Anderson Residential Sutton Coldfield reviews

★★★★★ 5/5

Google

Where do I start? My partner and I dealt with Sophie, and she was professional and helpful throughout. From requesting information to being available, she was top class. Anderson's have proven to be a very solid choice for us, and I couldn't recommend them enough.

Nigel · 17 May 2025

★★★★★ 5/5

Google

Felicity was great really helpful, couldn’t be happier with everything!

Jayz · 1 April 2026

★★★★★ 5/5

Google

Felicity is sure friendly and made it an easy experience

Laura · 25 March 2026

★★★★★ 5/5

Google

Anderson gave me an impressive and unforgettable experience when I first entered their office in High Street, Sutton Coldfield. At that time, Kelly had a detailed conversation with me understanding my renting needs. By my intuition, I feel that I can trust this agent at least from this frank interaction. After a very short period, when I contacted Kelly again but she was not available at that moment, other colleague still actively responded to me by finding another house that may suit my requirements (The original one was rented by other customer.). Later on, Laura sent the videos of the house to me and she could arrange the real viewing for me within 1 day. Really brilliant with exceptionally high efficiency! One more thing that I admire Laura is that one of my original requirements was electric hob but she told me that the house has gas hob instead. She put forward the actual facility that the house could provide before the actual house viewing was conducted. Based on this point, I feel I can trust her and Anderson even better. On the day of viewing, I met Meg and she explained all the facilities in the house in great details with huge patience and friendliness. I have asked her whether the damage of some facilities, for instance, bathroom door, will be insured. She said that Landlord has bought insurance already and she was also proactive to ask me to buy contents insurance in order to protect my belongings. It's really tailor-made for my needs. After the viewing of the house, Laura asked me whether I liked the house and I said that it is beyond my expectations. Then Laura asked my Landlord immediately for buying a new washing machine for me as I have told Meg I prefer to have one. I strongly realize that Laura tried her best effort to ask for purchase of a new washing machine. Fortunately, she was successful and I was very glad when I heard the good news! On the day I received the key, Meg gave me a thorough explanations of the use of all the facilities of my rented house as well as testing every safety facilities in front of me including carbon monoxide detector as well as smoke alarms. She is very brilliant, devoted, meticulous and extraordinarily professional. One more important point is that she gives me an impression of trust and I think trust is absolutely the most important requirement for an agent which will promote the reputation dramatically in return. I also express my sincere gratitide to Anderson especially Laura and Meg. In fact, I think that the whole team is excellent under the supervision of Laura and the professionalism of all other staff including Meg and Kelly. Their helpfulness is absolutely a huge present for me since I have arrived in the U.K! I will absolutely recommend Anderson to anyone who needs to rent or buy a house without any hesitation. Ultimately, I hope Anderson will have even more customers in the forseeable future and the professional and friendly attitudes will spread over the community to promote the wellbeing of everyone.

Lee · 11 July 2023

★★★★★ 5/5

Google

I really cannot thank Kelly enough. We viewed a flat less than a week ago placed a holding deposit and are moving in 7 days later. Kelly has been so patient and helpful, chasing up the references when I’ve struggled and doing everything she possibly can to make the process as smooth as possible.such a quick process. Also a huge thank you for being so patient with my anxiety around the whole situation. I really couldn’t have asked for anything more. Thank you so much Kelly, and the fantastic team at Anderson. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Tyler · 14 June 2023

★★★★★ 1/5

Google

Rented a property for 5 years, kept the property in very good condition. They did not help at all when myself & young child experienced a mice infestation. This went on for a year, I spent £100's on pest control to no avail. Ruined my mental health & I ended up terminating my tenancy, they then threatened me with court action. The mice were still active when I left & they just re-let the property & increased the rent. Feel sorry for the new tenants as both Andersons & Clive Poole (landlord) knowingly let the property to them with an active infestation. UPDATE: The below response is just for show, Andersons did not reply and quite clearly do not care at all & will continue to rent out property a mice infestation. 🤨

SJThatsMe · 17 August 2025

★★★★★ 5/5

Google

Felicity was fantastic! Had a hard situation but was sorted in super quick time! Couldn’t recommend her enough! Thanks again! 5 stars isn’t enough.

Cameron · 17 October 2025

★★★★★ 5/5

Google

Struggling to find a place until I came across Anderson’s letting agents in Sutton. Very quick process Kelly showed me around the property she was very informative and told me the process every step of the way. Very quick process. Looking forward to moving in. Many thanks to Kelly and the team in Sutton 🙂10/10

Liam · 23 September 2024

★★★★★ 5/5

Google

Felicity was extremely helpful in managing and facilitating a move to a new property. Great service and would recommend!

Ryan · 17 October 2025

★★★★★ 5/5

Google

Felicity was great 👍 …

Muhammad · 17 February 2026

★★★★★ 4/5

Google

Sophie Jones at Anderson Residential Letting Agents, and I can’t recommend her highly enough. From start to finish, her service was nothing short of exceptional. Sophie was consistently professional, responsive, and incredibly …

Ella · 17 May 2025

★★★★★ 5/5

Google

Lauren was absolutely perfect with how she explained everything. Showed me around, great personality and couldn’t recommend enough to people who want help with their new properties

NDd · 17 July 2025

★★★★★ 5/5

Google

All the Anderson team was ci operative and helpful especially Falicity who helped me a lot and guided me through the process . I really recommend Anderson to my friends and colleagues

Moazzam · 17 May 2025

★★★★★ 5/5

Google

Felicity made our tenancy process smooth and easy, she kept us up to date with the initial documents in a timely manner and provided all the information we could ask for and more

Joel · 2 May 2025

★★★★★ 5/5

Google

Lovely experience with Anderson, very easy experience and wonderful people. The agent Felicity was amazing and very helpful and made the process seamless and simple,

Jack · 17 July 2025

★★★★★ 5/5

Google

I spoke to Felicity today to try and help me find a new rental house. She was very polite and found the perfect property for me. I would 100% recommend using Anderson and I will definatly be using them again. Thank you !

Oliver · 25 November 2024

★★★★★ 5/5

Google

Kirsty at Anderson’s has been a fantastic point of contact during my time as a tenant. Kirsty is friendly, approachable, always quick to respond to any questions or issues. It’s clear she genuinely cares about helping people, I’ve felt supported every step of the way. Highly recommended!

J · 17 October 2025

★★★★★ 5/5

Google

Have been hunting for a house for over two months with lots if disappointments, I chanced on the Andersons on Rightmove, got in touched with them, and just within 24 hours, my key was handed to me. Special thanks to Laura and Issey of Birmingham

Barbara · 23 September 2024

★★★★★ 5/5

Google

Very helpful! Felicity made the whole process very simple, and always responded quickly.

Anna · 17 October 2025

★★★★★ 5/5

Google

My wife and I are truly happy for the service. We were able to find our lovely home thanks to Miss Meghan Duckett who catered to all of our queries in a friendly yet professional manner. I highly recommend this agency. Once again thank you that we finally have a place we can call our home after our wedding. Godspeed. Mr. & Mrs. Strano

Salvatore · 26 August 2023

★★★★★ 5/5

Google

Have rented out 3 Houses this year with Andersons the Girls in the office have been Fantastic thank you so much for all your hard work especially Kelly. You are all tremendous Polite and very Professional I do have more properties and Hands down I would love Anderson’s to carry on with my rentals Ladies Again Thank you so much and have a Merry Christmas and a Happy New Year 👍👍👍👍👍👍👍👍

Tobias · 26 December 2022

★★★★★ 5/5

Google

We have recently completed on a property with Kelly of Anderson's as our agent. She has been incredible from start to finish and her enthusiasm and bubbly character made both myself and my wife smile. Kelly has been true to her word from the start and made sure that all the boxes were ticked to make an incredibly smooth and fast transaction. We were able to view and complete within the space of one week so quite a fantastic service. We have now already moved in. Great job!PositiveProfessionalism

Chris · 27 August 2021

★★★★★ 5/5

Google

Izzey made my whole letting process quick and easy. She was very friendly and welcoming. To be honest she’s the best agent I’ve ever worked with throughout my years of renting homes. Ten out of ten would always recommend.

Ashley · 2 November 2024

★★★★★ 5/5

Google

I came to see the Property at Edgbaston Lauren was very sweet and very helpful and explained everything in detail thank you ☺️

Gnanesh · 17 May 2025