Andrews Estate Agents Sutton reviews

★★★★★ 5/5

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I would like to thank Brian Barnsby and…

I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.

Thefryman · 8 March 2024

★★★★★ 5/5

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Andrews Wallington Branch

I recently sold my house through Andrews Estate Agents at the Wallington branch. All of the staff went above and beyond to help me through this stressful time.A special thank you to Janine, Tracy and James who were only ever a phonecall away.

Vicky · 23 February 2024

★★★★★ 5/5

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Emma Mussert gave us Excellent Support

From a buyer's perspective, Emma Mussert from Andrews' Bear Flat, Bath office was an absolutely excellent agent for us. She initially listened to all our feedback on various properties and found us an option that worked really well for our needs. Throughout the buying process, she supported us with focus but without adding any pressure, and was extremely attentive and efficient in removing small blockers and resolving all our questions. A five-star service from Andrews, and especially from Emma!

Paul · 21 September 2024

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Trustpilot

Fantastic experience

Fantastic experience working with Andrews as a buyer. We worked with James from the Wallington branch and he was brilliant. Always available to help answer any question and as first time buyers we had many. I would highly recommend this agent and specifically James if you are in the Wallington area.

Christina · 4 August 2023

★★★★★ 5/5

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Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

★★★★★ 5/5

Google

Every member of staff I have encountered at Andrews of Cheam Village have been extremely pleasant and a pleasure to deal with. Great customer service and I really cannot fault them. The team work very hard to maintain a professional, friendly, honest and informative experience. Particular thanks to Matt, Anna and Daniel who have been lovely to work with during our house purchase journey.

Natalie · 16 April 2022

★★★★★ 5/5

Google

I am so impressed with professionalism and the service I have received from Anna in the last few days, we offered on a property that we viewed over the weekend and Anna kept us fully updated whilst we awaited the response from the vendor. Anna was also great on the viewing and really informative. Thank you Anna, you are a star! Karen & Liam

Karen · 16 April 2022

★★★★★ 5/5

Trustpilot

Great experience with Sophia and Andrews in general

My partner and I worked with Andrews to purchase a house in Bath. We worked primarily with Sophia who was more than wonderful! From the first viewing, she was very helpful, positive, and professional. She stayed on top of communicating with the sellers, their solicitors, our solicitors, and everyone else involved. She was knowledgeable about the property and whatever information she didn't have, she made sure to find out and share with us quickly.She checked in with us frequently and made the whole experience much nicer! As we requested a few viewings, we also saw some of the other agents from Andrews, who were all also lovely!Overall we had an amazing experience with Sophia and Andrews as a whole, and we would recommend them to prospective buyers and sellers!

Teddy · 27 August 2024

★★★★★ 5/5

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I have had Gurmit as my point of…

I have had Gurmit as my point of contact all year. She always responds promptly and offers a friendly service!

FG · 29 May 2026

★★★★★ 5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024

★★★★★ 5/5

Trustpilot

Valuation on property

We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews

Lorraine · 27 October 2023

★★★★★ 5/5

Trustpilot

Thank you Andrews Worcester Park!

As first time buyers, buying our first home felt like a daunting experience but was made a lot easier by the team at Andrews. They were so kind, friendly and supported us along the way. Many thanks to Askhar, Tony and Nicole for all their help and helping us find our home.Very happy overall and would highly recommend!

Heenal · 21 November 2024

★★★★★ 5/5

Trustpilot

Andrews - Worcester Park

Jessie was extremely responsive and helpful. She is highly knowledgeable, friendly, and a pleasure to work with. I would definitely recommend her 👍🏻

Loklok · 23 December 2025

★★★★★ 5/5

Trustpilot

Had a lovely viewing with Issy

Had a lovely viewing today facilitated by Issy from the Downend branch. Issy was accommodating and was able to answer all our questions. Clear and prompt communications. Thanks again.

Evan · 3 October 2024

★★★★★ 5/5

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My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024

★★★★★ 5/5

Trustpilot

First time buyer

We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days.Highly recommended,

Billel · 13 August 2024

★★★★★ 5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine · 12 August 2024

★★★★★ 5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J · 7 March 2024

★★★★★ 5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The · 9 February 2024

★★★★★ 5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi · 25 August 2023

★★★★★ 4/5

Trustpilot

Spoke to a Katie Barber from Andrews…

Spoke to a Katie Barber from Andrews Bath Lettings & Property Management Team who was extremely helpful & took the time to assist & explain things regarding certain questions & queries that I had.Thank You Katie

Georgy · 15 May 2024

★★★★★ 5/5

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Kings from Adrews are great consultants…

Kings from Adrews are great consultants help us a lots another time understand everything very well also very quick work with papers checking and viewing I love it this service Many thanks Kinga again for your perfect help! Agnes

Piotr · 16 March 2024

★★★★★ 5/5

Trustpilot

Andrews is well located in Wallington…

Andrews is well located in Wallington high street, has a good mix of properties to rent and buy. I can recommend Bobbie Caller in the lettings team she is very pleasant and professional to work with. As a landlord she has helped me find tenants multiple times. She is quick to respond and very fair person to work with. Gets all the contracts and referencing sorted very quickly and efficiently. Overall, Andrews is a good estate agent and has clear contract terms.

Pa · 22 August 2023