5/5
GoogleExcellent service from start to finish from Carmen Vigneron who was exceptional throughout the process. Very highly recommended.
Agent replied
Thank you for the great feedback and 5 Stars Jonah!
Trusted Agent profile · Surrey Quays
Verified
Madley Property Services Surrey Quays reviews
★★★★★
324 reviews across 3 platforms
2 Plough Way, Surrey Quays, SE16 2EU
Madley Property Services's office in Surrey Quays, at 2 Plough Way, is rated 4.6 out of 5 across 324 reviews on three platforms, including 314 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
About Madley Property Services Surrey Quays
Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.
Awards
The Trusted Agent 2026 results for Madley Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Surrey Quays office, from every platform, shown as written. First names only.
Google5/5
GoogleNatalie was very helpful during the property search process.
5/5
GoogleVery pleased with clear communication from Tonte - he has always been very responsive to date and has helped to resolve issues speedily. Many thanks indeed.
Agent replied
Thank you for your review! We are pleased you were happy with the service. The Madley team.
4/5
GoogleI had a great experience with Natalie Ewes - extremely helpful throughout the process!
Agent replied · 7 June 2024
Thank you Nakisha!
5/5
GoogleAmazing support from Rojda . She was very helpful from the first time we met, explained everything and thanks to her everything was smooth and easy.
Agent replied
Thank you for the great feedback Gabor, we are glad your move went smoothly with us.
5/5
GoogleExcellent professional service from Madley Property. Carmen Vigneron . Highly recommended.
Agent replied
Thank you for the positive feedback Bledjan
5/5
GoogleExcellent and prompt service, exactly what was needed from an estate agent! Was very impressed with Natalie, so hard working and gives great advice!
Agent replied
Thank you so much for the 5 star review Andrey! We are very happy to hear you are pleased with the service and the advice you received.
5/5
GoogleHad amazing experience dealing with Natalie. Awesome focus on costumer satisfaction and great communication skills at all times!
Agent replied · 26 May 2024
Thank you for the great review Tony! We always strive to make communication easy and upfront.
5/5
GoogleExcellent renting experience with Madley Property and their agent Natalie Ewans - very efficient, helpful and friendly throughout the entire process.
Agent replied
Thank you for the great review Kerstin!
4/5
GoogleAgents very responsive and professional throughout the entire vetting process.
Agent replied
Thank you for the great review!
5/5
GoogleHIGHLY RECOMMEND HOUSEMAN Raphael and Emma are really great to deal with and …
Agent replied · 17 July 2026
Thank you for the feedback you are a pleasure to work with.
5/5
GoogleCarmen it's just great ! Professional attitude and great service !
Agent replied
Thanks Ana! Great to hear!
5/5
GoogleI received fantadtic service from the medley property! I was handled by Natalie who was very kind and helpful.
Agent replied
Thank you so much for the 5 star review Haya! We are really pleased to hear you are happy with the service you received from Natalie and the team!
5/5
GoogleNatalie from Madley Property helped us promptly to find and proceed with the flat that we wanted. Thank you!
Agent replied · 25 April 2024
Thank you for your review! We are pleased you were happy with the service you received! The Madley team
5/5
GoogleNatalie Ewans led us through the letting process like a pro. Great communication throughout. Made it easy for us.
Agent replied
Thank you Rob! We are glad the communication made the process easier for you.
5/5
GoogleVery nice services -great experience with Carmen!
Agent replied · 7 April 2023
Great to hear, thank you!
5/5
GoogleNatalie from Madley Property helped us promptly to find and proceed with the flat that we wanted. Thank you!
Agent replied
Thank you for your review! We are pleased you were happy with the service you received! The Madley team
1/5
GoogleHolding deposit without reason for over a month and not responsive.
Agent replied · 10 June 2024
Thank you for the review Julia, we are sorry that you only felt able to give us 1 star. We always aim to release tenant’s deposits as quickly as possible and we avoid unnecessary, lengthy negotiations wherever possible for all concerned. … More
5/5
GoogleNatalie helped us a lot to rent our new flat and sorted all of our doubts.
Agent replied
Thank you so much for the 5 star review Bruno!
5/5
GoogleAmazing service from Natalie. It was quick, responsive and very nice! Five stars all around.
Agent replied
Thank you for the great feedback Amanda!
5/5
GoogleReceived great service and information from agent Rodja Kilic. A joy to have met here.
Agent replied
Thank you for the great feedback Aton!
5/5
GoogleExcellent service received from Lloyd for my purchase. I would recommend and also use Madley again.
Agent replied
Thank you Keith, we are very pleased you were happy with the service you have received!
1/5
GoogleThe old Tesco self checkouts are more competent and worked faster than the employees at Madley. The best thing you will ever do is not rent through these people. …
5/5
GoogleVery happy with the service. Everything smooth and simple. Couldn’t ask for more!
Agent replied · 19 March 2026
Thank you for the excellent feedback Sarah! Team Madley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Madley Property Services Surrey Quays
Has Madley Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Madley Property Services, Surrey Quays won Gold.
