Trusted Agent profile · Sutton
★★★★★
2,104 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,104 reviews on two platforms, including 32 Google reviews rated 4.9.
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Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotAntony Perez and team were fantastic
Antony Perez at Worcester Park and team were fantastic. Everything ran very smoothly and they helped with the purchase with our house, Antony was great at communicating with us throughout the process and keeping us up to date with the progress. Thanks so much! :)
5/5
TrustpilotGood, friendly estate agent.
Stephen from Andrews was a really nice guy to deal with. Had answers to our questions and plenty of good local knowledge. It was a relaxed and informative viewing and that isn’t the case with all agents.
Thank you, Adam! We're really happy to hear that Stephen provided a relaxed and informative experience. Your positive feedback means a lot to us. Best wishes, Jake
5/5
TrustpilotProfessional, friendly and respectful.
I would highly recommend Andrews to anyone wishing to sell their home. Matt, Isaac and the team have been professional, helpful and respectful of our home from when I first met with them right through the sale process. They are always easy to contact and they kept us updated on the sale process throughout.
5/5
TrustpilotMy agent
My agent, from Downend branch Shannon was helpful giving me some practical advice. She advised me on buying a new place, reassured me with some concerns and answered all the questions I had. Thanks very much a great and friendly service as well, will recommend this branch!
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office has always been my “go to” She really knows her stuff and always makes me feel like I’m her No.1 client. I’ve been with Andrews for years and I look forward to dealing with Nikiya, Sarah, Tara Darling (you have some big shoes to fill)
Hi Sasha, thank you for the five star review. It's brilliant to see that Sumita has been able to provide you with such a great service over the years. We are confident your new main points of contact will be able to pick up where Sumita have left off. We know that Sumita will really appreciate the feedback and likely still be keeping an eye on your file every now and then! Thanks, Rhys
5/5
TrustpilotAndrews bath central have gone above…
Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.
Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys
5/5
TrustpilotMy greatest thanks
I would have to give my greatest thanks to Mrs Tracy Burden from Andrews Property who give me close following up and update for such a long journey of the whole buying process. She is proactive, professional and responsible. I will definitely recommend her if anyone is looking to find a right person for buying.
5/5
TrustpilotMr Isaac Biggerstaff from Andrews…
Mr Isaac Biggerstaff from Andrews Estate Agents is really professional and serious about his job. Isaac accommodated my schedule to see the property early in the morning on a Saturday. He took his time to patiently answer all my questions (first time buyer). I greatly recommend Isaac whether you want to buy or sell the property.
5/5
TrustpilotExcellence at Andrews
So I've recently used Andrews Estate Agents, to rent a property and in all honesty I couldn't have had a better experience. Mr Daniel Thompson looked after me throughout the whole process. He was very approachable and answered all my question. Professional service from both him and everyone I met at the Horley branch. Highly recommend.
Hi Kevin, thank for the five star review and thank you for taking the time to leave us one on Trustpilot too! So pleased to see Daniel and the team were able to assist you throughout your move. We hope you've settled in well.Thanks, Rhys
4/5
TrustpilotKatie Maggs was excellent!
Katie Maggs was excellent, especially when my conveyancers were slightly delayed, things didn't seem to be moving or if I had any questions that weren't explained by my conveyancers and assumed I would know specific details as a first time buyer. Katie stayed in touch throughout and was a great support - thanks again!
5/5
TrustpilotA great real estate agent in London
A great real estate agent in London! Reece was always professional and responsive. Highly recommend
Thank you, Ryan! We're thrilled to hear that Sammi provided excellent service and made your experience smooth. We appreciate your feedback!
5/5
TrustpilotPositive experience
Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.
Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys
5/5
TrustpilotI'm a landlord who has been letting my…
I'm a landlord who has been letting my flat through Andrews for some years now. Lately, there have been some problems with ground movement and cracking in the walls. My agent, at Headington branch in Oxford, has a wealth of experience in this kind of thing and has helped me by ensuring that the surveyors have received all the necessary information to make getting to the bottom of this issue as straightforward as possible. She has years of experience, has been efficient and friendly, and has a direct and pragmatic approach to problem solving, which takes a lot of the stress away when dealing with these kinds of occurrences.
5/5
TrustpilotI have been using Andrews in Barnet since 2007
I have been using Andrews in Barnet for 16 years to rent out my property and have always had a good experience, I'd like to give a special mention to Tara Darling in particular who I think is brilliant and always follows up with any queries i may have.
5/5
TrustpilotSumita at Andrews was instrumental for…
Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.
Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys
5/5
TrustpilotGood advice, backed by experience
Elizabeth from the Headington office was very helpful and knowledgeable in all aspects of managing our house letting, in our case this had some additional requirements which were very efficiently dealt with to the satisfaction of all parties concerned.Would have no hesitation in strongly recommending Andrews to other landlords, well done !
Hi Mark, thank you for the feedback, brilliant to see that Elizabeth has been by your side to help you every step of the way and has been able to meet your needs, sorting everything out for you too. We really appreciate the recommendation, thanks, Rhys
5/5
TrustpilotRana
Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.
Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake
5/5
TrustpilotJust want to say a massive thank you to…
Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️
Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.
5/5
TrustpilotHuge thanks to Paul Burchill
Huge thanks to Paul Burchill from Downend branch for his invaluable help and advice, his courtesy, punctuality, prompt answers to enquiries, friendly personality, and sheer professionalism. He managed things so well, going above and beyond in everything that was asked of him. Thank you.
5/5
TrustpilotProfessional and patient
Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer
Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys
5/5
TrustpilotLouise G property manager
Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari
Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..
5/5
TrustpilotKeynsham Branch
Molly, Freya and the rest of the team at the Keynsham branch were extremely helpful and responsive when myself and my partner were looking to rent a flat in the busy Bristol housing market. I couldn’t recommend the team enough, we are more than satisfied with our new place and couldn’t have done it without them.
Hi Jozie, thank you for taking the time to write the Keynsham team such a great review. Really pleasing to see Molly & Freya were able to assist you in your search for a new home, fantastic to see you've settled in already.Thanks, Rhys
5/5
TrustpilotSuperb service
Molly at Keynsham has been great throughout our dealings with Andrews. She has been knowledgable, polite and efficient . Communication from her has been excellent and she has kept us up to date all through the process of finding new tenants. I can't praise her highly enough.
5/5
TrustpilotNorth Cheam Branch
When I helped my sister searching property, I contacted Andrews property in North Cheam Branch via Rightmove. They are very friendly, professional, helpful and wonderful team. Especially Andrew, who helping me arranged viewing two properties last Saturday. Thank you all of you so much.
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