Every review we hold for the Surrey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlthough we decided not to move in the end, I was genuinely impressed with the service that Jo and her team provided throughout my enquiries. They were friendly, professional, and quick to respond. I would be happy to offer their services based on the support I received.
Sarah · 15 December 2025
Agent replied · 14 January 2026
Good afternoon,
Thank you for your review.
We’re delighted that Jo and the team were able to assist, even though you decided not to move.
You know where to find us when you’re ready.
Best wishes,
Cubitt & West, Leatherhead
★★★★★ 5/5
GoogleA big thank you to Andy, Emma, Nick and Marion. I brought my bungalow from Cubitt & West this week. Whenever I sought advice they were always there to help. This brilliant team helped me buy the property in 8 weeks! So saved thousands in stamp duty! They also presented me a lovely gift box full on essential items.
I can’t thank them enough!
Denny Frost
Denny · 14 June 2022
Agent replied · 13 June 2024
Dear Denny
Many thanks for taking the time to leave a review for Andy and his team in Leatherhead.
The team prides themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.
Reading your review made their day.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleJo and the team at Cubitt & West have been a privilege to deal with during a laborious sale process. Jo is a testament to the whole team. Her professionalism, dedication and efficiency in helping iron out issues and be a support throughout …
Daniel · 16 November 2025
Agent replied · 14 January 2026
Good afternoon
We understand that the sale process can sometimes be challenging, and we’re delighted to hear that Jo’s professionalism, made a difference. … More
★★★★★ 5/5
GoogleMy flat has been on the market for 10 days with Cubitt and West. These are the most proactive agents I have come across since I started the process in April and we’ve dealt with a few because we’re selling two properties. Nic and Natasha are extremely communicative and break down all the finer details for me. They have time for me on the phone and are not negative about the market like most agents at the moment. Their approach is hardworking and positive which fills me with a lot of confidence. Both Natasha and Nic have given me a lot of market insight and data on my type of property which has been very useful. I look forward to continuing the process with them.
Hannah · 24 July 2024
Agent replied · 23 August 2024
Good Morning Hannah,
Thank you for taking the time to leave such a detailed review. We're thrilled to hear that our team has provided you with an excellent service. We're always here to help you move forward on your property journey.
Best wishes, Cubitt & West
★★★★★ 5/5
GoogleThe Leatherhead Cubitt and West team were amazing!!
I have made a purchase on my first home and the team made the experience stress free. From start to finish, they were professional, helpful, informative and responsive. I highly recommend if you are making a purchase on a property
Beccy · 16 August 2025
Agent replied · 16 April 2026
Good morning Beccy,
Thank you for taking the time to leave such a lovely review! We're honoured that … More
★★★★★ 5/5
GoogleWe purchased our flat through Cubitt & West and didn't hesitate to go back to them when it came time to sell. It was a tricky property to market for a number of reasons, but Andy and the team were incredibly professional and met every obstacle with confidence. They made a somewhat stressful time so much easier. Wouldn't hesitate to recommend them.PositiveProfessionalism
Paula · 24 August 2021
Agent replied · 13 June 2024
Dear Paula
Many thanks for your review of our team in Leatherhead.
I had great pleasure in passing on your comments to Andy and his team. They work incredibly hard to ensure their customers experience as little stress as possible throughout their buying\selling process so were very grateful for your positive feedback.
Kind regards
Becky Jennings
Operations Director
Cubitt & West
★★★★★ 5/5
GoogleI recently bought a house through Nic and team from the Leatherhead Cubitt & West office. Nic was always very willing to help and answer any questions and liaise with the vendor or solicitors when necessary. We got everything through before the stamp duty holiday closed and I would certainly recommend their services in the future.
Marcus · 14 June 2022
Agent replied · 13 June 2024
Dear Mr Eales
Many thanks for taking the time to leave a review of our Leatherhead office. I am really pleased to read how supportive Nic and the team have been to you during the purchase of your property.
They were delighted to read your review and your recommendation.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleCubit and West were awesome throughout the process. We sold Mum's house with them using the Modern Auction which ensured a good price while keeping within 2 months from accepting the offer to completion. C+W staff were supportive, helpful, knowledgeable and efficient throughout the while process. An especial thanks to Andy, Frank, Marian and Sarah
Arran · 14 June 2022
Agent replied · 13 June 2024
Dear Arran
Thank you for taking the time to leave a glowing review of our Leatherhead team. We are so glad the Modern Auction process worked out well for you in selling your mum's property. The team was delighted with your comments. We strive to help in every way we can to make the whole process run as smoothly as possible.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleI sought the expert advice of Cubitt &West Leatherhead for the sale of my property. They have been incredibly professional, helpful and maintained excellent communication throughout the sale process. A particular thank you to Dan, Rhys and Yas for your excellent service.
Natasha · 18 August 2023
Agent replied · 13 June 2024
Dear Natasha
Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been and how helpful and communicative you've found them to be throughout your sale process.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleJo was brilliant throughout selling a shared ownership flat which aren’t always plain sailing, she took everything in her stride and delivered. Thank you Jo your efforts are greatly appreciated.
Jay8Miller · 15 December 2025
Agent replied · 14 January 2026
Hi Jay,
Thank you for sharing your feedback. It is great to hear that Jo supported you so effectively throughout the sale of a shared ownership flat. These sales can be more complex. and we are delighted she handled everything with such confidence and kept the process moving smoothly. Your appreciation will mean a lot to her.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleI have to commend all the staff at Cubitt & West Leatherhead for their tireless assistance and dedication to helping me complete the formalities for my flat sale. Special thanks should go to Jemma who despite my numerous changes of plans, …
Philip · 16 August 2025
Agent replied · 24 August 2025
Good afternoon Phil,
We're thrilled to hear about your positive experience with our team, especially … More
★★★★★ 5/5
GoogleThis was my first time speaking and dealing with an estate agent company. Nic was extremely helpful with the advice he gave. He was very understanding and he was honest throughout our conversations. I am constantly receiving updates from Nic whilst I look for my ideal property.PositiveResponsiveness, Quality, Professionalism
Mr · 24 August 2022
Agent replied · 13 June 2024
Dear Varma
Thank you for taking time to write about your positive experience with Nic at our Leatherhead office so far.
It was a great pleasure passing on your kind words, Nic was delighted to read your positive comments and will continue to support you through finding your ideal home.
Best regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleJo and the team at Cubitt & West have been great to work alongside. Although we've not been able to proceed with our current purchase at the present all through the process they've been supportive, informative and acted with integrity. We would recommend.
Rob · 16 July 2025
Agent replied · 16 April 2026
Hi Rob,
We are delighted to hear Jo and the team provided such amazing support. Thank … More
★★★★★ 5/5
GoogleCan highly recommend cubitt and West leatherhead. Andy and his team were brilliant and guided us through our first sale. Great communication regarding viewings and always had instant feedback. We were updated on what they were doing to market our property and received a great offer on our property within 7 weeks!PositiveProfessionalism
Ryan · 24 August 2021
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 1/5
Googlerepeatedly called by this team over the last 7 days, each time I state I am not David and ask them to remove my number from their directory. I then block the number and low and behold they call from a different number. so irritating when a number has clearly been transposed on their forms. find an estate agent that can call the right person is my suggestion
Dawn · 23 May 2024
Agent replied · 23 August 2024
Thank you kindly for your feedback.
Unfortunately, your telephone number was added to our records after a customer used it in an online enquiry, clearly in error. We are very sorry for the frustration this issue has caused and I am pleased to see that a senior member of our lettings staff contacted you at the time to offer his personal apologies.
We would like to reassure you that your number has now been removed and our staff instructed not to contact you. If there are any further issues, please contact customer.support@arunestates.co.uk .
Thank you.
Cubitt & West
★★★★★ 5/5
GoogleHaving failed to sell my mothers house with a different agent, Andy was very diligent and tenacious at driving viewings, with the honesty the property needed. This was an old and difficult property to sell, but the team at Cubitt's got the job done.PositiveResponsiveness, Professionalism
Sebastian · 14 June 2022
Agent replied · 13 June 2024
Dear Sebastian
Many thanks for taking the time to leave a review for Andy and his team in Leatherhead.
The team prides themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleThank you to the team at Cubitt and West for helping us with our first flat purchase. Would recommended for anyone looking to buy!
Abigail · 15 November 2025
Agent replied · 14 January 2026
Good afternoon,
We are overjoyed to help with your first flat purchase!
Thank you for recommending Cubitt and West. … More
★★★★★ 5/5
GoogleNic has been a pleasure to deal with. Thank you!
Vicky · 22 September 2024
Agent replied · 22 October 2024
Morning Vicky,
We're delighted to hear that Nic has been a pleasure to deal with. It's wonderful to know we made a positive impact on your experience.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleWe were extremely impressed with Andy, Emma, Mary and team at Cubitt & West. All aspects of our purchase were handled with the utmost of care, and with kindness, respect, responsiveness and professionalism. Strongly recommend, a flawless experience.PositiveResponsiveness, Quality, Professionalism, Value
John · 14 June 2022
Agent replied · 13 June 2024
Dear John
Many thanks for leaving such a complimentary review of our Leatherhead office. The team will be delighted to read that you found your experience to be flawless!
Wishing you all the best in your new home.
Kind regards
Becky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
GoogleNic has been an excellent help to me in my search for a property in Leatherhead. He understood my difficulties in moving from the North to the South and was helpful in any way he could be, Thankyou Nic.PositiveProfessionalism
Janet · 24 August 2022
Agent replied · 13 June 2024
Dear Janet
Thank you for your kind words about Nic in Leatherhead. I will be sure to pass your kind comments along.
Kind regards
Becky Jennings, Operations Director
★★★★★ 5/5
GoogleI would like to thank the team at cubitt&West at Leatherhead for their guidance,communication and proffessionalism for helping my move go as smooth as possible,we got there in the end!
A special thankyou to Nic who kept me sane from start to finish
Cobham · 19 March 2025
Agent replied · 18 May 2025
Good Morning,
Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that our team was able to provide you with the guidance and professionalism needed to make your move as smooth as possible. Nic will be delighted to know that his support was appreciated throughout your journey.
Kind regards,
Cubitt & West Leatherhead Estate Agents
★★★★★ 5/5
GoogleRecently purchased a property,
Jayde was incredibly professional, helpful and proactive making sure the purchase went through on time.
5 star service.
Daniel · 17 October 2023
Agent replied · 13 June 2024
Dear Daniel
Thank you for leaving a review! It's great to hear how incredibly professional, helpful and proactive our agent, Jayde, has been throughout your purchase.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleFantastic Estate Agency, as a first time buyer I wasn’t sure what to expect but the team were extremely helpful, responsive and supportive from offer to completion. Ensuring a smooth process.Would definitely recommend! Big thanks to Mark and Andy!
L · 14 June 2021
Agent replied · 13 June 2024
Many thanks for your recent 5 star review of our Leatherhead office.
We at Cubitt and West fully appreciate how daunting being a first time buyer can be, so it gives me great pleasure to hear that Mark and Andy made the whole experience a smooth one. Your recommendation of team in Leatherhead is also very much appreciated.
Kind regards
Becky Jennings
Operations Director
Cubitt & West
★★★★★ 4/5
GoogleIf I were to ever work with Cubitt & West again, it would be exclusively down to Nic H at the Leatherhead branch. He's so proactive and I never found myself chasing for updates; even my man-hating dog warmed to him during viewings, so you know he's a good'un! If you think you hate estate agents, you don't; you just haven't met Nic yet. Only 4/5 stars as the previous contact I spoke to (who I think I scared off) was nowhere near Nic's calibre.
Niki · 14 June 2022
Agent replied · 13 June 2024
Dear Niki
Many thanks for taking the time to leave your review.
I was so pleased to hear how happy you have been with the service you received from Nic at out Leatherhead office. He really is an asset to the company; he is incredibly hardworking and reading your review made his day. I am glad your dog is also happy with his proactive service!
Kind regards,
Becky Jennings
Operations Director, Cubitt & West
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