Trusted Agent profile · Surrey
★★★★★
845 reviews across 2 platforms
2-3 The Exchange Purley Road, Purley, Surrey, CR8 2HA
Bairstow Eves's office in Surrey, at 2-3 The Exchange Purley Road, is rated 3.3 out of 5 across 845 reviews on two platforms, including 238 Google reviews rated 4.7.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleIt was a pleasure dealing with Luke&Sophie. They are providing professional and high standard service. All our issues were resolved quickly and smooth. Thank you!
Wonderful to read that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
5/5
GoogleWould recommend. Friendly bunch of people and have a good feel for how to market and sell a property. Readily available and on the ball. Worked for me! Ian
Thank you Ian for your wonderful 5* review and recommendation of our friendly and experenced team at Bairstow Eves in Purley. Kind regards, Scott.
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
5/5
GoogleVery positive experience. Sophie Pearson, Property Consultant, was very professional. Her pleasant, helpful and confident demeanor reassured my daughter who is purchasing her first property.
Thank you Patrick for taking the time to leave us with your fantastic 5 star review of Bairstow Eves in Purley. It is great to hear that Sophie was professional, pleasant and helpful and reassured your daughter throughout the process. Best wishes, Emma.
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
5/5
GoogleGreat local company! Ivo helped us with the rental on a new property for us. Great customer service. Definately recommend
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleI recommend this office. Ivo and Julie are really helpful and professional!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great 5* review and recommendation.
5/5
GoogleWe really appreciated the efforts the Bairstow Eves Purley team made to keep us informed and chase up progress throughout our purchase
Hi Ali, thanks for your 5 star review. I'm so glad the team at Bairstow Eves provided a professional service throughout the purchase of your new property. Best Wishes, Tracey.
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
5/5
GoogleSmooth and professional from start to end ( filling tenancy)PositiveProfessionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Surrey office has 845 reviews across two platforms: 238 on Google, 607 on Trustpilot (across the whole business).
Bairstow Eves Surrey is rated 3.3 out of 5 across all 845 reviews, and 4.7 out of 5 on Google from 238 reviews.
Bairstow Eves Surrey, 2-3 The Exchange Purley Road, Purley, Surrey, CR8 2HA.
