Gleeson Homes Midlands Sutton-In-Ashfield reviews

★★★★★ 5/5

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Holbeck Park

The sale staff are very easy to deal with .helpful without being too pushy. They hit the right balance. In particular Deborah Campy has supported us through the whole process. Excellent!The houses offer great value are finished to high standard..We look forward to moving in

Clive · 11 February 2024

★★★★★ 5/5

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Louise made my journey exceptional

I have had such a positive experience on my new build home journey, in large part due to Louise at Gleeson West Yorkshire who has helped me every step of the way. I had regular updates and no questions were too small or odd. The team are excellent communicators and I'm so thankful that my journey has felt supported and bespoke. I've had a new build before and I appreciate it's always a gamble, you hear horror stories. It's by no means been smooth sailing but I can't fault the customer service.

Elena · 3 October 2024

★★★★★ 5/5

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Pleasant experience

We had a viewing appointment today at Model walk. Tina Walker is a nice and professional sales. She gives us many useful information and answers questions detailed. We have a pleasant experience and let us confirm to buy a house today.

Krista · 27 April 2024

★★★★★ 5/5

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The most amazing sales woman I’ve ever…

Plot 31, Willows! The most amazing sales woman I’ve ever met. Deborah was so helpful and took extra care in her dealings. She made the process flow. Really happy to have met her. Deborah is a bright shiny star. A credit to Gleeson. Thank you.

S · 20 January 2024

★★★★★ 5/5

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The Chimes Wigton Caroline Scott

Chimes Wigton Caroline ScottWe were received with a warm and friendly welcome by Caroline who guided us round one of the show homes that we were interested in. Caroline’s response was extremely informed and she was most professional. We liked the fact that she was not in any way pressurising our decisions. She gave us honest and helpful information and nothing was too much trouble. She also provided some helpful tips with the choices of the interior fittings. We particularly appreciated and were impressed with her knowledge, detail of the surrounding plots and her professionalism. Thank you for your assistance Caroline. Maria and Kev

Ingrid · 10 September 2024

★★★★★ 5/5

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Squirrel Fold, Thornton

Well what can I say. From the start of placing my deposit to choosing my options to me being absolute pain in the proverbial. Claire has been with me all the way and so very very patient. I can't wait to move into my new home. Thank you so much for your patience and support. J&S 🐾🐾

Joanna · 22 December 2024

★★★★★ 1/5

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Were do I start

Were do I start, moved in end of November 2022 to 37 snags from electrical problems to damaged kitchen cupboards, worktops, etc, the quality of workmanship is a disgrace, been waiting since November 2022 for the snags to be all completed, every time , still from this day 23/6/23 work still outstanding worsed gang I've ever seen Gleeson homes not worth a carrot, the walls are paper thin, you even have too buy your own fence. Here is more that's on Google maps Bought a new build November 2022 , the sale's staff were great, after I got the keys there were over 30 snags from not painted parts too damaged things, the toilet was leaking, shower point not in the position I paid for, had 2 replacement work tops damaged, no drainage in the back garden always flooded, skirting boards damaged, cracked tiles on roof, spot lights wrong position then repaired were the hole was, kitchen doors scratches and I paid for an upgrade, the sealant in a terrible state, no pedasal down stairs toilet, lots of painting missing, kitchen floor not level, overhaul terrible workmanship ,still been waiting 11 months for the repairs to be finished, I've been putting things on the portal ever since from this day, I wouldn't recommend buying a house from gleeson homes, nothing but problems, as you can see as well there are chip marks on the kitchen doors and kick boards

Mr · 26 October 2023

★★★★★ 5/5

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Thank you so much Temi Gold for all…

Thank you so much Temi Gold for all your help with purchasing our new home at Tulip Fields. From the viewing to you help with getting the purchase finalised you were amazing! So pleased with our new home.

Tendai · 20 May 2024

★★★★★ 5/5

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Plot 44 The Pastures-Mary

Plot 44 The Pastures-A massive thanks to Mary at Gleesons for helping us complete at our dream home. She was constantly going above and beyond for us, and we are very grateful for her service. Nothing was too much for her!Thanks again,Abi and Brayden

Abi · 20 January 2024

★★★★★ 1/5

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Tees Valley Tyne and Wear customer…

Tees Valley Tyne and Wear customer service is so bad. Ive been chasing up problems I’ve had for years. To then be told the problems were never reported. I then found the email trail from my side and email responses from the company. Sent this in and shock there’s no response. I’ve rang multiple times and get no further. Who else can I complain to

Nusrath · 17 February 2026

★★★★★ 5/5

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Had a great time with acklam gardens

Had a great time with acklam gardens, especially Jackie who has a positive feedback always to get the things done and the process is smooth . And I'm thankful from the bottom of my heart.

Nincy · 4 July 2024

★★★★★ 3/5

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We bought 2 homes with glesson acklam…

We bought 2 homes with glesson acklam Garden. We had really good experience with both of them it was really easy and quick to go through with everything. Staff was brilliant, so we wanted to buy our 3rd home with them aswell,but this time we had really bad experience. The person we were dealing with was not interested in selling the house. We felt we were treated really bad and the person was really rude with us . We never left bad review for anyone but we really felt bad this time and things werent explained clearly from the start. Really disappointed with them.

Jay · 24 August 2024

★★★★★ 5/5

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Ginelle at north beck grange site in…

Ginelle at north beck grange site in Bradford has been very warm, patient and welcoming. She provided me with information regarding sales and advised me how to secure a plot. Ginelle has great customer service skills and is an asset to Gleeson homes.

Consumer · 28 January 2024

★★★★★ 5/5

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We are over the moon with our…

We are over the moon with our experience from gleeson Firbeck Fields. Buying your first home can be very daunting however Sue from the sales office was always there to answer any questions we had and always informed us straight away throughout our build process. Darren the site manager was also brilliant and gave us a full and in depth home demo and again answered any questions we had straight away.

Sky · 19 December 2025

★★★★★ 5/5

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Vickers Grange

I purchased the house in January 2023 at Vickers Grange development and I can say that the sales executive who is Karen Woolley is amazing, very professional and makes you feel like you are not alone in all the process of purchasing the house.

I.D · 17 December 2023

★★★★★ 5/5

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Vickers Grange

Vickers Grange Me and my partner decided it was time to get our first home together, we could not be happier with the experience so far. Karen Woolley has made this experience so much fun and we are so excited to move in to are new home together, we honestly can not thank her and Gleeson enough for making this very stressful time so easy and enjoyable. Highly recommend them to anyone looking to purchase a new home.

Christopher · 8 September 2024

★★★★★ 4/5

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Would recommend!

Happy with our experience so far! Any issues we Had were rectified straight away and any that wasn't a quick fix have been penciled in to fix, nothing major! Customer service very helpful and the site assistant manager can't do enough for you. Lovely house, just wish it had more built in storage and garden fences included! Would recommend a gleeson home definitely!

Keeley · 23 March 2022

★★★★★ 5/5

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Friendly & caring sales personal always…

Friendly & caring sales managers are always there to help, advise in any way they can ( Sue & Manish)

Karen · 20 May 2026

★★★★★ 1/5

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I wish I could give half a star

I wish I could give half a star, unfinished development, site manager who really couldn’t care and cowboy builders / subcontractors all over. Whatever you do DO NOT BUY A GLEESON HOME. They take your money and do one.

Ben · 14 December 2025

★★★★★ 5/5

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Bracken park louth

Stella at bracken park really helped making moving into our first home alot Easier than expected, she was always in contact with us over everything and made the whole process smooth. The whole process only took 6 weeks from start to finish a lot quicker than we initially thought. We’ve only been living in our new home a few weeks and we love it. We can’t thank them all enough.

Spencer · 22 December 2025

★★★★★ 5/5

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Birkwood

We were originally looking at the shared ownership on the Birkwood site. We arranged to have a chat with the lovely sales executive Morgan who showed us around and after a chat, we realised we could actually go for our dream home and apply for a fergus instead of a shared ownership. Morgan was always there to assist with any queries and kept me positive when I needed it. Even once we moved in any problems were sorted out straight away and without any stress. If you're looking to buy I Would highly recommend visiting Birkwood and talking to Morgan she is simply amazing.

Lauren · 28 August 2023

★★★★★ 5/5

Trustpilot

Decision made!

We had been thinking of moving for some time, eventually we decided on a new build. We made a list of sites in the area we were interested in. By lunchtime we were very disappointed with what we found until we came to Gleeson Homes at Canalside, Hapton, Burnley. Monday 21st August 3023 we went into the Sales Office where Sharon warmly greeted us. After ascertaining exactly what we were looking for she told us of the various options available to us in a way we understood. Sharon showed us various properties available and after discussing them the decision was made. We found the property we were looking for with Sharon's help. Sharon is very much a people person and helped us tremendously and we are so grateful to her. We decided to go ahead and purchase a house so the wheels were set in motion. During the next few days Sharon kept us up to date with what would happen next and on Saturday 26th August we went to Hapton to sign the registration documents and no we can look forward to moving to our new home in the not too distant future. Sharon is an amazing asset to Gleeson Homes and can't thank her enough. Please consider Shsron for this award she is certainly worthy of it.Sylvia Chow

Sylvia · 26 August 2023

★★★★★ 5/5

Trustpilot

Big thank you to Sales Executive John…

Big thank you to Sales Executive John at Bracks Farm for helping and guiding us through the purchase of our first New Build.Also, to John and the Site manager Gary for ensuring the few minor issues have been resolved promptly.

Maria · 26 February 2024

★★★★★ 5/5

Trustpilot

Thanks Deborah Duck for sorting my new home

What can I say about Gleeson Homes, Well after reading the reviews and the many hate groups on facebook, I was unsure about buying from them. But after Meeting Deborah at Willows park Development And seeing the seeing the quality of the houses in the flesh my mind was changed, I had a very fixed criteria of what I needed from my new home after after looking at various property's settled on a Kilkenny. I wasn't sold on the layout and preferred the layout of the Tyrone. I was going to wait for a Tyrone but after looking at the offer that was on the Kilkenny made sense to go with it. Luckily I did as they sold the rest out to investors! something I was assured from Their marketing they didn't do. Why 5 star simply the service that I received from Deborah (Her boss was a little bit pushy during exchange and completion which stressed me out on many occasions) but Deborah was always there to sort any issues and show me pictures of her pet duck! In my opinion sometimes management should leave it to the staff who know the customers and have that existing relationship with the customer. After I moved in the site manager Craig has been outstanding with checking if have any issues, fixing small snag and going above and beyond to ensure minimal distribution. After 2 months living here have to say love my home and 0 regrets with using Gleeson.

Simon · 18 August 2023