Trusted Agent profile Β· Sutton

Andrews Estate Agents Sutton reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,089 reviews across 2 platforms

11-13 High Street, Cheam, Sutton, SM3 8RQ

Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,089 reviews on two platforms, including 32 Google reviews rated 4.9.

Google logo

4.9 / 5

32

Reviews on Google

This office

Trustpilot logo

2,057

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Big thanks to Sophia at Andrews!

Finding a home in Bath was smooth sailing thanks to Sophia! From the get-go, she was quick to respond and always made us feel at ease. No matter how many questions we threw her way (and it was quite a few!), she tackled them all with a smile and genuine helpfulness. We couldn't have asked for a better experience. Highly recommend!

Sophia Β· 5 February 2024

Agent replied Β· 12 June 2024

Hi Sophia, thank you for the five star review, brilliant to see that Sophie in our Bath team was so helpful and more than happy to take all your questions, buying a house is big step after all! Thanks again for sharing your experience, it's so pleasing to see how positive it was for you. Thanks, Rhys

5/5

Trustpilot

Andrews Property Lettings

All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.

Martyn Β· 25 August 2026

Agent replied Β· 25 September 2026

Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa

5/5

Trustpilot

Lorna

Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process

Zak Β· 18 August 2026

Agent replied Β· 25 September 2026

Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Andrews is a professional company…

Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam πŸ™

Richard Β· 12 December 2023

Agent replied Β· 12 June 2024

Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.

5/5

Trustpilot

Lisa is a star!

I can’t begin to thank Lisa and the team at Andrews Southville enough for all their help with purchasing our house. Lisa went above and beyond to help us and was by far the best estate agent I have ever worked with. Communication was superb - I could always get through to someone on the phone. I wish I had sold my flat through Andrews too!

Frances Β· 27 September 2023

Agent replied Β· 12 June 2024

Hi Frances, really appreciate you writing a five star review and sharing your experience. Fantastic to see that Lisa and the team is Southville were on hand to assist you throughout your journey. 'The best agent I have ever worked with' is high praise indeed, we know Lisa will be so pleased to read your review. Thank you, Rhys.

5/5

Trustpilot

I cannot recommend Andrews Property enough

I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews

Heather Β· 10 February 2024

Agent replied Β· 12 June 2024

Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys

5/5

Google

I would like to thanks Laura for her professional and helpful working attitude. As a buyer, she tries to understand our requirements, makes good notes and helpful in arranging viewing bookings. She is patience and spend time to double check carefully the details in order to make sure bookings are arranged for suitable buyers and good for Vendor as well as the deals. It is a good experience and we will continue to use Laura and her branch services, for sales and letting

Liz Β· 13 June 2022

Agent replied Β· 14 June 2024

Many thanks for your kind words re Laura from the Cheam Village office and your 5* review means a lot to the staff. I am glad that Laura has been of help to you and we hope that we can find you suitible property soon. David Minors Branch Manager Cheam Village and North Cheam Branches

5/5

Trustpilot

My move with Andrews, Midsomer Norton

Andrews Estate Agent in Midsomer Norton were really helpful with my move this September. The staff were always available for help and advice which made the whole process less stressful. I want to say thank you to Lisa, and particularly Holly who dealt with the purchase of my property. I am really grateful to you for your prompt communication, and for everything you did to help.

Andy Β· 23 September 2023

Agent replied Β· 12 June 2024

Hi Andy, thank you for the kind review and leaving a five star! Fantastic to see the team in Midsomer Norton was on hand to help you through the process. Thank you again and we wish you all the best, Laura.

5/5

Trustpilot

Fantastic service

Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.

JB Β· 15 June 2024

Agent replied Β· 24 August 2024

Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys

5/5

Trustpilot

Jodi is warm, friendly and helpful

I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊

Sara Β· 25 October 2023

Agent replied Β· 12 June 2024

Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys

5/5

Trustpilot

Outstanding staff

Would like to say how friendly, helpful, patient and understand Sarah Robinson (Gloucester branch) has been particularly with me since my mum passed away in 2020. The service Sarah provided us has been outstanding and at times above and beyond. Sarah is a diamond asset to your company. Thank you from the bottom of my heart for everything you have done over the years!

Sara Β· 16 October 2023

Agent replied Β· 12 June 2024

Hi Sara, thank you so much for taking the time to leave us a five star review. So sorry to read about your mother however we are pleased to read that Sarah has been on hand to help you out through difficult times. We know Sarah always tries her best to assist our brilliant customers and it looks as if she's delivered a great service for you too. Thanks again for sharing this fantastic review for Sarah, we wish you all the best for the future. Thanks, Rhys

5/5

Google

Andrews on first meeting the Manager David, who was very professional and genuine. Extremely honest and helpful from the off. David was clear with instructions and how Andrews role would be in advertising the sale of our property and how the viewings would be undertaken, plus how feedback would be given via telephone or face to face. We were kept in formed daily and updated either by phone, email or test message. Andrews managed to sell our property within days and undertook financial checks on our buyers before the offer was sealed. Excellent staff who were very friendly and made you feel at ease. I cannot recommend Andrews enough!

Karen Β· 16 April 2022

Agent replied Β· 14 June 2024

Karen thank you very much for the 5* review and your kind words it really means a lot to the staff in both the Cheam Village and North Cheam Offices who work as one to give you the best chance of selling. My regards David Minors Business Manager

5/5

Google

I would like to thanks Laura for her professional and helpful working attitude. As a buyer, she tries to understand our requirements, makes good notes and helpful in arranging viewing bookings. She is patience and spend time to double check carefully the details in order to make sure bookings are arranged for suitable buyers and good for Vendor as well as the deals. It is a good experience and we will continue to use Laura and her branch services, for sales and letting

Liz Β· 16 April 2022

Agent replied Β· 24 October 2024

Many thanks for your kind words re Laura from the Cheam Village office and your 5* review means a lot to the staff. I am glad that Laura has been of help to you and we hope that we can find you suitible property soon. David Minors Branch Manager Cheam Village and North Cheam Branches

5/5

Trustpilot

I have to say that Emma is a superstar

I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S

Y Β· 1 July 2024

Agent replied Β· 24 August 2024

Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa

5/5

Trustpilot

Am so happy with the whole team

Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.

Leila Β· 18 May 2026

Agent replied Β· 4 June 2026

Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa

5/5

Trustpilot

The team at Bear Flat

The team at Bear Flat, in particular Sophia, Emma and Catherine, have been warm and friendly, and also very supportive and active on our behalf in selling our property. We had lots of people coming to see the property, frequently more than once, and we are very happy with the outcome.

Nick Β· 26 August 2025

5/5

Trustpilot

Outstanding First-Time Buyer Experience with Exceptional Support from Elliot

As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.

Boyan Β· 1 October 2024

Agent replied Β· 23 October 2024

Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!

5/5

Trustpilot

I have been dealing with Michelle for a…

I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..

Cyrus Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.

5/5

Trustpilot

Very caring property management support

For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.

Minsuk Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.

5/5

Trustpilot

Shamiya We Love You

Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.

Daniel Β· 17 June 2024

Agent replied Β· 24 August 2024

Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys

5/5

Trustpilot

A positive experience with the Bath Bear Flat office

My sale was pretty straightforward and made even more so by Emma's diligence in sales progression and chasing solicitors as needed. The Bear Flat office also offered great support with a valuation to generate interest, viewings which led to early offers and a readiness to answer queries/chase people if Emma was not available. A friendly and professional team.

Polly Β· 31 January 2024

Agent replied Β· 12 June 2024

Hi Polly, thank you for taking the time to write us a five star review. It is great to hear Emma has been a massive help on your property journey and the team were able to provide you with excellent support making the sale straightforward. Thank you for your kind words to the team and all the best, Laura.

5/5

Trustpilot

Selling with Andrews in Downend was…efficient and professional.

Selling with Andrews in Downend was very simple and efficient - it probably helped that we bought the property through them too.The property was owned by a company based in London, and so we relied heavily on Andrews taking on things that they would not normally do. This they did, and did efficiently and professionally.

DAVID Β· 26 March 2024

Agent replied Β· 12 June 2024

Hi David, thank you for the review. Amazing to see that the team in Downend were able to give you such a positive experience and work tirelessly on your behalf to get the sale agreed and finalised. Thanks again, Rhys

5/5

Trustpilot

Highly recommended.

Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!

Nicola Β· 15 November 2023

Agent replied Β· 12 June 2024

Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys

5/5

Trustpilot

Great customer service

Conor has been great to work with, he’s been professional and efficient in dealing with our purchase. He has kept me updated on the purchase of our property, whilst managing complex situations with the buyer. Very good customer service. Thanks, Conor.

Shane Β· 15 November 2024

Agent replied Β· 22 November 2024

Thank you, Shane! We're thrilled to hear about your positive experience with Conor. Your feedback is greatly appreciated. Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews Estate Agents's Google reviews

Questions about Andrews Estate Agents Sutton

How many reviews does Andrews Estate Agents Sutton have?

Andrews Estate Agents's Sutton office has 2,089 reviews across two platforms: 32 on Google, 2,057 on Trustpilot (across the whole business).

What is Andrews Estate Agents Sutton's rating?

Andrews Estate Agents Sutton is rated 4.7 out of 5 across all 2,089 reviews, and 4.9 out of 5 on Google from 32 reviews.

Where is Andrews Estate Agents's Sutton office?

Andrews Estate Agents Sutton, 11-13 High Street, Cheam, Sutton, SM3 8RQ.

The Trusted Agent

Is this your office? Claim your page.