved in and was even greeted by a complimentary drink in the fridge for my troubles. Great professionalism and attention to detail.PositiveResponsiveness, Quality, Professionalism
Good afternoon Jack thanks so much for leaving us a 5 star review! It is great to hear how helpful Ben has been in securing you your new home.
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
1/5
TrustpilotNot refunding our money
Me and my husband with kids gave one week rental to Andrews. After taking more than 3 weeks time, they failed our reference check and not refunding our money.
I’m sorry you felt the need to leave us a one star rating, after failing your referencing checks. As you'd expect we take all reviews and feedback seriously and I can only apologize for experience that you have received. We are committed to delivering strong customer service and will look to investigate your comments further internally. Best wishes, Jake
5/5
GoogleAndrews made moving house a very straightforward process despite the Covid situation. Thanks to James and his colleagues.PositiveResponsiveness, Quality, Professionalism, Value
Hi David, thanks for sharing your experience with us! It’s great to read that we made your move as easy as possible.
5/5
GoogleI recently bought my first property with Andrews. The legal aspect was quite challenging on my property but Janine & James at Andrews went above and beyond to keep all parties happy and make the deal happen. Very good communication throughout the whole process, would definitely use them again!
Good morning Harrison. Thank you for the kind words and 5 star rating. The process was a lot more stressful at times than any of us wanted it to be - so we were all so pleased when it finally happened for you! We're really excited to see how your new home looks once you have done all the work you plan to do, so look forward to hearing from you when you're ready. Good luck and all our best very wishes!
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotThe melroy did an excellent job.He were…
The melroy did an excellent job.He were very helpful and professional throughout the process. I appreciate their dedication and expertise in assisting me with finding the perfect home.
Thank you, Beeni! We're thrilled to hear that we provided an excellent service and helped you find the perfect home. Your kind words and appreciation mean a lot to us. Best wishes, Jake
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
GoogleWe purchased our home through Andrews Wallington - they have been an absolute pleasure to deal with from the very first viewing. James in particular has been brilliant - friendly, communicative, transparent and professional. Integrity, decency and professionalism are the words we'd use to sum up our experience with Andrews; thank you for making our experience as painless as possible!
Hi Kristel. Thanks very much for your kind words. You and Mike were so great to deal with throughout and we were so happy when the exchange finally happened for you! Thanks again for being so lovely to deal with and we look forward to seeing you on the completion day where we can say congratulations in person!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleExcellent service provided by Andrews Estate Agent Wallington Janine and James were brilliant and happy to answer any questions and very accommodating.. Welldone to Janine and James.
Good afternoon Sabu, thanks for taking the time to leave us feedback regarding your experience with the Andrews Wallington Team. We're so pleased things went through smoothly for you and wish you and your family a very happy future in your new home!
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Gold.
Tell us what you need and we'll put you in touch. Andrews Wallington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
