Trusted Agent profile · Sutterton

Gleeson Homes Midlands Sutterton reviews

3.6

★★★★★ Good

1,019 reviews across 2 platforms

Station Road, Sutterton, PE20 2JX

Gleeson Homes Midlands's office in Sutterton, at Station Road, is rated 3.6 out of 5 across 1,019 reviews on two platforms, including 8 Google reviews rated 3.8.

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3.8 / 5

8

Reviews on Google

This office

Trustpilot logo

1,011

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutterton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Moorland View

I had such a smooth and straightforward experience buying my home with Gleeson. I originally just wandered in with no real intention of buying, but within a week I had put down my reservation fee and shortly after that, my deposit too, it all just felt right.

Gagan · 4 May 2026

Agent replied · 2 June 2026

Hi Gagan, We're delighted to hear of your positive experience and will pass your feedback on to the team at The View at Moorland Green development! Thank you for choosing Gleeson Homes. Kind regards, Gleeson Homes

5/5

Trustpilot

Jackie was fantastic

Jackie was fantastic, supportive and knowledgable of the area, the house and rhe forthcoming experience of buying with gleeson. Jackie was able to talknme through all aspects of the home, including epc options and extras to help my move be less of a stress and more an experience. Not pushy in the slightest and truly listened to my needs.

Jonpaul · 7 June 2024

Agent replied · 13 June 2024

Thank you for your review JonpaulWe are delighted to read about the experience that Jackie has delivered for you, and will be sure to share your feedback with her.Thank yo for taking the time to share this feedback with us, it really is appreciatedKind RegardsGleeson Homes

5/5

Trustpilot

Brilliant customer service from Gleeson

The customer service has been excellent. Initially Andie in the sales office, then Shirley; and the site manager Steve and his deputy Gavin, and everyone on site working with them, have been so friendly and so helpful. These staff are really good - Gleeson should clone them!

Mr · 22 April 2026

Agent replied · 2 June 2026

Thank you for sharing your positive experience with us. We're delighted to hear how helpful the team have been throughout the process and will be sure to pass your feedback on. Congratulations on your new home and thank you for choosing Gleeson. Kind regards, Gleeson Homes

5/5

Trustpilot

Highly recommend buying a new home with…

Highly recommend buying a new home with Gleeson! Myself and my partner had such a smooth and exciting process buying our first home together with massive thanks to Amaara on the Crown Gardens site! She was helpful, friendly, kept us up to date throughout and made our journey so easy and delightful! Thank you Amaara. We are in love with our new home!

Catherine · 10 March 2024

Agent replied · 13 June 2024

Thank you for your review CathrineIts great to hear how well Amaara looked after you during your purchase journey.It is especially nice to hear that you are "in love" with your new home....that really does make us happy here at Gleeson!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Great properties, great people

Gleesons and Temi Gold have made buying our first home so easy and straight forward. We couldn’t be happier in our home, which Temi and Charlie have been nothing short of amazing when it comes to support and assistance. Nothing is too much trouble and for first time buyers we’ve had a great experience from start to finish. Thank you Temi!

Adam · 14 April 2024

Agent replied · 13 June 2024

Thank you for your review AdamWe are pleased to read what a great service Temi & Charlie have provided to your throughout your purchase journey with Gleeson.We pride ourselves in being able to look after first time buyers, guiding them through the purchase experience, so we are delighted to read that this is just what has happened to you.Thank you for sharing your experiences with us.Kind RegardsGleeson Homes

1/5

Trustpilot

Terrible Company

Due to reading the recent reviews, I would not recommend Gleesons customer care team as they do not resolve your problems. I was never contacted about my heating issues and now they are claiming that they had no report from me at plot 56. I would advise people not to buy these properties around the Burnley area. They always cover up for there mistakes

Peter · 8 February 2024

Agent replied · 13 June 2024

Thank you for review PeterIt is important that we get to the bottom of these issues for you. Following your review we have spoken to our regional Customer Care team, and they have advised us that you have recently stated that you do not wish us to contact you on these matters.It is clear that there are issues that we need to address, and we remain committed to resolving any valid warranty issues for you.To do this we need you to speak to our regional Customer Care team and articulate what these issues are. We will then need you to upload them onto My Gleeson portal, as is required for all customers when reporting issues to ensure that we can follow up on any required works with our site teams and contractorsAs a responsible developer we will deal with genuine issues, but we do need you to work collaboratively with the regional team to organise any works that need attending to.The team will be available 8.30am-4pm tomorrow should you wish to call back.Kind RegardsGleeson Homes

5/5

Trustpilot

Recommendation for Suzanne and Victoria

Suzanne and Victoria has been great sales representatives since I had come across them during my purchase of New home at Hilltop park. They proform excellent customer service and well professional in practice my experience with them. Make me to choose over and over again gleeson homes. And even to recommend the company to other family members.Great jobs Suzanne and Victoria.

Adebiyi · 5 April 2024

Agent replied · 13 June 2024

Thank you for your review AdebiyiWe are very pleased to read about the excellent service that our sales executives provided to you on our Hilltop Park development, and its great to hear that you feel able to recommend Gleeson Homes to other family members!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Sharon & Charlotte at Bridlington was…

Sharon & Charlotte at Pinfold park Bridlington was outstanding even when things wasn't quite going to plan , the house is everything what we expected well built clean and ready to move it , the after sales snagging was done nearly instantly, a good affordable home and Very good standard ,The gas & electric bills are much lower than our old house

Stewart · 10 March 2024

Agent replied · 13 June 2024

Thank you for your review StewartIts great to hear that our sales team looked after you so well during your purchase journey.Its also lovely to hear how happy you are with the quality of your new home, the service you have received post completion, and the fact that your bills have decreased due to the efficiency of your new home!Thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Middlestone Meadows

We’ve recently bought a house at Middlestone Meadows and have had a first-class service from Jackie in the sales office and Dave, the site manager. Jackie kept us updated throughout the building process and was very quick to respond to any queries we had. We were made to feel very welcome and we are loving our new home.

Julie · 19 May 2024

Agent replied · 13 June 2024

Thank you for your review JulieIt's great to read how well Jackie and Dave have looked after you and how much you are loving your new home!Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes

5/5

Trustpilot

Petersmiths park 280

Alex has been helpful throughout the reservation process! Especially when it came to the optional extras selection with being very clear and helpful which made choices easier. She has always made sure to keep in contact with any questions I have had with very swift responses which has put me at ease! I look forward to receiving the keys in some time in April!

Ryan · 31 December 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us a review Mr Brooks.We are pleased to hear how well our Sales Executive, Alex, has guided you though your purchase experience, and like you, we look forward to moving you into your new home and fully welcoming you into the Gleeson family!Kind RegardsGleeson Homes

5/5

Trustpilot

A month since completion

We have had the keys to our Longford, plot 76, for a month, and in that time, Stuart, the site manager at Vickers Grange has been amazing. He has given advise to us, been round immediately to answer any questions and even recommended trades people. Cannot recommend Gleeson enough, the build quality is exceptionally and so is the site team.

Tarn · 23 March 2024

Agent replied · 13 June 2024

Thank you for your review TarnIt is great for us to read how well our team at Vickers Grange have looked after you, and also to hear how exceptional you think our build quality is.We really appreciate you taking the time to share this feedback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Saltom Bay Heights

Me and my partner buying our first home and Julie at Saltom Bay Heights has been more than helpful and made it a very smooth experience, giving us all the information we need and having no problems at all.As first time buyers Julie made it a great experience as she’s very friendly and supportive throughout the whole journey keeping us constantly updated

Lewis · 5 February 2024

Agent replied · 13 June 2024

Thank you for your review LewisIts brilliant to hear how well Julie is supporting and guiding you through your purchase journey.Communication to our buyers is really important, and if there is anything else you need to know please do not hesitate to call Julie who wil be only too happy to assist you in any way she can.Kind RegardsGleeson Homes

5/5

Trustpilot

Tina’s expert advice at Model Walk, Creswell

I”ve had a great experience with Gleeson Homes. I’m interested in buying a new build on the Model Walk, Creswell Site and Tina has been so incredibly helpful. Tina has kept in touch regularly and has offered me lots of great advice on the selling of my property too. I’m hoping my house sells soon so that Tina can help me complete this experience.

Sarah · 18 December 2023

Agent replied · 13 June 2024

Thank you for your review Sarah.We are delighted that Tina has provided you with all the support you needed. We hope you can sell your house quickly so that we can have you join the Gleeson family asap!Good luck with your sale, and if you need anything else, please do not hesitate to speak to Tina.Kind RegardsGleeson Homes

5/5

Trustpilot

Bracks Farm.

We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!

T · 10 June 2024

Agent replied · 13 June 2024

Thank you for your reviewWe are delighted to read about the service that has been provided by John at our Bracks Farm development.Good luck with the sale of your home, and we hope to see you again very soon!Kind RegardsGleeson Homes

1/5

Trustpilot

IF YOU WANT A PEACE OF MIND THEN AVOID…

IF YOU WANT A PEACE OF MIND THEN AVOID GLESSON.Moved into my property in December 2021and the bricks to my garage its in a complete MESS, I spoke to the Site Manager and he said this happens because it was built while it was raining ( that's none of my business) it just need sorting out and he promised to get it sorted. I showed the garage to the customer service team Manager and she agreed with me it need sorting out and advise I raise it on myglesson which I did but to my surprise it was decline with a comment not a defect as advised by same site manager who promised to get it sorted for me in the first place.I had no Internet for few months as Glesson haven't done the right thing with the council and Glesson advised to get a dongle and they will cover my monthly cost if I send them the invoice . Sent the invoice to the customer service team for months and still haven't got the money back, sent an email to Customer service manager and still nothing have been done.Raised an issue with socket not working in my kitchen only for a gentle man to turn up few days later and couldn't fix it but told me his not an Electrician and his just been ask to come check it. Still waiting for someone to fix it till date. Glesson is a complete waste of time !!!! SAY NO TO GLESSON

Olalekan · 1 August 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We are sorry to hear about the experience you have had with Gleeson and in your new home. Thank you for providing further details, this has been passed over to our Customer Care department. Regards

5/5

Trustpilot

I visited Monarch Green development…

I visited Monarch Green development this morning, I was pleasantly surprised how friendly, and very knowledgeable the Sales lady Deborah was, she has renewed my faith in new houses.When the time is right, I will definitely think of Monarch Green, and I hope Deborah is still there and that would be a plus for me.

Alice · 8 June 2024

Agent replied · 13 June 2024

Thank you for your review AliceWe are pleased to read that Deborah has left such a positive first impression on you, and renewed your faith in new build developers!We certainly hope to see you again soon when the time is right for you to be considering your next new home purchase!Kind RegardsGleeson Homes

5/5

Trustpilot

Gleesons sales team.

I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..

Trevor · 22 March 2024

Agent replied · 13 June 2024

Thank you fro your review Trevor.We are delighted to read how the team at Bracked Park are supporting you during your new home purchaseWe will be sure to share this feedback with the team who will be thrilled to read it!Kind RegardsGleeson Homes

5/5

Trustpilot

Charlotte (Bridlington Pinfold Park 2)…

Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better. Knowledge of the houses we looked at to keeping us updated on how the house was getting on. Would highly recommend!

Joe · 1 October 2026

5/5

Trustpilot

Outstanding is the only word I can use…

Outstanding is the only word I can use with regards to my experience of Mauricia. From the moment I met her, the service she has provided me has been exceptional. From prompt responses to requests done in person and on the phone, she has kept me well informed. She not only has professionalism but a very caring nature in my opinion. She really has taken my personal circumstances into consideration when providing me with support. I would never hesitate to recommend her and feel she is a true asset to Gleeson. Thankyou for your help, it truly is invaluable .

Manj · 21 July 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We appreciate all feedback and we are pleased to hear that you had a good experience with Gleeson. Mauricia will be very grateful for your kind words. All the best in your new home. Regards

5/5

Trustpilot

To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo.

To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo. Very positive experience. If it was not for Mouricia We wouldn’t have owned Liffey today at Northside. We waited for the site for a whole year and witnessed Gleeson put up the first stone. As always we are still excited for our new house. Mouricia and Louise responded back to my queries promptly helping in smooth operations. Mo is a great guy and deserves alot for his understanding and hard work. Louise is great situational handler. James the CEO of Gleeson is a down to earth and decent guy. Mouricia deserves a place in top benches of Gleeson as she posses great team leading skills. Many thanks to the entire Gleeson homes team and for serving us. I hope they will work on their after services too. Five star. Urshia & Faisal

Prince · 19 July 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We love to hear about our customers home buying journey. We appreciate the lovely feedback and it will be passed over to the team, all the best in your new home. Regards

5/5

Trustpilot

House purchase

I'm at the very beginning of my house move journey with Gleeson homes. My experience with the Sales executive Caroline at Chimes Bank Wigton has been exemplary and she has provided a professional service. Through out she has been very helpful and informative..steering me through each stage in the house buying process. Highly recommend Caroline at Gleeson homes, Chimes Bank Wigton.

MrsWendyHickey · 4 February 2024

Agent replied · 13 June 2024

Thank you for your review WendyIts lovely to read that you rate the service provided by our Sales Executive Caroline at our Chimes Bank development as "exemplary"!Guiding our purchasers through the process is an important funfimental for us, and its great to hear that this was your experience.Kind RegardsGleeson Homes

5/5

Trustpilot

Bought a Fergus at park Avenue

Bought a Fergus at park Avenue what fantastic service we have received from the sales staff Tammy head office staff and of course the builders and the site manager. I think people need realise its a man made product and there are going to be problems but most of them are being sorted now. We have really enjoyed the whole experience and are very happy with our Gleeson home. Gleeson should be very proud of the staff that work or support the park Avenue Development as the sales manager and Beth and Tammy was helping with the cleaning to get a house ready for a customer was lovely to see the support they give. Also the site manager is very approachable and helpful.

Adam · 13 July 2022

Agent replied · 13 June 2024

Hi Adam, thank you for your review. We are pleased to hear you have had a good experience with Gleeson and any problems you have come across are being rectified by the team. We hope you love your new home. Regards

5/5

Trustpilot

Mauricia and Louise - northbeck grange

Me and my partner recently purchased a beautiful home in West Yorkshire at the northbeck grange site. I would like to thank Mauricia and Louise for their hard work and helping me and my partner as first time buyers through our home journey. They have been excellent and provided good communication whenever we have needed to ask anything regarding our house they have been kind enough to call us in for a chat and go though things with us. We couldn’t have asked for better sales assistants. Louise was like talking to a friend she made us feel so welcome. Thank you for all your help and a big thank you for helping us through this stressful time. Zaynab rangzeb and Mohammed adris PLOT 12

Zaynab · 29 June 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We are glad to hear you are happy with your experience at Northbeck Grange. Mauricia and Louise will be very grateful for your lovely feedback and we will be sure to pass this over to them. We hope you love your new home! All the best.

5/5

Trustpilot

John - Bracks Farm

John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!

Sydney · 18 July 2024

Agent replied · 24 August 2024

Thank you for your review SydneyThank you for the wonderful comments regarding the service you have received from John at our Bracks Farm development!We really appreciate hearing how delighted you are, as this is the service we pride ourselves on providing.Thank you again for taking the time to share such lovely feedback Kind RegardsGleeson Homes

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