Every review we hold for the Surrey office, from every platform, shown as written. First names only.
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5/5
GoogleCanβt recommend the team enough, from start to end they have made the process as smooth as possible. Beginning with Frank who was excellent from the viewing and following up with this, you would think he has been working in the industry for years (fantastic service). In addition the rest of the team has great communication throughout, Andy, Brooke and Juliana have gone out their way to make everything happen. If you are looking for a property, this is the place.
Ed Β· 14 June 2022
Agent replied Β· 13 June 2024
Hi Ed
Thank you for your kind review about the team in Leatherhead. We are so glad everything went smoothly for you and that Frank especially looked after you. We believe it is important to give the best possible service to make your journey flawless.
Best wishes in your new home.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleMy fiance and I are buying through Cubitt & West in Leatherhead and have been so impressed by Emma and Nic at the Leatherhead branch. They have been beyond polite and seem to always make a special effort to make us not feel rushed or like any request is too much and we have simply not experienced anywhere near this level of patience and effort with any other Estate Agents we have encountered in this (potentially stressful!) process. We will be recommending Cubitt & West to anyone we know looking to buy/sell/rent in Leatherhead. 5* all the way!PositiveResponsiveness, Quality, Professionalism
Bryony Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Bryony
Many thanks for taking the time to leave such a lovely review.
I was so pleased to hear how happy you have been with the service you received from Emma and Nic at our Leatherhead branch. The team really are an asset to the company; they are incredibly hardworking and were overwhelmed by your comments.
Your recommendation is also very much appreciated.
Kind regards,
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleReally good level of communication from the initial viewing all the way through to the process of buying the property. Brooke has been very proactive and friendly aswell as Andy.PositiveResponsiveness
Vicky Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Vicky
Thank you for taking time to write about your positive experience with Brooke and Andy.
It was a great pleasure passing on your kind words, they were both delighted to read your positive comments.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleI have just completed the selling of my fathers property through Cubitt & West. At all times they were all extremely friendly and helpful. Andy, Emma and Nik also spent time to check the property was okay as I live quite a distance away and couldn't always go myself.
Their sales coordinator, Brooke, was super and couldn't be more helpful.
It was a pleasure dealing with them all and I would thoroughly recommend them.PositiveProfessionalism
Lynne Β· 24 August 2022
Agent replied Β· 13 June 2024
Dear Lynne
Many thanks for taking the time to leave a review for Andy and his team in Leatherhead.
The team pride themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.
Having a dedicated Sales Co-ordinator also really helps each sale/purchase run as smoothly as possible and it made Brookeβs day when she read your kind comments.
Your recommendations is very much appreciated.
Kind regards,
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleCubit and West in Leatherhead have just successfully negotiated the sale of our property in Bookham.
Throughout viewings, negotiations and the legalities they have been helpful, positive, polite and professional. Individual members of staff including Emma, Marion and Manager, Andy, have always been available to offer advice and care throughout.
I highly recommend this team to offer a first date service, professional care and sound, local advice for the sale of a property.PositiveProfessionalism
Shiralee Β· 24 August 2022
Agent replied Β· 13 June 2024
Dear Shiralee
Many thanks for taking the time to leave your review.
I was so pleased to hear how happy you have been with the service you received from our Leatherhead office. Emma, Marion and Andy really are an asset to the company; they have a wealth of knowledge, are incredibly hardworking and reading your review made their day.
Your recommendation is also very much appreciated and I wish you all the best with the sale of your home.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleCubitt and West Leatherhead were attentive and caring during a difficult purchase. Thanks to Nik, Andy and the team. Would highly recommend.PositiveResponsiveness, Professionalism
Megan Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Megan
Thank you for your kind words about the Leatherhead team. They were delighted to read your comments and it is great to see they supported you through a difficult purchase.
We wish you all the best in your new home.
Kind regards
Becky Jennings, Operations Director
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5/5
GoogleI would highly recommend Cubitt & West Leatherhead as an estate agent. They've always been friendly, conscientious and professional.
Whenever we've needed to get in contact with them they've answered the phone or called us back without delay. They have always strived to go the extra mile and kept the sale moving forward.
They're a nice group of people and we couldn't of asked for a better service.PositiveResponsiveness, Quality, Professionalism
Jimmy Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Jimmy
Many thanks for taking the time to leave a review for our team in Leatherhead.
They pride themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleJo provided exceptional advice and support in the recent sale of our property in Leatherhead. Would highly recommend. Thank you once again.
Sakshi Β· 29 March 2025
Agent replied Β· 18 May 2025
Hi Sakshi,
Thank you for your review! We're overjoyed to hear about your positive experience with Jo during the sale of your property in Leatherhead. Thank you for recommending us.
Thanks again,
Cubitt & West Leatherhead Estate Agents
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5/5
GoogleJust wanted to say how Jo and the team at leatherhead worked so hard to get our sale over the line, with the help of Maddy at the auction team they worked their magic to get our buyer and us together and seal the deal. Thank you so much.
Jim Β· 22 May 2025
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5/5
GoogleI had used cubitt and west couple of months ago to find my first house. The service that I received was outstanding from Nayim in particular. He had such a nice welcoming way about him. He set me up with a couple of viewings in the area.
I had just started looking at that time so wanted to see what else is out there before making my mind up. He would always call me up and see how I'm doing. I had also seen his wonderul mortgage advisor Dan which was incredibly helpful.
Overall I would reccomend everyone to use Cubitt & West when looking for their property.
Tahmina Β· 15 June 2019
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
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5/5
GoogleFantastic agent. I'm always a little sceptical when it comes to agents but this agent were completely honest with me from day one. Managed to sell my SO flat within 4 days of being listed and recommended a fantastic solicitor who has been extremely helpful for both my sale and onwards purchase. Thanks Cubitt and West. You've been amazing. Would recommend to anyone buying/selling in leatherhead.
Kelly Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Kelly
Thanks for leaving such a great review about our team at the Leatherhead branch. It is always good to know what a tremendous job they do in helping you out. We will be sure to pass on your high recommendation and wish you all the best for the future.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleI have recently dealt with Jo at Cubitt & West Leatherhead, on the purchase of my next property. I canβt praise her enough! Sheβs professional, knowledgable, helpful & friendly Nothing is too much trouble. I would highly recommend them, if you are thinking of buying & selling a property. Thank you π β¦
Wendy Β· 19 March 2025
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5/5
GoogleThank to all the Leatherhead branch team for their wonderful help in selling our house. They were very professional and so helpful guiding us through at a difficult time to sell. Always on hand to speak to me and they kept me up to date with the whole process.
I can highly recommend them!
Rosemary Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Rosemary
Thank you so much for leaving a great review about our Leatherhead team. We will be sure to pass your comments on to them all and good luck in your new place.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
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5/5
GoogleIβm very happy with the service I received from Cubit & West and would highly recommend Jo, Reece and Jemma to anyone looking for a reliable and dedicated estate agent team. From start to finish, they were very professional, friendly, and incredibly helpful. A+
Mike Β· 11 June 2025
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5/5
GoogleWe were selling a property as part of probate so needed an approach that everyone involved could have confidence in. The best offers approach seemed to meet our needs as it meant we could genuinely see what the market was for the property and it had a clear timeline. Over the marketing period there about 60 viewings and we received several offers. The approach made the decision making much easier.
Kate Β· 14 June 2021
Agent replied Β· 13 June 2024
Dear Kate
We at Cubitt and West fully appreciate how difficult selling home can be, so it gives me great pleasure to hear that our Best Offers approach worked well for you. I am sure our team in Leatherhead will make every effort to help bring the sale will result in a successful and speedy completion.
Best regards
Becky Jennings
Associate Operations Director, Cubitt & West
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5/5
GoogleThe sale of my property was dealt with in a thoroughly professional manner. The Leatherhead branch staff were particularly responsive to calls throughout and the whole transaction was dealt with in a very friendly manner. This is from the initial visit, photography, web site placement through to viewings and sale thereafter. As such I can thoroughly recommend their services.PositiveResponsiveness, Quality, Professionalism
Ian Β· 24 August 2022
Agent replied Β· 13 June 2024
Dear Ian
Many thanks for taking the time to leave your review.
I was so pleased to hear how happy you have been with the service you received from our Leatherhead office; they are incredibly hardworking and reading your review made their day.
Your recommendation is also very much appreciated.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleWe had a great experience with Nic, Lewis, Juliana, Miriam and the rest of the team. Consistently professional and responsive, weβd have no hesitation in recommending Cubitt and West.
James Β· 8 October 2024
Agent replied Β· 22 October 2024
Hello James,
Thank you for your review! We're delighted to hear that Nic, Lewis, Juliana, Miriam, and the rest of the team provided you with such a professional and responsive service. We're glad to have been able to help you with your journey and appreciate your recommendation.
Best wishes,
Cubitt & West
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5/5
GoogleFrom beginning to end the service both Nayim, Alan and the rest of the team gave me was 100%. They were always available and on hand when needed, a really friendly team whom have made my transition from living in London out to Leathered that bit more enjoyable. I would highly recommend Cubitt & West Leatherhead to everyone looking in the area. Thank you again for all of you help and support.
Amy Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
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5/5
GoogleThe team at the Leatherhead office provided great service throughout the sale. I was impressed with their initial presentation, weekly updates, good communication, and advice.
Bas Β· 1 October 2024
Agent replied Β· 22 October 2024
Afternoon Bas,
Thank you for your review! We're pleased to hear that you were impressed with the service provided by our Leatherhead team. It's great to know that our initial presentation, weekly updates, and communication met your expectations. Your feedback means a lot to us.
Best regards,
Cubitt & West
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1/5
GoogleI am not a client but recently bought a property through them.I used a solicitor they recommended called DC Law from Liverpool. They are the worst solicitors I have ever dealt with. The provided shocking customer service and took 5.5 months to complete the transaction. Shame on C & W in recommending them and no doubt getting a kick back, given they know full well of the appalling service provided. So do NOT use DC Law under any circumstances!
Sham Β· 14 June 2023
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5/5
GoogleI had the pleasure of buying a house being managed by Kieran T. I found him to be very approachable, knowledgeable and had an ability to manage my expectation throughout the whole process. Kieran paid attention to my questions and gave me an experience I would expect from a well established Estate Agent. Thank you!!
Ems Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Ems
Thank you so much for leaving a review about Kieran. We are so pleased that you had a positive experience. We will be sure to pass on your comments to Kieran and wish you luck in your new house.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleExcellent service
Cubitt & West provided us with a first-class service from start to finish. They kept us informed at all times and talked us through the process. They deliver a very professional service and give you that friendly welcome. Nothing is a problem always willing to help.
I'd recommend Cubitt & West and would use them again
Ashley Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
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5/5
GoogleWe are selling a property as part of probate and were attracted to the best offers approach particularly since it offered a very clear timeline. During the marketing period there about 30 viewings resulting in 10 bids. Hopefully things will continue to run as smoothly having accepted one of the bids.PositiveResponsiveness, Professionalism
Andy Β· 14 June 2021
Agent replied Β· 13 June 2024
Dear Andy
Many thanks for taking the time to leave a review of our Leatherhead office. I am delighted to read that our best offers marketing strategy has been successful for you so far. I am sure that the team will do everything they can to ensure a swift completion on your sale.
Kind regards
Becky Jennings
Operations Director
Cubitt & West
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5/5
GoogleVery good service. Great communication
Harry Β· 26 October 2024
Agent replied Β· 9 November 2024
Hello Harry,
Thank you for your review! We're delighted to hear that you found our service and communication to be very good.
Best wishes,
Cubitt & West
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