Trusted Agent profile
★★★★★
140 reviews across 1 platform
192 High Street, Guildford, Surrey GU1 3HW
Hamptons's Surrey office at 192 High Street is rated 4.9 out of 5 across 140 reviews on 1 platform, including 140 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleHampton's were very professional, responsive, kept me in the loop the whole time, I couldn't fault them.
Thank you for your wonderful review Matthew. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleI'm delighted to commend the Hamptons letting team. I've worked with Taryn Mills, Tia Manger and Philip Birkett for a number of years and they consistently deliver a professional, experienced and efficient service.PositiveResponsiveness, Professionalism
5/5
GoogleHamptons staff were all very friendly and efficient making the stressful experience as good as possible
Hi Richard, we are delighted that you enlisted Hamptons Estate and Letting Agents Guildford and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleJade has been very helpful with helping us find our home.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
5/5
GoogleGreat experience as a new tenant under the management of Hamptons. We received very professional, friendly and prompt correspondence with Stefanie throughout the process and are now happily settled into our flat. From previous bad experienced with letting agents it’s lovely to have dealt with professionals. The welcome gift of mugs at our new flat was a nice touch.
Thank you for leaving us a review. It is fantastic to hear our Guildford team provided you with such a high level of customer service and communication from Stephanie consistently positive throughout. Feedback is very important to us and we look forward to making the team aware of your review, thank you again.
5/5
GoogleMoving into a new home is very stressful. There are soo many things letting agents don’t tell you and sometimes they even lie to you. I’ve lived in guildford for the past 4 years and I’ve had terrible experiences with landlords and letting agents. I’ve been with Hamptons for over a year and they are amazing. They are really helpful when you initially move in and are always helpful when you have an issue. Philip has helped me for over the year I’ve been here and he’s a really nice person.
5/5
GoogleI recommend Hamptons without reservation or hesitation. Their approach was professional, thorough and patient - overall it was outstanding. There were very regular updates about progress being made and they were reassuring at those moments when things could have taken a turn for the worse.
4/5
GoogleWe were very pleased with how quickly, accurately and pleasantly our agent Amy worked. She was flexible when meeting us and followed up after every visit in a non-pressuring way. She understood quickly what it was we were looking for and suggested similar properties for us to view. I would definitely recommend renting through Hamptons Thanks again for your help!
Thank you for leaving us a review and for providing such positive feedback about Amy, she will be delighted to read your review. Customer feedback is very important to us and we would be interested to learn how we could improve our services to recieve 5*s. Should you wish to provide further comment please do feel free to email us - customercare@hamptons-int.com
5/5
GoogleA friendly and professional staff. Thank you Amy, Janie and Tia.
Thank you for taking the time to provides us with your feedback! I know the team will be thrilled to recieve your review, thank you again!
5/5
GoogleHamptons were great, very helpful, professional and made renting as low stress as possible. In particular Ben was amazing. So proactive, helpful, and personable. Thank you so much.
5/5
GoogleEmily from Hamptons is very efficient and helpful
Thank you for taking the time to leave us a review Michaela. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleGreat service from Tia Manger - always helpful, quick to respond and proactive when sorting out problems.
Thank you for taking the time to leave us a review Les. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleEverything went as smoothly as a moving can be. The work on Hamptons side was really great, and we will seek them for help in our next move, that's for sure!
5/5
GoogleThe service and support we received from Hamptons was outstanding. Simon and Stuart stayed close to both parties as well as solicitors during the process to ensure the deal would go through smoothly. Their guidance on value was accurate and we would certainly recommend Hamptons services to friends and family.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Simon and Stuart had such a positive impact on your experience with us. It is particularly great to hear they were able to make the process as smooth as possible. We take great pride in our people and look forward to sharing your review with the team, thank you again!
5/5
GoogleFabulous estate agent! Tiffany was just excellent - answering my endless questions and looking after me so well, I'm so grateful for everythingPositiveProfessionalism
5/5
GoogleWithout a doubt the best experience I've had with an estate agency. We were keen to move fast and the team at Hamptons did everything to accommodate this. The entire process was a breeze, and the team went the extra mile to guide us through each step as we were out of the country during part of the process. Couldn't be happier with the place, thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service from the team (especially from Amy and Rebecca), all queries were answered in a prompt fashion and the whole process of looking for a new place went quite smoothly. If and when I need to move again, I'll come to them first.
Thank you for leaving us a review! We take great pride in the service provided by our teams and it is fantastic to read such positive feedback about Amy and Rebecca. I am sure they will be thrilled to read your reivew and will look forward to helping you again in the future!
5/5
GoogleHaving purchased a property through Hamptons, I cannot fault the excellent customer service we received. We were looked after by Stuart Pavey and Simon Jordan. Communication was excellent and their people skills second to none. They worked incredibly hard for their client and kept the deal moving to exchange/completion. I would definitely use them for a future sale.Very impressive service all round, thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOutstanding service from Amy and a handful of agents that stuck out as being very proactive and helpful and had a real grasp of our needs. I didn't find a property through Hamptons but not through their lack of trying.
Thank you for taking the time to leave us a property! We are delighted to hear that you had such a positive experience with Amy, she is a fantastic asset to Hamptons and we have no doubt she will be thrilled to read your review. Thank you again, we hope you have now found a new home!
5/5
GoogleGood and responsive service
Hi Jo! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleFrom Start to Finish Jade helped us far and beyond. So smooth , we never had this kind of amazing treatment in any other agency. Thank you so much
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Jade had such a positive impact on your experience with us. It is particularly fantastic to hear that from start to finish she went above and beyond to provide you with a 5* service. We take great pride in our people and look forward to sharing your feedback with Jade and the team. Thank you again!
1/5
GoogleWorst agency ever, never replied to emails or returned deposits in time. Unrelaible, try and steal your money and overcharge. I would not recommend to anyone.
Thank you for leaving us a review. Unfortunately we have no records of a tenancy in your name but would like to look into your experience further, please email customercare@hamptons-int.com with any additional information which may help us find you on our system.
5/5
GoogleBen guided us efficiently and expertly through the whole renting process. It is the first time my partner and I have rented and the team made it an easy journey from start to finish! Can not fault the service in any way. very happy!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleTia Manger has provided exceptional service over the past two years. Always courteous and professional - and very much on top of matters!
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with Tia and the team. Thank you again!
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Hamptons's Surrey office has 140 reviews across 1 platform: 140 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Hamptons is rated 4.9 out of 5 across all 140 reviews, and 4.9 out of 5 on Google from 140 reviews, checked 9 October 2026.
Hamptons, 192 High Street, Guildford, Surrey GU1 3HW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.