Trusted Agent profile · Sutton Coldfield

Green and Company reviews in Sutton Coldfield

3.7

★★★★★ Good

147 reviews across 2 platforms

9-11 High Street, Sutton Coldfield, B72 1XH

Part of Green, see every office.

Green's office in Sutton Coldfield, at 9-11 High Street, is rated 3.7 out of 5 across 147 reviews on two platforms, including 116 Google reviews rated 3.9.

Google logo

3.9 / 5

116

Reviews on Google

This office

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have used Greens letting service for…

I have used Greens letting service for many years, they are friendly and go the extra mile to resolve issues in a professional and effective manner. I would highly recommend this company for both lettings and sales

Customer · 1 October 2022

1/5

Trustpilot

Extremely poor, don't trust them

No wonder the overall rating is 3.0 it should be even less than that for the poor service they provide.

Customer · 12 January 2024

1/5

Google

Poor customer service

Daniel · 14 November 2024

5/5

Trustpilot

Good customer relations by all…

Good customer relations by all concerned. Fully informed of all stages of the transaction. Good people to deal with.

MRS · 12 December 2023

5/5

Google

I have sublet my apartment with Green & Co after researching other agencies Green & Co were competitively priced but also took care of everything. I am really pleased I chose this agency.

Jenny · 16 April 2022

1/5

Google

Helpless and arrogant. They choose buyers who need to qualify so many ridiculous requirements

Yuan · 26 August 2018

Agent replied · 24 August 2024

We are sorry that you feel the way that you do. However, there is a need for us to qualify potential buyers on behalf of our vendors/landlords.

5/5

Google

The staff were wonderful and friendly. Super organised when it came to helping me find a suitable property, I used them based on family feedback and now I recommend them to everyone.

Yasmine · 16 April 2022

5/5

Google

Excellent service from every member of staff right from viewings to completion. Could fault my experience. Thank you for all you help.

Rebecca · 16 April 2023

1/5

Google

Would highly recommend using other letting agents.

Jamie · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to provide feedback, and I am sorry to read that our service failed to meet your expectations. From our point of view, we feel that we did all that we could to comply with your request to break the lease earlier than initially agreed, and your deposit was returned to you as quickly as we were able to do so. We wish you all the best in the future.

1/5

Trustpilot

avoid the Suttom Coldfield branch

avoid the Suttom Coldfield branch. Terrible service from start to finish. completely useless. By far the worst experience we have ever had with a letting agent. Terrible service from Ellen!

Bb · 14 July 2021

5/5

Google

Brilliant service from James and Anita who were always available to answer any questions or clarifications. Would definitely recommend Green and company!!!

Sunita · 25 August 2022

5/5

Google

Always have received a fantastic service from Green and Company Letting department. Callum, Polly and Samantha are all especially helpful, friendly and super efficient!

Claire · 16 April 2022

4/5

Google

Have used Greens on a number of occasions for rentals, and have always been happy with the service and tenants I have had.

Sarb · 16 April 2022

5/5

Google

Brilliant service from James and Anita who were always available to answer any questions or clarifications. Would definitely recommend Green and company!!!

Sunita · 16 April 2022

5/5

Google

Absolutely first class service from Angela. She went above and beyond in helping me and my wife find our forever home. She deserves a medal . Thanks angela. *********

John · 25 August 2020

5/5

Google

I would highly recommend them. Excellent customer service, friendly and helpful.

Milen · 16 April 2023

5/5

Google

Superb service, from start to finish. Handled everything in a professional manner. Thanks for the service 👍 …

David · 16 April 2022

5/5

Google

Excellent service, friendly and efficient.

David · 16 April 2023

2/5

Google

Customer service needs improvement although the person showing the property was lovely 🙂 …

Anmber · 16 April 2022

5/5

Google

I would highly recommend them. Excellent customer service, friendly and helpful.

Milen · 25 August 2022

2/5

Trustpilot

Wish they could be honest with…

Wish they could be honest with potential buyers

Julie · 4 February 2022

3/5

Google

Ok would not use them again felt overwhelmed just wanted to get a deal done.

Carol · 25 August 2020

5/5

Google

Excellent customer service especially from Melissa

Liz · 16 April 2022

5/5

Google

100% satisfied with the service received.

Giorgio · 16 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Green's Google reviewsLeave Green a review

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