Trusted Agent profile · Kingswood

Fine and Country Kingswood reviews

4.5

★★★★★ Excellent

90 reviews across 2 platforms

The Estate Office, Woodland Way, Kingswood, KT20 6HS

Fine and Country's office in Kingswood, at The Estate Office, is rated 4.5 out of 5 across 90 reviews on two platforms, including 85 Google reviews rated 4.7.

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4.7 / 5

85

Reviews on Google

This office

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5

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingswood office, from every platform, shown as written. First names only.

5/5

Google

I went to Fine & Country at Kingswood having had a less than acceptable experience with a previous estate agent. How I wish I had used F&C from the start of the process. Each member of the office was actively interested in the sale of my property so were able to assist with any queries. From the day Ben visited to value my home I felt in control whilst being advised. Zoe’s photos of my home were superb. Communication was excellent and my buyers were secured just 10 days after the sale went live. Problems did arise shortly before exchange of contracts, through no fault of mine or F&C, and without Carron’s professionalism, advice, guidance and calming influence, I don’t believe I would now be approaching completion in a couple of weeks. Anyone looking to sell there home should go directly to F&C, you will not be disappointed with the service you receive. Thank you all at F&C KingswoodPositiveResponsiveness, Quality, Professionalism, Value

Joanna · 30 August 2021

5/5

Google

I went to Fine & Country at Kingswood having had a less than acceptable experience with a previous estate agent. How I wish I had used F&C from the start of the process. Each member of the office was actively interested in the sale of my property so were able to assist with any queries. From the day Ben visited to value my home I felt in control whilst being advised. Zoe’s photos of my home were superb. Communication was excellent and my buyers were secured just 10 days after the sale went live. Problems did arise shortly before exchange of contracts, through no fault of mine or F&C, and without Carron’s professionalism, advice, guidance and calming influence, I don’t believe I would now be approaching completion in a couple of weeks. Anyone looking to sell there home should go directly to F&C, you will not be disappointed with the service you receive. Thank you all at F&C KingswoodPositiveResponsiveness, Quality, Professionalism, Value

Joanna · 27 August 2021

5/5

Google

I wanted to share a really positive experience I have just had with the Fine and Country team at Kingswood. We bought and sold through them, during the COVID-19 pandemic and they made the whole process as smooth as it possibly could be. They have a team approach, where the whole team visit your house, so that anyone in the office can deal with any question about your property, which is a great idea. They were extremely polite, professional, responsive and proactive and were a pleasure to work with. They were all lovely, but we must reserve special praise for Simon, who was a star. Definitely would recommendPositiveResponsiveness, Quality, Professionalism

Oliver · 14 June 2021

1/5

Google

They are being investigated by the regulators for misconduct.

Vethavanum · 27 July 2024

Agent replied · 26 August 2024

Please acknowledge, this is another fake review, we have never dealt with this person either, Google have been informed.

5/5

Google

We have been residents of Kingswood for over 30 years, and are also property developers. We have bought and sold property with Fine and Country Kingswood on many occasions and have always found them to be efficient and helpful in all aspects of the buying/selling process. Our most recent Kingswood sale is due to complete early March, and once again they have excelled with their service. They deserve to be congratulated.PositiveResponsiveness, Quality, Professionalism, Value

Jan · 14 June 2021

5/5

Google

Excellent service, very professional, helpful and responsive. Thank You Zoe very much - the best!PositiveProfessionalism

Kristina · 27 August 2021

5/5

Google

The staff are extremely knowledgable of the fluctuating market in these uncertain times. This enabled us to prosper by Fine and Country Kingswood matching the correct buyer at the right price for our property, achieving a prompt sale. Nothing was too much trouble. Continuous activity and updates throughout the transaction made it all very easy. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Louis · 14 June 2021

5/5

Google

Great agency and really professional! We engaged with Carron, Zoe and Ben in respect of our transaction and we couldn't happier - definitely recommend them in the area for the future and I look forward to working with Zoe and Ben again soon! Thank you for assisting our move to Kingswood!PositiveResponsiveness, Quality, Professionalism

Manvir · 14 June 2021

5/5

Google

From start to finish, Fine and County have been excellent. Always reachable, professional and responsive. Couldn’t of asked for more from an estate agent, they helped make the process a little less stressful and I must mention that Zoe in particular was fantastic. Would certainly recommend to anyone looking to sell.PositiveResponsiveness, Professionalism

Joe · 14 June 2021

5/5

Google

It was a pleasure to work with Carron on my house purchase and she was very understanding throughout the whole process. I had interactions with the entire team (Zoe, Simon & Ben) and they were all kind and helpful and I would recommend any of the team.PositiveResponsiveness, Quality, Professionalism, Value

Kavithan · 27 August 2021

5/5

Google

We recently bought our house through Fine & Country. Fantastic experience. Amazingly helpful, friendly and informative people. Thanks! Can also highly recommend their suggested solicitor, Lesley Palmer. Lesley, together with team at F&C, did everything they possibly could to get the sale & purchase through before Christmas and we moved on 23rd December!

Mike · 14 June 2020

5/5

Google

Excellent estate agents. Ben and Carron have been both professional and attentive throughout the entire process of selling our apartment. They both went above and beyond what would you would normally be expected. Highly recommend F&C. Thank you!

Con · 11 October 2022

5/5

Google

From the very first phone call, F&C demonstrated enthusiasm and energy. They listened to my requirements, followed-up with sound professional advice and kept me updated at every step of the sale. If all estate agents were like them, the world would be a happier place!

Sarah · 14 June 2020

5/5

Google

Very professional service with strength in depth within the office and commitment to the best interests of the client. Viewings well organised and always accompanied. Sale achieved within valuation range at outset despite challenging market. As a chartered surveyor myself very happy to endorse.

William · 15 June 2019

5/5

Google

The staff is very professional and helpful. We sold 2 places and rent one through them and we always had the best advice and services. Highly recommended!

Veronique · 11 October 2021

5/5

Google

Excellent agent. Great communication and very professional. Zoe on particular, was extremely helpful and gave good advice.

Dave · 14 June 2021

5/5

Google

Rating only, no written review.

Ghazala · 14 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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