Every review we hold for the Kingswood office, from every platform, shown as written. First names only.
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5/5
GoogleOver the years we have bought and sold properties and we have found Fine and Country to be excellent. The team is consistently friendly and professional and their knowledge of the Kingswood area and its properties is outstanding. We think the unique style of video of our house was key to attracting potential buyers. We would thoroughly recommend all at Fine and Country, Kingswood.
Deborah Β· 26 November 2025
Agent replied Β· 26 December 2025
Thank you for your review, we have enjoyed building our friendship over the years, from helping you move to Kingswood over 10 years ago and then eventually selling your property recently. Please keep in touch and feel free to pop in for a cup of tea and a chat when you are passing our office.
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5/5
GoogleThis is the second move my family has made with Fine and Country. We were very pleased with the service throughout the process, especially Nicci, who managed the process right through to moving day. I wouldn't hesitate to use F&C again.
Charlotte Β· 24 February 2025
Agent replied Β· 26 April 2025
Thank you Charlotte so much for the kind words, it was a pleasure working with you all again.
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5/5
GoogleI would like to thank everyone at Fine & Country Kingswood for a very pleasant buying experience.
Niiki was very professional from initial viewings right through to completion. I would highly recommend Fine & Country to anyone looking to buy or sell in the Kingswood/Tadworth and surrounding area.
Graham Β· 11 October 2024
Agent replied Β· 13 June 2024
Many thanks Graham and Charlene, it was a pleasure securing your purchase for you and we look forward to seeing you both in the village!
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5/5
GoogleProfessional, friendly & an agent you can rely on. I have had a fantastic recent experience using Fine & Country. At all times throughout the process i was made to feel at ease and confident of procedures. They have been diligent and timely at all times and it has been a pleasure interacting with all staff. Would highly recommend their services, thank you!
Luke Β· 11 October 2025
Agent replied Β· 26 April 2025
Thank you Luke for the great review.
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5/5
GoogleHaving used Fine and Country in Kingswood to rent our house we have no hesitation in recommending them.
Most important for us was communication which was excellent and dealing with the office was professional efficient and friendly at all times. They were always happy to discuss matters with us ensuring the transaction was stress free for us.
We will certainly use them again.
Vincent Β· 11 October 2025
Agent replied Β· 22 November 2024
Thank you Vincent, do stay in touch.....
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5/5
GoogleFrom our first meeting with Ben, we knew that Fine and Country were the perfect team to market our property.
From beginning to end they were all a delight to work with, and it would be wrong not to highlight Nikki for βholding our handβ across the exchange and completion line.
We would highly recommend them.
Caroline and Andrew
Andrew Β· 11 October 2025
Agent replied Β· 23 October 2024
Thank you so much Andrew and Caroline for your kind words, it was quite a journey... we are so pleased you got to make the move and good luck to you all in your new home.
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5/5
GoogleAmazing service from all the team at the at the Kingswood branch. Nikki, Zoe and Kate were exceptional and so professional throughout the whole process. They went to great lengths when they didnβt have to just to be helpful in issues relating to onward chain. Would absolutely recommend them π― The only issue we had was our sellers werenβt so professional or reasonable and left all their rubbish behind in the house and left it filthy and they still havenβt re-directed their mail!! But thatβs not the Estate Agents fault they did an amazing job. π
Hqrryyy Β· 7 June 2024
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5/5
GoogleVery helpful Team, after many months of searching for a new house in the area, Fine and Country were the only ones to really understand my wants and needs and come up with the goods. Thanks Ben, Zoe and others!
Dylan Β· 11 October 2024
Agent replied Β· 13 June 2024
Thank you Dylan, your feedback is really appreciated, welcome to Kingswood....
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5/5
TrustpilotAn excellent service from start to completion
Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.
Richard Β· 11 December 2025
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1/5
TrustpilotDisappointed
I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.
I was aware that she was busy at the time and I actually asked her at the outset whether she was able to take on the sale of our property and she said that it was not a problem. We asked her if the property failed to sell within the first couple of weeks whether there were things she could do to promote the sale, other than just reducing the property price. She reassured us that she had plenty of actions which she could take and she would be in contact with us every two weeks to keep us updated.
We are aware that the housing market around the area in which we live has slowed somewhat over the past few months. In the fourteen weeks our house was for sale with Fine and Country Pip did not initiate one telephone call to us. I phoned her four weeks in, as we were concerned that one family who viewed the property obviously did not have the means or intention to purchase the property and were just on 'a day out' (I discovered this after asking only a couple of questions). Pip returned my call and said that the office would make sure to 'vet' the potential buyers more thoroughly. This was the ONLY contact made by her. After this I was happy with the contact from the staff in the office as they rang me with any queries and potential viewings.
We were hoping that the national coverage provided by Fine and Country would prove beneficial and that we would receive some queries from potential buyers from outside the Sheffield area, this unfortunately was not forthcoming.
We took our property off the market as it did not sell and will be advertising it for sale again in Spring 2024, however it will not be with Fine and Country.
We feel it is important that your potential customers are aware of the level of support provided by he sales agent before deciding to instruct Fine and Country. I am sure it is quite obvious how disappointed we are with the whole process and the time and money (Β£720 initial fee paid - although we were never provided with a breakdown of what this represents) which we feel has been wasted.
Suzanne Β· 4 January 2024
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5/5
GoogleVery focussed and hardworking. Dedicated to our case - beginning with quality promotional work and followed up with frequent progress updates & consultations with us. Their client base was a perfect fit which was key as evidenced by the good match of prospective purchasers leading to our successful house sale. A knowledgeable, professional and sincere company who were very supportive throughout the process and we always felt confident that our sale was in the right hands. We would highly recommend Fine & Country Kingswood
Claire Β· 11 October 2024
Agent replied Β· 13 June 2024
Thank you Claire, we really appreciate your kind words and the opportunity to sell your cottage.
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5/5
GoogleThank you so much to the Kingswood branch team at Fine and Country. Have dealt with everyone of the team and they have been so helpful from the start to the end of the process. Nothing has been too much for them and they have handled everything with professionalism and care and we couldnβt have got through this process without them. Thank you so much to the whole team, we have found our dream home and you helped make that possible.
Bernadette Β· 11 October 2024
Agent replied Β· 23 October 2024
Thank you Bernadette for your kind words, we welcome you and your family to Kingswood and we hope you love your new home......
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5/5
GoogleI have been using Fine & Country to rent my flat in Kingswood for a few years now and have found them to be efficient, polite, pro-active and helpful. I feel that my property is in safe hands and would recommend them to others.
MATTHEW Β· 26 November 2025
Agent replied Β· 23 October 2024
Thank you Matthew, we are so glad you feel you're in safe hands.
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5/5
GoogleProfessional service from start to finish from Nikki and team, in what can only be described as difficult market conditions.
Thanks again
Neil Β· 11 October 2024
Agent replied Β· 13 June 2024
Thank you Neil, we wish you Natasha and the family well in your new homeβ¦..
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5/5
GoogleIn a challenging market, Zoe and her team were absolutely amazing. I would highly recommend Fine & Country
Jasal Β· 11 October 2024
Agent replied Β· 13 June 2024
Dear Jasal, Thank you for your lovely comment, it was a tough one but we got there in end. Best wishes, Zoe
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5/5
GoogleI have been using Fine & Country, Kingswood, for the rental of my property for the past 4 years or so. They have been absolutely first class and professional, and also have a personal touch, so that I felt that my property was in excellent hands. They have also found me a buyer, and - touch wood - the sale is about to close. Thoroughly recommended.
Tony Β· 11 October 2024
Agent replied Β· 23 October 2024
Hi Tony, thank you for your review, we are thrilled you are happy we are ongoing service.
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5/5
GoogleWe recently purchased a property through Fine & Country in Kingswood and were so pleased with the value they added from the day of viewing, with follow-up questions, the offer process, and all the way through a difficult chain and completion. We dealt with Zoe and she went over and above to keep engaging with us and the whole chain and was constantly on the various solicitor's cases on completion day. Once they were able to release the keys Zoe even ran them down to us at a pub where we were calming our nerves!!
The difference between Fine and Country and others in the area was obvious, even from a buyers perspective. They are a cut above the rest who we would wholeheartedly recommend and we'll certainly be reaching out to them should we ever sell in the future.
Matt Β· 11 October 2022
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5/5
GoogleWe recently had the pleasure of instructing Fine & Country Kingswood for our house sale. I cannot fault anything throughout the whole process. Benβs valuation was spot on and Zoe and Ben quickly found us proceed-able buyers. With a relative long chain, Zoe was exemplary in holding the chain together and often took on the responsibilities of the other agents to make sure everything progressed whilst managing everyoneβs expectations. Throughout the whole process, Zoe and Benβs proactiveness and communication was very much appreciated by us and others in the chain. I would 100% recommend Fine and Country Kingswood as the go-to estate agents in the area.
Sarah Β· 11 October 2022
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5/5
GoogleAfter missing out on a number of houses we found our dream home. It is all thanks to Zoe & Ben that it became a reality! The purchase was not easy as sadly we had a yearβs delay due to Probate. Through it all Zoe was exceptional at keeping us informed and made sure that everyone in our small chain stayed on board. F&C were supportive throughout the long and stressful delay, they have a great team who were always available to update us on the progress. We will definitely use F&C for any future moves.
Soundrie Β· 11 October 2022
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5/5
GoogleDealing with the team at Fine & Country Kingswood for the purchase of a flat was easy and straightforward. We had a tight deadline and an international seller to make it more challenging. Carron stepped in for the last 2 weeks and really helped get us to completion which was getting delayed because of different legal points.
Sami Β· 28 October 2024
Agent replied Β· 22 November 2024
Thank you Sami for your kind words.
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5/5
GoogleWe have just brought a property through Fine & County Kingswood. Our purchase was handled with by Nikki . She was excellent. Very efficient , very helpful and very professional. Other estate agents could learn a thing or two from her . Our purchase was done in 7 weeks Would highly recommend. Thankyou for all your help .
Richard Β· 11 October 2024
Agent replied Β· 13 June 2024
Thank you so much for your kind words, we hope you will all be very happy in your new home, welcome to Kingswood!
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5/5
GoogleI instructed Fine & Country to sell my late father's house. It was an emotional time for me and not something I was looking forward to, however, I needn't have worried as the whole process was stress free thanks to the friendly and helpful team at F & C. The correct buyers were secured shortly after the property was advertised achieving a quick sale and completion. Nothing was too much trouble - always contactable and always keeping me updated at every step of the sales process. An absolute pleasure to deal with
Thank you Steve, Zoe, Carron and Ben
Bill Β· 11 October 2021
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1/5
TrustpilotNo response to telephone voicemail or emails...
Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.
Bhav Β· 2 July 2026
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5/5
GoogleI recently bought a house through Fine & Country - it proved to be a difficult (if not hellish) process from start to finish and even post completion. However; Zoe Cox and the team at Fine & Country were absolutely outstanding throughout - on point with every last detail as things developed day by day, even minute by minute, hour by hour! Totally efficient and genuine approach sets Zoe and F&C aside from the usual 'estate agent' stuff that inherently has given the industry such a bad name. Thoroughly recommended and thx Zoe for such great and attentive service with my purchase! Will certainly be in touch when I sell or buy again!
Simon Β· 14 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.