Trusted Agent profile
★★★★★
97 reviews across 2 platforms
90 London Road, East Grinstead, Sussex RH19 1EP
Connells's Sussex office at 90 London Road is rated 4.6 out of 5 across 97 reviews on two platforms, including 96 Google reviews rated 4.6. The 1 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Sussex office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience jenny has been great with all the follow ups We would recommend them highly Thanks connells
Hello Punam, thank you so much for your 5-star review of our Connells East Grinstead team. If there any are other of our services or advice you require then our team will be more than happy to help you. Thank you.
1/5
GoogleI want to buy a house - but they won' t let me without using their brokers.
Hello Gemma, thank you for taking the time to review your experience with the team at the Connells East Grinstead team, we're really sorry to hear that you haven't been happy with the service that you have received. While we would recommend you use the in house broker, this wouldn't be an obstacle to buying a house if you didn't. If you would like to send further details to socialmedia@connells.co.uk, we would be happy to look into this for you. Thank you.
5/5
GoogleI had a good experience with Connells, speedy and efficient service provided by Jenny Green.
Hello Heather, thank you so much for your five-star review of our Connells East Grinstead branch. We are really happy that you were impressed with our service and we will pass forward your feedback to Jenny and the team who will be happy to help if you ever require any of our services in the future.
5/5
GoogleAmazing team 5 stars all round after having a horrific time with cubit and west
5/5
GoogleWe were very pleased with the service provided by the team at Connells right through the hole processPositiveQuality, Professionalism
5/5
GoogleFantastic & friendly staff, nothing was too much trouble for them, got the house sold quickly and easily!
1/5
GoogleTerrible letting agents. Slow to react, literally waited 18 months to get a gate fixed. Didn't follow procedure. Never brought any issues to our attention during "quarterly" inspections. Do not use
5/5
GoogleReally professional and friendly.
5/5
GoogleProfessional and courteous service
5/5
GoogleExceptional service. Richard and Rob did an incredible job getting our sale to exchange after we had faced challenge after challenge resulting in continuous delays. Massive thanks.
5/5
GoogleVery pleased with the service provided by Connells when selling my flat.PositiveResponsiveness, Professionalism
5/5
GoogleGreat experience buying a house with Connells. Tina worked tirelessly to chase all parties and was very communicative.
4/5
GoogleNeeded a new smoke alarm and Jody Collins at Connells organised this in a timely fashion. All resolved!
4/5
GoogleThey have been very friendly and helpful throughout my contact with them.
2/5
GoogleRating only, no written review.
We appreciate the feedback. Please email us at complianceresidential@connells.co.uk as we’d like the chance to understand what happened.
5/5
GoogleGreat service from Lesley and Jo. Will be recommending
5/5
GoogleRating only, no written review.
5/5
GoogleThanks for all your help Rob
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hello Michael Willicombe, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Jus Moles thank you for your 5* review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Sussex office has 97 reviews across two platforms: 96 on Google, 1 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 4.6 out of 5 across all 97 reviews, and 4.6 out of 5 on Google from 96 reviews, checked 9 October 2026.
Connells, 90 London Road, East Grinstead, Sussex RH19 1EP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
