Every review we hold for the Surrey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had the pleasure of working with Tia as our Property Manager at Hamptons for the past three years while living at Norfolk House, and we are delighted that she is now also managing our new home. Throughout this entire time, she has been consistently outstanding.
Tia is incredibly polite, professional and genuinely attentive. She is always very responsive to any concerns or requests we raise, and she handles every issue promptly and efficiently. It is clear that she takes great pride in her work and truly cares about ensuring tenants are comfortable and well supported.
What really stands out is how organised and proactive she is. Whether it is arranging maintenance, following up on queries, or simply making sure everything runs smoothly, Tia manages everything exceptionally well and with a positive attitude.
Having a property manager like Tia makes a huge difference to the overall renting experience. We are very grateful for her continued support and professionalism, and we highly recommend her to anyone working with Hamptons.
Thank you, Tia, for all the excellent work you do!
Aisha · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that you have had a consistently outstanding experience with Tia as your Property Manager. She takes great pride in ensuring tenants are comfortable and well supported and we are lucky to have her on our team. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been renting my home for two years, and during all this time Tia Manger has been an exceptional manager. She is always available, responsive, and incredibly helpful whenever any questions or issues arise.
Tia handles everything quickly and professionally, which makes the whole renting experience much easier and more comfortable. It truly makes a difference when you have someone so supportive and reliable managing the property.
I feel very lucky to have Tia as my manager and highly appreciate her dedication and professionalism. Thank you for all your help!
Laura's · 16 March 2026
Agent replied · 16 April 2026
Thank you for the amazing review! At our company, we strive to provide exceptional property management services, and we are so glad that Tia has exceeded your expectations. We truly appreciate your kind words and are grateful to have a dedicated and reliable manager like Tia on our team. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been renting with Hamptons for just over 6 years now. During that time Tia Manger has been my Property Manager. She has been excellent - quickly dealing with any issues I have had from leaks in the roof to a replacement washing machine. Everything dealt with efficiently. Very comforting to know that anything that needs addressing in the future will be quickly taken of. I would highly recommend.
Karen · 16 March 2026
Agent replied · 16 April 2026
Thank you for your amazing review! We are delighted to hear that Tia has provided excellent service throughout your 6 years of renting with us. We strive to address any issues efficiently and provide exceptional customer care. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTia Manger has been managing my property for a number of years now. She is attentive and always quick to react to any problems and questions for both myself and the tenants. She provides a great service and I can highly recommend using Hamptons and Tia to manage your rental property.
Rich · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a wonderful review about our property manager, Tia. We are delighted to hear that she is providing an exceptional service and we are grateful for your recommendation. Our team at Hamptons is committed to providing timely and attentive service to both landlords and tenants. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter having the property on & off the sales market, with another property agent, for the last 4 years and encountering many major obstacles during that time, such as the Corvid 19 lockdowns followed by spiralling interest rates (caused by Liz Truss’s disastrous time in office) we were getting pretty downhearted with our lack of success in selling the property.
So, we decided, in May this year, to engage Hamptons as our preferred agent. This turned out to be a great move as we had, within the first month 4 viewings and 1 confirmed offer, which was immediately accepted, at almost the advertised price. Hayley, Ella and Sophie were the main contributors, all very professional, friendly and giving us good advice, when required. Many thanks to all at Hamptons you did a super job. Highly recommended.
Paul · 2 November 2024
Agent replied · 9 November 2024
Thank you for your review Paul. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHamptons have been helping me let my property out for the last 3 years. Recently, Phillip managed to help me find new tenants in a very timely manner. Also, Taryn and her team have gone above and beyond in helping me bridge two tenancies where things didn’t go quite as planned - they were so responsive and took so much initiation to help me sort things out; I am deeply grateful. Every step of the way, from their side, things have always been a very smooth coordinated experience and I have no hesitation at all in recommending them!
Lauren · 29 July 2024
Agent replied · 26 August 2024
Thank you for your wonderful review Lauren. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHamptons manage 2 properties we own and as we are currently living outside the UK, their service is invaluable. All organisations rely on their employees and we are very fortunate to have an outstanding individual who looks after the properties and us, extremely well.
Tia Manger manages our properties and knows how much my wife and I rate her professionalism in promptly dealing with all matters and the first rate communication she provides us.
Stephen · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words about our property manager, Tia. We are thrilled to hear that she has provided you with exceptional service and communication. We strive to make the management of your properties as smooth as possible, even while you are living outside the UK. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent Customer Service - and I was the tenant!
Tia Manger was the main point of contact as we were preparing to move out of the property that we had rented for the last 23 months. Tia was nothing short of …
Phil · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that Tia provided excellent customer service during your move. We're proud to have her on our team and will be sure to pass along your praise. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHayley, Saskia and Ella were a brilliant team who provided first class communication throughout the marketing and sale of our property. They took time to explain their strategy, knew the market, kept us fully informed and briefed, and guided us through from start to finish. They had good ideas and ensured our property had a steady stream of viewers in a challenging market. Overall, they took ownership and responsibility, were delightful to deal with and we always felt our property would sell. Unlike others, they knew they'd priced the property correctly and did everything possible to achieve that price. It was a pleasure working with this team from Hamptons. Couldn't recommend them more highly.
Guy · 27 July 2023
Agent replied · 21 June 2024
Thank you for your review Guy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleTia my property manager 51 Edison House, Godalming has worked tirelessly all week and in difficult circumstances to ensure my new tenants would have a smooth move in to 51 Edison House. There were several obstacles put in her way to say the least, but she patiently and competently solved all the problems and has left my new tenants feeling happy and welcome
Eileen Simonds ( property owner)
Eileen · 22 April 2024
Agent replied · 21 June 2024
Hi Eileen, we are delighted that you enlisted Hamptons Estate and Letting Agents Guildford and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleMy partner and I recently rented our first place together through hamptons. Ben made the process easy and stress-free and made us feel comfortable with our decision from the beginning. He was easily contactable and answered all our questions efficiently. It was a really positive first experience and we would happily use Hamptons again wether to rent or buy a property.
Bronwyn · 22 June 2023
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Guildford. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 5/5
GoogleVery helpful staff who kept me updated throughout the entire sales process. Both Hayley and Ella were very professional throughout what was an unnecessary difficult sales process (issues not by Hamptons's, making) and I would happily recommend them to future clients.
Mark · 14 June 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review Mark. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleTia Manger has been managing a property of ours for 8 years and has done a fabulous job! She is super efficient and works hard to resolve any issues quickly to ensure both the landlord and the tenant are happy. I have never had to chase Tia …
Jacqui · 16 April 2025
★★★★★ 5/5
GoogleVery happy with my service from Tia at Hamptons. She responds immediately and is an excellent problem solver who works well for landlord and tenants.
Ramy · 19 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! Tia is a valuable member of our team and we are proud to have her provide excellent service to both our landlords and tenants. We appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePopped in with just a few simple questions and queries. Greeted straight away and was helped by Philip who was a very helpful agent.
Adam · 12 October 2024
Agent replied · 9 November 2024
Thank you for your wonderful review Adam. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleFirst class service from Hamptons. Ella gave exceptional service throughout and we would have lost the house without her. Great communication and very proactive. Many thanks Ellas
Diane · 21 August 2024
Agent replied · 26 August 2024
Thank you for your wonderful review Diane. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHamptons were a dream team, we used them to buy through and Ella and the team were professional throughout. The communication and handholding through the process gave us reassurance and comfort, making it less stressful than it could have been. I would happily recommend them.
Jon · 22 June 2023
Agent replied · 21 June 2024
Hi Jon, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleReally lovely supportive team, great property, really good comms from Hamptons and absolutely recommend Bailey and the rest of the team.
SpeechPro · 19 October 2024
Agent replied · 9 November 2024
Thank you for the great feedback. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Guildford was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe have found our contacts in both sales and lettings to be extremely professional, responsive, sensitive and expert in their work. We are most appreciative and thoroughly recommend. Tia has managed our property for 10 years and is always eager to help and fully resolve any matters requiring attention. Recommended!
Mark · 14 April 2025
Agent replied · 21 June 2024
Thank you for the great feedback Mark. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Guildford was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleBig shout out to Ella, always very helpful, pro-active, continuously looking for properties for me. Great communication. Thank you Ella for all your help.
Emma · 22 April 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review Emma. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 4/5
GoogleMy review is of the Hamptons GODALMING team as that is the office I originally contacted. Everyone in the Godalming team were great throughout. Always helpful and supportive during what turned into quite a protracted and stressful sale. We got there in the end thanks to all the hard work put in by Ross. The only reason for only 4 stars is because I was so disappointed when the Godalming office closed and I could no longer pop in to see them.
Louise · 14 April 2025
★★★★★ 5/5
GoogleEasy and attentive process in moving into a property. I dealt with Philip and he was helpful and responsive.
Isaac · 22 May 2024
Agent replied · 21 June 2024
Thank you for your review Isaac. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI had a great experience working with Philip at Hamptons. I didn't end up taking a property through them, but they were extremely helpful, professional, and responsive throughout the process. They took the time to understand my needs and provided good options. I would highly recommend them to anyone looking for a knowledgeable, reliable and attentive estate agent.
Damien · 12 October 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us a review Damien. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleA fantastic and personable service throughout. With a currently frantic and fast-paced lettings market, our agent, Charles Hunt was not only a pleasure to deal with throughout, he went above and beyond to support and assist us with our tenancy application. His professionalism and friendliness made a stressful and rushed race much smoother and he is without doubt a credit to Hamptons along with his team. Highly recommended service and the best agents we have ever dealt with. Many other agencies could certainly learn from this team; thank you. Stephane and EmmaPositiveResponsiveness, Quality, Professionalism, Value
Stephane · 22 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.