Fine and Country Kingswood reviews

★★★★★ 5/5

Google

Zoe has been outstanding from the valuation to moving day and actually beyond! The entire team have been a dream to work with but Zoe just stands out as her diligence and professionalism is unparalleled (and we’ve moved quite a few times so have vast experience). She worked so hard to get our sale across the line and we couldn’t be more grateful. It was undeniably stressful during a slow market but these guys made sure we got the sale and got the right price. Other agents in the area (who we used) didn't have an ounce of proactivity in comparison.

Cate · 14 June 2020

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 5/5

Google

Fine & Country managed our rental property in a very responsive and personalized way. We received great advice as to what would make sense for our property to be marketed successfully and when there were question and actions to be taken - this was done immediately and with our interests in mind.

Jorg · 11 October 2024

★★★★★ 1/5

Google

Poor service and unresponsive. Extremely unprofessional and does not have their clients interest at heart. Tried to force us to agree the first low ball offer.

Hayley · 2 September 2025

★★★★★ 5/5

Google

Fantastic service from start to finish from Nikki who was our agent when purchasing our house. Couldn’t have asked for more in terms of how they handled the purchase. From the very professional and friendly viewings, to handling the post sales process through to completion. Would highly recommend.

John · 11 October 2024

★★★★★ 5/5

Google

We have found this estate agent exemplary because of the high quality of service,personal care and outstanding attention to detail. In particular Carron Dickinson, not only showed a high level of professional expertise, but her care of us went way beyond that which what was expected. I would recommend F&C to anyone wishing to have a totally stress-free selling experience. Carol Nicholls

Carol · 11 October 2022

★★★★★ 5/5

Google

Working with Fine & Country has been wholly, 100% positive. Carron and her team provide advice and guidance and a level of expertise that we’ve not found anywhere else. This is, of course testimony to their professionalism and experience - but they go way beyond this; they’re friendly, helpful and a pleasure to work with. I’ve given them 5 stars because we can’t give them 6. A (Fine and) Country mile ahead of the competition!

Neil · 14 June 2020

★★★★★ 1/5

Trustpilot

What a diva!

What a diva! F&C operate a franchised company and so you are at the mercy of independents but lured by fancy advertising and excessive costs. And therein lies the issue, if the going gets tough….. Clara worked hard, no doubt, but when the going got tough, in a hissy fit, she incorrectly accused me of withholding pertinent facts, and she privately contacted my solicitor, which I found incredible seeing as she had sold an appartment a few doors down the month before! Very disappointed. Not to be recommended.

Chris · 23 September 2024

★★★★★ 5/5

Google

The team at Fine & Country have been amazing. In a testing climate they have helped us find tenants on two different occasions and sell two properties. Ben, Zoe, Carron and the team are there when you need them and will suggest creative ideas to solve problems and accelerate the sales/rental process. They never over-promise (as some do!) and realistically manage your expectations. And they’re a pleasure to deal with.

Michele · 14 June 2021

★★★★★ 5/5

Google

Fantastic experience with F&C Kingswood. Nikki managed the process between her vendor and ourselves (buyer) fantastically. Very communicative and professional and made the process as stress free as possible. Always felt like we knew where we stood from initial viewing to completion. Would 100% recommend.

Luke · 28 October 2024

★★★★★ 5/5

Google

Our experience selling our property with Fine & Country was exceptional. It entire process was really simple and easy, they made it as stress-free as possible. Zoe was able to find the right buyer for our property immediately, within no time at all. We have completed our sale well before we expected and couldn't be happier. We wouldn't hesitate to recommend them. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value

Denise · 27 August 2021

★★★★★ 5/5

Google

I've been very impressed with the team at Fine & Country from the initial meeting re, letting my property and their speedy response, through to effectively dealing with issues with the property that inevitably arise. Nice people to boot...

Stewart · 11 October 2024

★★★★★ 5/5

Google

Zoe, Ben and the team provided an excellent service from start to finish in our property search. Moving from London meant we knew little about Kingswood as an area, but Zoe listened carefully to our purchase criteria and soon found us the perfect property. The whole process - from finding the right home, through to the completion process, was managed professionally and efficiently. I would highly recommend them!

Samantha · 15 June 2019

★★★★★ 5/5

Google

Carron and the staff at the Kingswood office have always been amazing when renting our property in Kingswood, Surrey. They deal with everything in an extremely efficient manner. I would always recommend them when letting properties.

Rob · 11 October 2024

★★★★★ 1/5

Google

Cannot recommend as they lack professionalism and integrity. We had an issue with our sale. Emailed them and they still haven't responded. They are also racist and treat people differently.

Son · 27 December 2024

★★★★★ 5/5

Google

I have used this agency for years and am extremely happy with the service and tenants found for my property. I would highly recommend to anybody. The customer service along with their efficiency is exceptional!

Ozgur · 11 October 2024

★★★★★ 1/5

Google

Unfortunately cannot recommend Fine and Country in Kingswood. They are unprofessional and very hard to get hold of. They made a very stressful process, even worse. They need to improve their customer service significantly.

Anuradah · 11 October 2024

★★★★★ 1/5

Google

Absolutely appaling work from Fine and Country Surrey. After more than one month they are still unable to speak with the landlord so we are getting our deposit back. Avoid at all costs, this agency has no control over their clients and will not help you.

G · 11 October 2023

★★★★★ 1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

★★★★★ 5/5

Google

A very friendly helpful team who go out of their way to make sure everything with your house sale runs smoothly. Five stars!

Marianne · 11 October 2024

★★★★★ 1/5

Google

Absolutely appaling work from Fine and Country Surrey. After more than one month they are still unable to speak with the landlord so we are getting our deposit back. Avoid at all costs, this agency has no control over their clients and will not help you.

Goncalo · 14 June 2023

★★★★★ 5/5

Google

Fine and Country were absolutely fantastic from beginning to end. Carron made it feel as if we were being looked after by a friend, rather than an estate agent. Everyone else we met in the office were lovely too. We couldn’t recommend them highly enough.

Alan · 14 June 2020

★★★★★ 5/5

Google

The whole team worked together with special care taken by Zoe and Nikki. They worked hard to get viewings in a slow market and we managed to get an offer agreed in 3 weeks!

Christina · 11 October 2023

★★★★★ 5/5

Google

We bought our house through Fine & Country / Asprey. Lovely team of people.

Peter · 11 October 2024