Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBoth my husband & I found Allan, the lettings manager to be extremely helpful and full of knowledge. Unfortunately they did not have a property suitable for me but Allan had no problems with discussing my requirements & provide some tips to help find what I am looking for.
We highly recommend Allan, he is a credit to your company.
Allyson · 25 October 2019
★★★★★ 5/5
GoogleDexter was efficient and professional at our house viewing. Thanks so much!
Colin · 24 October 2022
Agent replied · 23 October 2024
Thank you for leaving us this great review Colin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleAlfie Roach was friendly and professional in his dealings with me
Chris · 24 October 2022
Agent replied · 23 October 2024
Thank you for leaving us this great review Chris, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
Sylvester · 21 November 2025
★★★★★ 5/5
GoogleI am thrilled to provide a glowing 5-star review for Mateo Cave for his exceptional service during our home viewing .
His exceptional service, attention to detail, and commitment to ensuring a smooth and friendly make him a true asset to the company.
Oznr · 24 October 2023
Agent replied · 23 October 2024
Thank you Oznr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAlfie Roach provided excellent service while liasing in a professional manner. He is well informed and knowledge of the property while showing us around. Unfortunatley at this time the property did not fully suit our needs. Wish you all the best.
Amarjit · 24 October 2023
Agent replied · 23 October 2024
Thank you for leaving us this great review Amarjit, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleDexter at Chancellor’s is simply amazing. He helped us showing the right properties for us and also guided us with impartial and honest views. He is an asset to the company and we really appreciate his customer service provided to us!!!
Nidhi · 24 October 2023
Agent replied · 23 October 2024
Hi nidhi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleAlfie Roach Sales Negotiator and Danni Sheppherd Manager did really professional friendly and efficient job assisting my purchase, strongly recommend them and their branch. Thank you so much for your kindness and friendly extra helpful and understanding approach. Simple the best!
Daniel · 24 October 2023
Agent replied · 23 October 2024
Hi Daniel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
Mrs · 21 October 2025
★★★★★ 5/5
GoogleDanielle, is very proactive with staying in touch and keeping me updated with the market. Therefore I am more than likely to utilise Chancellors as a service when the time is right.
Simon · 26 February 2024
Agent replied · 23 October 2024
Thank you for leaving us this great review Simon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleTerry Barrett was very professional and was all ways
available to speak too
He would call me back the same day and put in 100 percent in to resolving issues
I would recommend he to any person wanting to sell a house or flat
Henry · 24 October 2020
★★★★★ 5/5
GoogleAmy Griffin the agent has been very efficient, professional, and friendly while assisting me with the renting of my property process. Amy has kept me updated on each step of this procedure.
Thank you
Toni · 24 October 2023
Agent replied · 23 October 2024
Thank you for leaving us this great review Toni we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleExcellent communication & a very efficient team to work with, especially in a challenging environment.
Very happy with Chancellors
Mike · 25 July 2024
Agent replied · 23 October 2024
Thank you for this great review!
★★★★★ 5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
Mr · 22 May 2025
★★★★★ 5/5
GoogleThanks Terry and team . great service and top job in helping me sell and find a new home. What id normally a stressful process was made easy .
Big , Big thank you .
All the best ,
mark
Mark · 24 October 2020
★★★★★ 5/5
GoogleDexter at Camberley branch was exceptionally helpful and acted so fast in order to make sure that Idon’t lose the property I wanted.
It’s been a very pleasant experience 😄
Nalan · 24 October 2023
Agent replied · 23 October 2024
Thank you for leaving us this great review Nalan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
TrustpilotYou will end up doing chancellors…
You will end up doing chancellors property management job yourself.
Timothy · 21 October 2025
★★★★★ 1/5
TrustpilotLandlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
H · 22 November 2025
★★★★★ 1/5
GoogleHaving now sold through a different agent, the difference between them was palpable. Severe lack of communication and professionalism. Will not be recommending them
Ann · 24 October 2023
Agent replied · 23 October 2024
Hello Ann, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 1/5
GoogleI don't normally do reviews but I do feel let down by Chancellors. We decided to terminate the contract we had signed within the 14 day cooling off period as we were not quite ready to go on the market and was forced to pay £216 of costs. When signing the contract we were told there was a 14 day cooling off period so I was happy to sign the contract there and then. We realised afterwards that the valuation we had been given was probably unrealistic and too high (we probably got excited by this which is why we were keen to sign) and felt it was not dealt with very well. It felt like the valuation was based on what we wanted to hear not what was realistic in order to sell the property within a few months. After 7 days we were told if we did not pay they would get the debt collectors involved! It is frustrating as we probably would have gone with them when we were ready but instead very upset by how we felt we had been treated.
Louise · 24 October 2020
★★★★★ 5/5
GoogleVery cooperative friendly and fast service.... and understand the customer wish and try to do best service during the process.... I m happy...
Anand · 24 October 2023
Agent replied · 23 October 2024
Thank you for leaving us this great review Anand, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
Googlewe visited the place with Dexter, Highly professional and comprehensive interacting with him, Hopefully our work coordination progress with them.
Kazim · 24 October 2023
Agent replied · 23 October 2024
Thank you Kazim for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
Moises · 21 July 2025
★★★★★ 5/5
GoogleAlfie Roach from Chancellors Camberley branch helped my family purchase our new house. He is instrumental, customer-centric, and easy to work with. I like this young professional.
Wong · 24 October 2022
Agent replied · 23 October 2024
Hi Wong, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.