Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews Crawley and Horley Team
Maria Tracey and Ed really listened to what I was in search for and worked tirelessly to help me find my ideal property in the Horley area...Thanks to their perseveranceI now have somewhere I can call home Thanks Guys!
Amaechi · 29 October 2024
Agent replied · 22 November 2024
Thank you, Amaechi! We're thrilled to hear that Maria and Ed could help you find your ideal home in Horley. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 12 June 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan · 30 January 2024
Agent replied · 12 June 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
★★★★★ 5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Alan · 28 May 2024
Agent replied · 12 June 2024
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 24 August 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotThank You - Andrews Worcester Park
Akshar and Antony exemplified professionalism, support, and friendliness throughout our entire home purchasing journey. Akshar's dedication deserves special recognition, as his assistance was invaluable. It's no wonder Andrews enjoys such a stellar reputation. Their commitment to excellence is evident in every interaction. Thank you so much to Akshar and Antony!
Steven · 19 April 2024
Agent replied · 12 June 2024
Hi Steven, thank you for sharing such a detailed review of your experience. Fantastic to see that both Akshar and Antony were providing you with an excellent level of support and service throughout, we know they will really appreciate your feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 4 June 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann · 5 December 2023
Agent replied · 12 June 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
★★★★★ 5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam · 5 June 2024
Agent replied · 12 June 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI was shown a property to rent
I was shown a property to rent, by Nancy Henley on Saturday. From your Horley offices. Nancy was friendly, helpful and above all professional. I have dealt with plenty of estate agents over the years. This includes my house sell, back in April 2018. Nancy was a pure delight, by far the best estate agent I’ve met. thank you
Hannah · 18 September 2023
Agent replied · 12 June 2024
Hi Hannah, really pleased to see you had a fantastic experience with Nancy and the team in Horley. The best agent you've ever met is certainly high praise indeed and we know Nancy will be so pleased seeing this review.Great to see that Nancy was everything you'd want in an agent, good luck with your search and move, thanks Rhys.
★★★★★ 5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Aisha · 28 October 2024
Agent replied · 22 November 2024
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat Service Provided by Max at…
Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience
Jade · 22 April 2024
Agent replied · 12 June 2024
Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 28 August 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotAndrews Sutton, Surrey Branch
Andrews, Sutton, Surrey.Damien Hanson was our point of contact when selling our property and nothing was too much trouble.He kept in contact, advised where we were with viewings and offers and secured our sale for us.Thank you Damien, you’re a star!Jane and Dave
Jane · 7 August 2024
Agent replied · 24 August 2024
Thank you, Jane and Dave! We're thrilled to hear about your positive experience with Damien. Your kind words mean a lot to us. Best wishes in your new home!
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 23 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
★★★★★ 3/5
TrustpilotAndrews Estate Agents Bear Flat
A big thank you to Emily and Keith at Andrews in Bear Flat Branch for helping to push my purchase over the line.They were calm and knowledgeable and used their experience to keep all interested parties in the loop. They chased up solicitors when needed and passed on relevant information quickly. I would certainly recommend them.
John · 15 November 2023
Agent replied · 12 June 2024
Hi John, thank you so much for taking the time to leave us a review and it's brilliant to see that you had such a positive experience.We do of course always aim to improve our service and would love to know how we could have made your dealings with us worthy of the full five stars, if there's anything you'd like to share with us about how we could have done better or anything we can improve on, please drop me a line to RMessenger@AndrewsOnline.co.ukThanks, Rhys
★★★★★ 5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic · 17 October 2024
Agent replied · 23 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
★★★★★ 5/5
TrustpilotThank you Andrews Estate Agents…
Thank you Andrews Estate Agents especially Brian Barnsby, Marcus Massiah, Eygpt and Safeer at the Morden and Mitcham branches of the agency. They saw us through what was a difficult time in the property sales market but have happily for us and successfully for them got us to completion.
Lynn · 8 April 2024
Agent replied · 12 June 2024
Hi Lynn, thank you for the five star review. Brilliant to see that the whole team played their part throughout your sale and to completion . Thank you for the feedback we know the team will really appreciate it, Lisa
★★★★★ 5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Ishaq · 31 May 2024
Agent replied · 12 June 2024
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
★★★★★ 5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake · 26 September 2024
Agent replied · 23 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
★★★★★ 5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen · 21 August 2024
Agent replied · 24 August 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
★★★★★ 5/5
TrustpilotThank you Kiana Burrell Malone…
Thank you so much Kiana Burrell Malone of Andrews Streatham. You are one in a million. Your great assistance has made it possible for my family and I to be blessed with a wonderful home. You and your team members are the best.
Valentine · 11 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. Fantastic to see that Kiana made such an impression on you throughout your dealings with us. We are so pleased you've found your new home with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
Juliana · 10 April 2024
★★★★★ 5/5
TrustpilotI had a good experience with Andrews…
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍
Jugal · 30 August 2024
Agent replied · 23 October 2024
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.