Trusted Agent profile · Sutton
★★★★★
670 reviews across 2 platforms
67 Central Road, Worcester Park, Sutton, KT4 8EB
Barnard Marcus's office in Sutton, at 67 Central Road, is rated 3.0 out of 5 across 670 reviews on two platforms, including 169 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Barnard Marcus hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorgina at Lavender Hill
My son bought a flat in Nine Elms, the process was handled by Georgina Saunderson from the Lavender Hill branch of Barnard MarcusThe structural survey identified a few issues that needed to be sorted outThe situation was complicated as the vendor has emigrated to Australia and the property unoccupiedHowever Georgina walked us through the process with sensible solutionsIt has been a pleasure to deal with her
5/5
TrustpilotI STRONGLY RECOMMEND BARNARD MARCUS IN…
I STRONGLY RECOMMEND BARNARD MARCUS IN REDHILL. WHEN ALL HOPE WAS LOST GARETH KING DID ALL HE COULD IN FINDING ME A BUYER. HE IS EXTREMELY HELPFUL, FRIENDLY, PROFESSIONAL AND I AM SO HAPPY. I HAVENT COMPLETED YET BUT GARETH THANK YOU!
1/5
TrustpilotGood luck if you are a seller!
Wanted to see an auction flat. Emailed. No response. Chased - one response with few details. Emailed two more times, no response. Showed up on day of viewing and met with a disinterested and rude agent really looking to end the viewing. What a wonderful experience! Would never use them if I were selling. Good luck to you if you are!
1/5
TrustpilotScammers
Scammers, don't trust them, I've lost time and money when I was about to buy a flat. They recommended me their mortgage adviser Timea Bozhani which charged me 750 pounds upfront. Despite having an excellent score I didn't qualify for any mortgage. I will never again use this agency, and for sure I'm not paying anyone upfront.
5/5
TrustpilotThank you
Dear Oscar Rodrigue,I am here to say thank you for helping and supporting in selling and buying my new home. Your assistance was very professional and remarkable. Myself and my family are grateful to you personally and also to Barnard Marcus. I rate you 5 stars to your service and to Barnard Marcus.Thanks again,Rita.
5/5
GoogleFantastic service and amazing advice. I would recommend using Darren as your mortgage advisor.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAlready bad experiences during the…
Already bad experiences during the tenancy so we looked to move out, inventory checkout was poorly coordinated - we were told someone would call us on the day of checkout, nobody did, so we rang them up and they gave us the external inventory agents and they said they had no record of a appointment for our property. We are now 3 weeks post-leaving the property, and still no sight of the deposit.
5/5
TrustpilotThank you Priscilla Mohanarajah for…
Thank you Priscilla Mohanarajah for your excellent help with my mortgage. Very astute and always quick to reply. Thanks again!
1/5
TrustpilotUnprofessional and Misleading
I believe we were lied to and manipulated by Barnard Marcus in selling our property. They work for themselves, not you (even though you are paying them a commission). Our sale was riddled with issues and we were advised (repeatedly) of circumstances that were untrue. Please save yourself the headache and stress - find and use an alternative Real Estate firm.
1/5
TrustpilotBarnard Marcus Sutton
Having trouble with a simple check out report on my property at the sutton branch. Despite being told the inventory checklist was due to be completed last week I have had no further updates. All I want is regular updates but obviously too much to ask for. Will never rent a property through this agency again or buy and sell my property as I also has a horrible experience with that process.
5/5
GoogleMy experience with Barnard Marcus has been a journey. I have mainly been in touch with Georgia and she has been brilliant the whole way through and has kept me updated and helped me through the difficult moments. I honestly couldn't of asked for anyone better to help me.
5/5
GoogleFrom start to finish it was a very easy process and working with Charlie he made things very simple and transparent. I would highly recommend and ill have no problem using again in the future.
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
1/5
TrustpilotAvoid at all costs.
Avoid at all costs.The important thing for them is the sale, not that they are selling a property with added incentives and then no incentives exist, they go up in smoke.
5/5
TrustpilotBM have been superb from start to…
BM have been superb from start to finish, special thanks to Dom for being so helpful throughout the process
5/5
TrustpilotFantastic experience with Eva and Leon
Fantastic experience with Eva and Leon. We sold and bought through them. They were highly effective in a challenging market. Above all else, when the sale had been agreed, they worked so hard to get it over the line. Couldn’t recommend them highly enough.
5/5
TrustpilotFairholme Crescent, Hayes, Middlesex, UB4 8QS
My Cousin bought a house in Hayes, the process was handled by Juile and Hayes branch of Barnard Marcus.The structural survey identified a few issues that needed to be sorted out.The situation was complicated as the vendor was in the care home and the property unoccupied.However Juile walked us through the process with sensible solutionsIt has been a pleasure to deal with her.
1/5
TrustpilotCrap service
Despite not using them to sell a property they keep contacting my wife who has blocked the number. They don't know when to give up.
1/5
TrustpilotI used Barnard Marcus to find a tenant…
I used Barnard Marcus to find a tenant for my flat. After a number of years my tenant moved out and I needed to release the deposit (set up by Barnard Marcus) They demanded an up front payment of £2955.95) - more than the deposit. These people are dishonest do not use them
1/5
TrustpilotPlease dont use them !
Please dont use them ! I had an agent named Eddy at Sutton and was the worst, at a viewing, he speaks to a customer before me and takes 5 mins of my allotted time and wraps the appointment in 8 mins with no heads up as he had something to do for the weekend, with answering no questions and cannot show the garage !Very unprofessional and am sure who to avoid!
1/5
TrustpilotExtremely vexed by these people. Stay away if possible
Lost out on an ideal location because staff at the mitcham office failed to phone me back. I phoned them on Monday, Tuesday and Wednesday. Each time receiving a promise that I would get a call back except on Wednesday afternoon when I called back for the second time that day and was told that the house went under offer that day.
1/5
TrustpilotVery poor customer service
Very poor customer service, especially in Sutton branch in Surrey. Not easy to contact the staff on the phone and very slow in responding. Lots of errors in calculations.
1/5
TrustpilotTerrible management and communication…
Terrible management and communication by the manager at the feltham branch they dont respond to any emails or phone calls. As a landlord i accept to be paid monthly and checks on the property however this was not the case I would not recommend them to manage any property and unfortunately I now had to change agencies.
5/5
GoogleGreat experience with Barnard Marcus Excellent communication, advice and team work! Thank you
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
TrustpilotBarnard Marcus/ Priscilla Mohanarajah
I had the best experience with Priscilla Mohanarajah from Barnard Marcus, she was amazing through out the stressful process of finding the right mortgage, what i really appreciate in Priscilla performance is she understood the pressure and fears a buyer can feel during the process , she was assuring, patient and very helpful. Also I admire her follow up even after she done her part.
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Tell us what you need and we'll put you in touch. Barnard Marcus hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
