Trusted Agent profile · Sutton
★★★★★
2,104 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,104 reviews on two platforms, including 32 Google reviews rated 4.9.
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Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotNorth Cheam Branch
When I helped my sister searching property, I contacted Andrews property in North Cheam Branch via Rightmove. They are very friendly, professional, helpful and wonderful team. Especially Andrew, who helping me arranged viewing two properties last Saturday. Thank you all of you so much.
5/5
TrustpilotGreat Help
Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews
Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.
5/5
TrustpilotOur 1st property
My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.
Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys
5/5
TrustpilotJustine has been exceptionally…
Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.
5/5
TrustpilotViewed a property today and had Izzy…
Viewed a property today and had Izzy from the Downend branch show us around, although we have decided to look elsewhere, credit to Izzy she showed us around like it was already our home and was great with our kids! Thanks!
Thank you, Mr. Meredith! We're delighted to hear Izzy made your viewing enjoyable. Best of luck with your search, and feel free to reach out if you need further assistance.
5/5
TrustpilotHighly recommend this very professional organisation.
A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.
Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys
5/5
TrustpilotI had a good experience during the renting process
I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.
Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake
5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
5/5
TrustpilotGreat service with a personal touch
Natasha at the Balham branch did a valuation of my property and her professionalism and attention to detail was fantastic, she explained everything in detail and answered all my questions will skill and dillgence. I would highly recommend Natasha and her team for the personal touch experience
5/5
TrustpilotAbsolutely amazing service from Andrews…
Absolutely amazing service from Andrews Keynsham branch and a huge thank you to Molly Scott for helping us in every step in finding a home! Her service is truly impeccable and one of the warmest estate agents i have ever encountered
5/5
GoogleI have been dealing with Anna at the North Cheam branch in our quest to find a new property. I have been so impressed with the first class communication and follow up procedures from her. She has taken on board our requirements and I like the ‘non pushy’ service. Andrews as a whole have been great on customer service and I look forward to them finding us our new home.
Ashley many thanks for your kind words and your review and I will pass this review onto Anna. We do hope that we can find you your dream home very soon. Once again many thanks for your comments. David Minors Business Manager Andrews Cheam Village and North Cheam Branches
5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
5/5
TrustpilotGreat property viewing
We had a lovely property viewing with Mark; he was very knowledgeable about the property and incredibly helpful. He answered all of our questions with ease and grace, and offered to follow up on some of our more difficult questions! Very friendly and welcoming, especially to first-time renters in Bath.
Hi Ethan, thank you for sharing your experience, great to see you have such a positive viewing with Mark and that he was able to answer all your questions to help you make an informed decision. Thanks, Rhys
5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
5/5
TrustpilotAmazing viewing
I absolutely loved my viewing today which was done by Issy from the Downend branch, she was so lovely gave a great tour of the house showing off many features it has and storage making me hope it’s become my future home.
Hi Chelsea, what a brilliant review! We know that Issy will really appreciate seeing your feedback and we wish you all the best with your search for your next home. Thanks, Rhys
5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
5/5
TrustpilotNancy Henley
It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan
5/5
Trustpilotkeynsham
Thank you to the Keynsham branch and especially Freya for helping with the recent sell of my property. They are an amazingly friendly and efficient team, and did all they could to make it as smooth and stress free as possible.
5/5
TrustpilotRaluca
Raluca from the Orpington Andrews branch was always very polite helpful and speedy replying back to any emails she was always very reassuring and was a pleasure to be our property manager Thankyou so much Lisa and family……
Thank you, Lisa. We're delighted to hear about your positive experience with Raluca. Your kind words are really appreciated. Best wishes to you and your family.
5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotThank you
Michael (Andrews, Southfields branch) was great to work with and turned everything around in just over a week. Fast, friendly, and gave us everything we needed. Thanks so much for all your help.
Thank you, Jordan! We're happy to hear Michael provided such excellent service. Your kind words mean a lot to us. Best wishes, Jake
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