Trusted Agent profile · Sutton
★★★★★
2,105 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,105 reviews on two platforms, including 32 Google reviews rated 4.9.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
Michael (Andrews, Southfields branch) was great to work with and turned everything around in just over a week. Fast, friendly, and gave us everything we needed. Thanks so much for all your help.
Thank you, Jordan! We're happy to hear Michael provided such excellent service. Your kind words mean a lot to us. Best wishes, Jake
5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
5/5
TrustpilotWe are really pleased with the support…
We are really pleased with the support and service we received from Andrew's estate agent in Orpington. Excellent communication, always there to clarify any queries. Thank you Stan Tonchev for your massive help!. Happy to have found the property through you.Thanks again!
1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
5/5
TrustpilotFirst class Midsomer Norton branch …
Tanya and Lisa at the Midsomer Norton branch went above & beyond to find us a property, they listened to what we wanted and had a good grasp of the difficulties in downsizing. I would 100% recommend them both . Thank you x Wendy
Hi Wendy, thanks for taking the time to leave us a review. Brilliant to see that Tanya and Lisa were on hand to help you with everything allowing you to make an informed decision. Thank you again for sharing your feedback and the recommendation, Rhys.
5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
5/5
TrustpilotEfficient, helpful and proactive.
I have recently disposed of an investment property with Andrews Downend, using their Modern Method of Auction process. I found Antonia and the Downend Team to be extremely efficient and helpful during this process so much so that the transaction completed ahead of schedule!
Hi Lee, thank you for taking the time to leave us a five star review. Brilliant to see you found an alternative method of selling your property and that it allowed you to complete your sale ahead of schedule, we know Antonia and the team will really appreciate seeing your feedback. Thanks, Rhys
5/5
Trustpilotgreat service!
We have had such a great service using Andrews Morden to buy our first home and a big thank you to Boyan Cojbasic! From the very beginning, he was very professional, supportive and extremely helpful. I would highly recommend!
5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
4/5
TrustpilotSelling my house through Andrews Bear…
Selling my house through Andrews Bear Flat , has been really easy. There was plenty of guidance during the process and help with decisions, based on their greater experience. Rowan is a great communicator and keeps in touch with updates regularly. While it isn’t finished yet, it has been a pleasure so far.
5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
5/5
TrustpilotExcellent service with Nancy Henley at Horley
Nancy Henley was most pleasant and very efficient in her interaction with me. Finding my first flat in the UK was challenging…when I met with Nancy at pine gardens for the viewing she made me feel comfortable, she was on time and seem to know exactly what I was looking for.Thank you Nancy!!
5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
5/5
TrustpilotFantastic Service From Paul at Andrews Downend
I went on a viewing with Paul from Andrews Downend with my wife and children. Paul helped us find our forever home. Very impressed with Paul’s knowledge of the area and house and he was fantastic from start to finish. Highly recommend.
Hi Darren, what a brilliant review! It's fantastic to see that Paul was able to help you throughout the process and that you've found your forever home, we are so pleased that Andrews were able to make that happen. Thanks again, Rhys
5/5
TrustpilotBear Flats Bath Excellent experience
Bear Flats, Bath are Absolutely excellent. Absolutely excellent - Andrews at Bear Flats, Bath.Keith, Emma and Emily are thorough and follow things through. On top of the job and eager to ensure a sale is bought to a successful conclusion.
Thank you so much for leaving us a review fantastic to see that the team at Andrews Bear Flat were able to support you each step of your sale. Thanks again, Rhys
5/5
Trustpilot5 Stars for Shamiya
I had a great viewing with Shamiya from the Downend hub! She was lovely to chat with and happy to help with all of my questions. She seemed trustworthy and is a brilliant representative for the company!
Thank you, Millie. Your kind words mean a lot to us, it's great to hear about your positive viewing experience with Shamiya.
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
5/5
TrustpilotWorked with Reece Gunn on viewing a…
Worked with Reece Gunn on viewing a number of properties around the south west London areas. Reece was fantastic in understanding our requirements and calling us early when he felt a property matched our criteria. Very professional, would highly recommend.
5/5
TrustpilotI am hoping to buy a property in…Bristol
I am hoping to buy a property in Bristol and contacted the Andrews Westbury on Trym branch. Charlotte arranged the viewing and took me round the property herself. I found her to be very efficient and business like with a good sense of the property. She is clearly a dedicated professional
Hi there, thank you for taking the time to write a five star review. Fantastic to hear Charlotte was very business like and had a good sense of knowledge within the property, I am sure she will really appreciate this review. Thank you again and all the best, Laura.
5/5
TrustpilotGreat service
Isaac Biggerstaff and his colleagues in the Reigate branch have been fantastic!Isaac has been very knowledgeable, informative and professional.Isaac and the team have always kept me in the loop, providing great customer service along the way.I would recommend using the Reigate branch.
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
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