Trusted Agent profile · Surrey
★★★★★
1,344 reviews across 2 platforms
Station Avenue, Walton-on-Thames, Surrey, KT12 1NS
Crest Nicholson's office in Surrey, at Station Avenue, is rated 4.0 out of 5 across 1,344 reviews on two platforms, including 8 Google reviews rated 4.5.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
TrustpilotLewin Park
Good morning Hannah & Jamie, thank you for taking the time to share your feedback with us. We are happy to hear that you have had such a positive experience with Graham, Nikki and the team at Lewin Park. Thank you for choosing Crest Nicholson for your next move.
5/5
TrustpilotExcellent New Home
We love our new Crest Nicholson home. We have had a good experience with Crest during the purchase of our property and would recommend them to our family and friends.
5/5
TrustpilotBrilliant service from Katie & Anita at…
Brilliant service from Katie & Anita at the Nuneaton development. Made the experience very straightforward.
5/5
TrustpilotSales advisors up until now have been…
Sales advisors up until now have been excellent. Very responsive, helpful and great to deal with.
5/5
TrustpilotGeneva and Victoria are very nice and…
Geneva and Victoria are very nice and professional.We had excellent service from them.We are strongly recommended!
4/5
TrustpilotNeutral Experience
Neutral
Good morning Tsz Ying, thank you for taking the time to share your experience We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service.
5/5
TrustpilotBuild quality is very good- Brampton
Build quality is very good. Use of material; especially windows and doors, are better than other builders. Sales advisors are really helpful and they’ve done everything that we asked.
2/5
TrustpilotUnappealing houses
Unappealing houses.
Good afternoon Mev, thank you for taking the time to share your experience, we are sorry to hear this. We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service
5/5
TrustpilotLovely lady on the sale desk.
Rating only, no written review.
Good morning Zoe, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer service and are happy to hear that you have had such a positive experience.
1/5
TrustpilotMinus -5 Stars!!!
If you value good customer service don’t buy from Crest like so many others it’s just disappointment upon disappointment. Extremely poor
4/5
TrustpilotHighbrook View
Staff are responsive and efficient. Thanks a lot for Susan's clear explanation and help.
5/5
TrustpilotReally happy with the process so far…
Really happy with the process so far and cannot wait to move into my new home.
5/5
TrustpilotGreat experience with highly…
Great experience with highly professional, very supportive team
5/5
TrustpilotExcellent price and build quality
Excellent price and build quality Follow up customer service team is great. Would recommend to anyone but ideal for first time buyers due to affordability
5/5
TrustpilotJust reserved at Woodview Place…
Just reserved at Woodview Place Solihull, have £1000 refer a friend voucher which we both receive if you reserve.Message 07983541593 if you are interested.
5/5
TrustpilotExcellent quality build
Excellent quality build, high spec fit out, good sales care and process and after sale care from building site manager and team all really good!!
1/5
TrustpilotDisgraceful
Disgraceful. They prop up their NHBC ratings by giving incentives for good reviews. For the true story check with residents before buying.
5/5
TrustpilotLancaster Grange
I recently visited their Lancaster Grange development. I made to feel extremely welcome and was really impressed with the quality of the houses.
5/5
Trustpilot5 star houses
Terrific houses and the whole estate is beautiful. Customer service is excellent and staff really helpful. After care is brilliant- love my house
5/5
TrustpilotBuyers experience
An easy and pleasant experience
3/5
TrustpilotBetter than others
Goods and bads, our experience was better than for other Crest home buyers.. some build quality issues and slow custommer service feedback.
5/5
TrustpilotExcellent new home
Very straightforward purchase process, supported by all staff throughout, and finished with excellent qualify and value for money new home.
5/5
TrustpilotTop quality
I have bought many new houses and Crest are by far the most superior. Love my flat. Outstanding quality.
1/5
TrustpilotVery selfish company
Very selfish company. Still letting their staff work near a hospital during a global pandemic absolutely disgusting. Just greedy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Crest Nicholson's Surrey office has 1,344 reviews across two platforms: 8 on Google, 1,336 on Trustpilot (across the whole business).
Crest Nicholson Surrey is rated 4.0 out of 5 across all 1,344 reviews, and 4.5 out of 5 on Google from 8 reviews.
Crest Nicholson Surrey, Station Avenue, Walton-on-Thames, Surrey, KT12 1NS.
