Every review we hold for the Sutton-in-Ashfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend this branch for buying and selling a property.
The girls are always polite, helpful and knowledgeable.
I would personally like to thank and shout from the roof tops that they have an excellent mortgage advisor Lee shipman, who has guided me , helped me , supported me through a house purchase. This man to me has been a life saver at times, he replies instantly to emails and calls even though he is really busy with new clients he always finds time to help you with any concerns or issues. I have to point out don’t use their solicitors, I decided to keep it all under one roof thinking that would be beneficial to me,
It wasn’t. Although the shockingly poor treatment I got from the solicitors, Lee - mortgage advisor was always there to help me chase them and to send over documents on my behalf. All in all excellent quality from this branch, I will use them again in the future and recommend to all my friends and family !
Thank you Collette Simm
Nts · 12 June 2021
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently gone through the rental process with Alix at the Sutton in Ashfield branch. Alix has been an absolute pleasure to work with and extremely helpful throughout the whole process. I couldn't have asked for a better experience and can't wait to move into the property.
Jenny · 29 May 2024
Agent replied · 27 August 2024
Many thanks Jenny for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff at Bairstow Eves could not have been more helpful and made the whole renting process much easier! From my first call to the office they went above and beyond and I'm so glad they were part of my journey - especially Amelia, who is an asset to the company! Customer service and professionalism at it's finest!
Michelle · 26 October 2023
Agent replied · 25 November 2023
Many thanks for your marvellous 5* review Michelle. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner have been in the process of buying our first house since September and Laura has been amazing throughout! The whole team have been available on the phone when I need updates and Laura has been so helpful at chasing others to get it completed as fast as possible!! Would highly recommend to anyone! Special thanks to Laura for all the help, even though it’s been really stressful I’m glad I could relay on you!
Emily · 30 July 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAmelia was amazing at Bairstow eves
She could not do enough for us. Great person and personality always in touch by phone or email, found us the perfect property and a big thank you from us,
5star’s all the way
Thank you x
Wendy · 28 July 2024
Agent replied · 27 August 2024
Thank you for your 5* review Wendy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service from Bairstowe Eves Sutton-in-Ashfield. I wss supported my Laura in looking at options to buy a new home. She was very professional and knowledgeable about the market. Laura took the time to understand our needs and find a property that met our needs and more. We were kept updated regularly in a pleasant way - she wasn't pushy in a sales pitch and that made us feel very supported and encouraged. Unfortunately due to covid our circumstances changes so we couldn't buy in the end but, Laura very helpfully signposted us to a colleague who helped with a remortgage of our current home. When we do buy our new home in the coming months, Laura is the face and name we will remember. For that reason we will 100% return to buy with her support at Bairstowe Eves Sutton-in-Ashfield.
Carl · 22 January 2021
Agent replied
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the viewing all the way to finalising the contract,
Amelia has been fantastic , regular updates vis emails, any problems i had she sorted it out.
a true professional at her job
Many thanks
Mr & Mrs Watson
Space · 23 September 2024
Agent replied · 23 October 2024
Thanks for laving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWant to thank Alex millington for being so helpful and extremely pleasant couldnt wish for a better person to deal with, kept upto date step by step with my application process, will encourage anyone to go through bairstow eves thank you again Margaret Greaves
DREAMTEAM · 28 June 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmelia at Bairstow Eves has been amazing, I have seen a few properties and I have finally found one I actually love was all done in 1 day, viewing , checks and acceptance. Thank you so much Amelia.
Really recommend the Sutton office .
Tracie
Tracie · 29 May 2024
Agent replied · 27 August 2024
Tracie Grubb thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould just like to say a big thank you to Lisa at Bairstow eves Sutton in ashfield branch for her commitment and professionalism during my time dealing with her , you are a credit to your employer. Thank you Brenda smith
Brenda · 28 July 2024
Agent replied · 27 August 2024
Many thanks Brenda for taking the time to leave us your stunning 5* review of your experience with our local branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmelia has been phenomenal in helping me with viewing the property, making me feel comfortable to ask lots of questions and very informative. She has replied really quickly to any queries and got the ball rolling so fast. She has been incredibly supportive with everything I've asked or needed and has done a brilliant job. Thanks so much Amelia!
Georgia · 30 June 2023
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving purchased my first property through BairstowEves, I cannot fault them for the service they have provided. Lisa and the team have gone above and beyond what I would have expected to try and make this process as simple for me as possible even when faced with challenges. The team are always professional and friendly when I have contacted them, and Lisa has been an amazing point of contact between me and the other party, could not recommend enough!
Lucy · 19 October 2020
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleBaristow Eve and Amelia have been brilliant in getting set up and sorted with getting renting and answering all my emails and calls with all the questions i have had with fast responses
Nathaniel · 9 April 2026
Agent replied · 13 April 2026
Thank you for your kind words and positive feedback! We're thrilled to hear that Baristow Eve and Amelia provided excellent service and promptly addressed all of your questions and concerns. We are dedicated to making the rental process smooth and efficient for our customers. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have purchased recently through Bairstow Eves in Sutton in Ashfield and the team were professional and friendly throughout the whole process. Special thanks to Lisa Knowles for helping us and achieving a successful speedy purchase
Adrienne · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Adrienne! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves, Sutton in Ashfield, have been amazing. The service received throughout has been professional. I have no negative comments to say at all.
This is the second time that I have used Bairstow Eves, Sutton in Ashfield, one to buy a house (2011) and the second to sell a house (2019). Both occasions have been very positive. I 100% recommend Bairstow Eves to others and if I am ever in this position again to sell or buy a house I would definitely be a returning customer.
Bairstow Eves carried out all the viewing at the property and after each viewing I received a phone call with feedback.
When the house sold, Laura at Bairstow Eves worked with me quite closely. She chased up the buyers conveyances and my conveyances throughout the whole process. She kept me informed at all stages. If I had any queries she would chase for me. When I telephoned Bairstow Eves all staff was very helpful. If Laura was unavailable I always received a call back if other staff could not assist.
I really appreciate all the support and hard work. I cannot thank staff enough.
Kathryn · 29 July 2019
Agent replied
It's great to see that the Bairstow Eves team were once again able to provide their proven 5* service! Thank you so much for the recommendation.
Kind regards, Lucy.
★★★★★ 5/5
GoogleA Massive thanks to these estate agents and especially Laura who works at this branch. She has been a massive help over the past 6 months helping me buy my first home. With constant updates and helping me with any concerns that I may have. They have all been fantastic,
Thank you 😊
James · 26 September 2023
Agent replied · 25 November 2023
Thanks James for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura dealt with my purchase and was professional and "on the ball" from start to finish. I was always kept up to date and Laura was great at giving the legal side a push when they slowed down. 3rd house purchase and the easiest one yet. Very happy customer
Charlene · 26 December 2023
Agent replied · 25 March 2024
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner has already left a review but I would just like to say that being a first time renter is incredibly stress full however alix was incredible , even though my partner dealt with most of it, I can’t thank her enough for making the experience amazing and stress free not just for me but for my partner , alix would not only update my partner but also update me aswell and made sure we was both in the loop at the same time, the whole process was so clear and was very easy to understand , even if we wanted extra information on anything alix never hesitated and was always there to provide , alix is incredible at what she does and I truly believe we need more people like alix always going the extra lengths no matter what. I couldn’t thank alix enough for everything she’s done for me and my partner. To anybody else that is thinking about going with bairstow eves I wouldn’t even second guess it. Thank you so much.
Jack · 25 October 2024
Agent replied · 8 November 2024
Hello Jack,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Alix made your first renting experience stress-free and enjoyable for both you and your partner. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMe and my partner are first time renters and went with bairstow eves Sutton in Ashfield the lady we had was lovely (Alix millington) we couldn’t of asked for anyone better to go through the process with , she has amazing patience and never had a problem with explaining things and double checking for us when we was unsure, alix even went out of her own way to do an insurance quote for us which was such a massive help as we didn’t even know about this. From the first phone call about viewing the property to actually viewing the property with her to the very end about to pick up the keys she was absolutely phenomenal. Alix also would email/call us whenever there was the tiniest update and even let us know when she wasn’t at work so then we wouldn’t worry if we didn’t hear anything.I truly believe if it wasn’t for alix we wouldn’t be were we are with the process.I couldn’t be more thankful for her time and care she’s put into helping us and always going the extra length. She really has made our experience amazing and stress free, the customer service alix has is truly unbeatable. Thankyou for everything.
Molly · 25 October 2024
Agent replied · 8 November 2024
Hello Molly,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Alix made your first renting experience so smooth and stress-free. Your kind words mean a lot to us, and we'll be sure to pass along your gratitude to Alix.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a great experience with Amelia at Bairstow Eves Sutton in Ashfield. She’s been professional, helpful, and always quick to respond. The whole process was smooth and stress-free. I’d definitely recommend her!
Enam · 13 March 2026
Agent replied · 13 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe were really happy with our decision to instruct Bairstow Eves, Sutton-in-Ashfield to sell our property. Within hours of advertising the property we had a number of viewings and, by the end of the week, a number of offers resulting in an agreed sale at a price higher than we had expected.
The team ensured we were kept informed of progress at key stages and chased other parties in the chain to ensure a swift and successful completion. Thanks for your efficient, professional and friendly service. If you’re looking for an agent that does all of the important things well I’d have no hesitation in recommending them to you.
Terence · 9 October 2024
Agent replied
We're thrilled to hear that you were happy with our service and that we exceeded your expectations. Thank you Terence for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTop quality service the two team members we dealt with Sian and Amelia absolute credit to there company so helpful at every stage highly recommend bairstow eves if looking for your dream property
Steven · 23 September 2024
Agent replied · 23 October 2024
Many thanks Steven for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI highly recommend Bairstow Eves Sutton-in-Ashfield. They were fantastic from our initial viewing of the property and throughout the two years we rented through them. They were attentive to any issues raised and always personable. I particularly wish to thank Jennifer Phillips- any queries she was always happy to help. Thank you for making our renting experience hassle free!
Sophie · 31 January 2023
Agent replied · 30 July 2023
Many thanks for your marvellous recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves Sutton-in-Ashfield are the best!
I had a great experience dealing with Amelia at the Sutton-in-Ashfield branch. They completed the tenancy process very quickly, within one week at most. …
Mohamed · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are happy to hear that Amelia at our Sutton-in-Ashfield branch provided excellent and speedy service. We pride ourselves on making the tenancy process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
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