Andrews Estate Agents Sutton reviews

★★★★★ 5/5

Trustpilot

Second to none

We recently purchased a new home through Andrews in Streatham, and cant thank them enough for the way they supported us throughout the process. This was not a first time buy for us, so we have dealt with many estate agents in the past, but we can vehemently state that this was the best experience we have ever had. We would like to sincerely thank Elvis first, who listened intently to what we were looking for, and was able to find the perfect home for us right now, which was in fact a home we would not have otherwise looked at. Secondly, we would like to thank Andrew (manager), who in conjunction with Elvis went above and beyond to support us and help us throughout the purchase process. If you are looking for professionalism, thoroughness, and an estate agent who will genuinely make you feel that they have your best interests at heart, then Andrews is the right place for you.We would definitely use them again in the future, and will recommend them to anyone looking to buy or sell.

Victor · 5 March 2023

★★★★★ 5/5

Trustpilot

First time buyer, Mortgage

My husband and I approached Mukul Mehta Mortgage and Protection Advisor at Kingsbury Office to help as with our first mortgage .We didn't have much experience in property financing also mortgages .Mukul was really good at explaining how the things works also provide really good information and made the process easy to understand .Everything flow smooth and rapid. He answered the telephone also emails every time we contacted him giving as the updates. He helped as to the end of process with loads of professionalism and good advise .We highly recommended him for anyone who need good professional and serious Broker .Dorina & Sami

Daniela · 2 March 2023

★★★★★ 5/5

Trustpilot

My clients purchase

My client bought her property through the agents (Keynsham branch) and used Kalie Vallis. Kalie kept me updated throughout the process and if need to ask her to chase the vendors/solicitors she was more than happy to help

Richard · 1 December 2023

★★★★★ 5/5

Trustpilot

Visited the branch on North Street…

Visited the branch on North Street today, spoke to Matt who was very friendly and helped us register our details in the search for our new house.

Victoria · 6 July 2024

★★★★★ 5/5

Trustpilot

The Best Experience!

As a First Time Buyer the whole process seems endless, stressful and demanding.Mukul Mehta is the best professional that I have worked with and you would ever want to have as a financial advisor. He goes above and beyond for his clients from finding you the best suited products and quotes to genuine care and making sure everything goes smoothly and as planned. He is a highly professional, knowledgeable, efficient, quick and absolute amazing communicator; he will keep you updated at every step of the process which will give you the reassurance you need that things are taken care of. I really can’t recommend him enough and the whole team in the Andrews Kingsbury branch.

AC · 19 February 2023

★★★★★ 5/5

Trustpilot

Great experience

Today we had a viewing booked in with Isaac Biggerstaff from the Reigate branch at Andrews.Isaac was very professional, caring and polite. He really took the time to show us around and to discuss and to understand my mother's needs and what my she is looking for in a property.Isaac made himself available to assist us with our property search and is showing to be incredibly helpful. We feel very lucky to have him looking after us in the process of finding my mother a homeHe is excellent and such a pleasure to work with.

Ema · 18 February 2023

★★★★★ 5/5

Trustpilot

A hassle and stress free reletting experience

I have been with Andrews for a number of years and it has to be said at times in previous years the experience when re letting my property hasn’t been great. However when reletting my property this time Shannon and the rest of the Downend team have restored my faith in continuing to deal with Andrews. Shannon, along with my property manager Kelly have done everything they could to make the process work as it should right the way through.Thank you ladies for a great hassle and stress free experience.

Christopher · 28 March 2024

★★★★★ 5/5

Trustpilot

Appreciation of a good service

It started with the servicing of the yearly gas installations. I then reported two other problems to Andrews through Jenine Derbyshire I was amazed how she quickly and efficiently responded to my request. Within two days of reporting an engineer was sent to sort out the problems. I have lived in this house since 2005, I have many occasions waited for over a week to receive a service after reporting, I am glad for this efficient response, shows care for the client, this is professionalism at its best , thanks, Janine . I would also would like to appreciate the mannerisms and professionalism of the engineer from New Heating Ltd ,has been a delight to work with.

Benjamin · 27 March 2024

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable.

Shannon Bird was ready and waiting at the property. She was friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access. Many thanks.

Penelope · 11 December 2023

★★★★★ 1/5

Trustpilot

Awful, awoid

Be aware that they recommend to the buyer's associated mortgage advisors and conveyancing company! I lost the first sale thanks to a DC Law solicitor. Selling for the second time, two months in and they are slowing the process thanks to their mortgage advisor. The buyer was told to wait with the mortgage application.If you are willing to loose time and money this agency is for you!

Iza · 6 November 2024

★★★★★ 5/5

Trustpilot

Supportive ptofessionalism

From start to finish Sophia Robinson trainee sales consultant for Andrews has been brilliant on updating on how the sale of my late fathers flat was progressing through emails and phone calls. This really put my mind at rest and I felt that my concerns and questions were valued and acted on straight away. Totally professional. Sophia updated me at the end of each week and also quickly and promptly during enquiry - time. Her manner was professional, kind and understanding throughout. Thank you. When I sell my own home, I will certainly be back.

Lynette · 26 March 2024

★★★★★ 5/5

Trustpilot

All the staffs are helpful

All the staffs are helpful throughout the renting process, especially Samantha who always response promptly.The process was smooth and efficient, which we are really grateful as we urgently need to rent a property.

Dic · 6 March 2024

★★★★★ 5/5

Trustpilot

Remarkable Service

We recently invited Andrews to carry out a valuation of our property. Natasha Barnes from the Balham office had been recommend by a few of the parents at my daughters school. From the offset, we were taken back by her professionalism and her attention to detail. She confirmed that she already had buyers wanting to secure a property just like ours, having sold a similar property on the road just behind us. We carried out our due diligence and having had other local agents in we knew Natasha would be the best placed agent for us. She is a passionate individual and seems very well connected within the local community. Natasha has also helped us with our onward move as Andrews have a cluster of offices who all seem to communicate to a high standard. I was kept up to date throughout the whole process and I have always felt that Natasha has guided us and given us the best advice. I cannot recommend Natasha enough, she is a true credit to the business.

Beckie · 8 February 2023

★★★★★ 5/5

Trustpilot

Andrews Lettings Downend Office Bristol

This review is for the Andrews Lettings side of the business carried out by the Downend office and specifically relates to my dealings with Ms Molly Scott (Lettings Business Manager) & Ms Gurmit Kaur (Property Manager) over a period of two (plus) years.

Richard · 3 June 2026

★★★★★ 5/5

Trustpilot

Claire has been so helpful and…

Claire has been so helpful and supportive throughout the whole process of purchasing our new home. Great advice and guidance has been given from the outset and Claire was on hand at all times to answer questions.

Alex · 6 December 2023

★★★★★ 5/5

Trustpilot

Downend branch are fantastic.

Issy from the Downend branch was so bubbly and enthusiastic when she was showing me around the property even though it was a very hot day! She was very knowledgeable about the property and sent the application form through efficiently. Shimaya has also been invaluable on the phone helping with all my enquiries. In fact the whole team at the branch have been really helpful, I cannot fault their customer service! Thank you.

Main · 30 July 2024

★★★★★ 5/5

Trustpilot

Great service.

Thank you to Rebekah Weston and Chemaine Shean from the Keynsham Branch for looking after our property in Bristol. They are extremely professional and helpful. I would highly recommend them.

Lorraine · 29 April 2024

★★★★★ 5/5

Trustpilot

Hayley T was brilliant

Hayley T was brilliant. Nothing too much trouble. Definitely went way and beyond the call of duty. We walked into APG ready to have a moan about the lack of response from one of the APG team following us viewing a property 4 days ago and having heard nothing despite 3 chasers from us. Instead Hayley arranged a 2nd viewing and, as no one else was available, said she would attend herself. Hayley has an excellent "can do" attitude and fully understands the meaning of customer service - a rare creature these days.

Philip · 20 March 2024

★★★★★ 5/5

Trustpilot

Managing my flat

Louise was very helpful organising contractors to repaint the flat that I am renting out, and ensuring that I am getting the best value for money.

Vasileios · 9 July 2024

★★★★★ 5/5

Trustpilot

Thanks for the great customer service…

Thanks Issy who works for the Downend branch, for the great customer service on behalf of Andrew. She is a lovely lady and explained everything in detail.

Yasasvi · 22 June 2024

★★★★★ 5/5

Trustpilot

Andrews Agency is a well-coordinated…

Andrews Agency is a well-coordinated and excellent team. Nicole was very professional with our first tenancy. I always received reasonable explanations and answers to my many questions. It was a wonderful experience.

Oksana · 18 March 2024

★★★★★ 5/5

Trustpilot

Andrews Estate Agents Southfields

Keli and the rest of the team at Andrews Estate Agents in Southfields were the key to the successful sale of my property.They are professional friendly,courteous,understanding and communicated with me all the way and are complete experts in Southfields property market.Keli’s commitment and enthusiasm was very impressive and amazing.Keli kept me well informed and provided me guidance throughout the process.Keli was professional and completely transparent and it felt like she was working exclusively for me.The team(especially Keli, Thomas and Michael) were always available on the phone and on email and I would throughly recommend Andrews Estate Agents in Southfields to anyone who is looking to sell or buy a property in and around the area.

Kelly · 27 January 2023

★★★★★ 5/5

Google

A brilliant team! The best estate agents we have ever worked with. We sold our property with them(Matthew and team). They explained the whole process clearly and were there throughout the process if we had any questions. Everyone was very kind and very professional. Also, as a bonus Matthew has a great sense of humour.

Saba · 16 April 2022

★★★★★ 5/5

Trustpilot

I've had a wonderful experience with…

I've had a wonderful experience with the Andrews Reigate Lettings Team, especially thanks to Isa, who did a fantastic job showing the properties. He makes sure the whole process is enjoyable for you. I highly recommend their services.

Prasad · 6 November 2023