Every review we hold for the SURBITON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe spoke with a number of agents around the valuation of our property, i was immediately impressed with Nick's (partner at Seymours) experience of selling similar property and professional approach and on that basis we engaged Seymours to sell our house.
We then worked closely with Sam (Sales Manager) who arranged everything for us from start to finish and kept us updated regularly.
Sam was very proactive and had the foresight to get in front of a few potential issues before they arose and guided us through the sale.
I have absolutely no hesitation in recommending the services of Seymours, they have been flawless in their execution and highly recommended.
A huge thank you to the team!
Justen · 3 September 2022
Agent replied · 31 May 2023
What a great review! Moving house can be very stressful and we see our role as being essential to alleviate as much stress as possible. We're glad you appreciated that.
★★★★★ 5/5
GoogleThank you Sam, Nick and Chris for helping us with the sale of our house. We contacted them on a whim and realised how popular they were in the area after speaking to friends - "most down to earth agency out there" we were told and its true. Not your typical high street agent. They're lovely people to work with and made the whole process of house selling very easy. Would recommend to anyone selling or buying in the area.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 25 August 2022
Agent replied · 6 June 2023
Wow, what a thoughtful review Emily - thank you so very much.
★★★★★ 5/5
GoogleI used Seymours for the sale of my mothers house. Jenny was marvellous. I was kept informed of the sale progress and they provided a professional, efficient and friendly service. Highly recommended
Andrew · 12 March 2026
★★★★★ 5/5
GoogleI have recently viewed and offered on a house with Seymours Estate Agents, Surbiton. I was extremely impressed by Kian. He was extremely friendly, welcoming and professional. Nothing was too much trouble and he kept us regularly updated with progress. His honest styling is extremely refreshing and was very much appreciated as it meant that at all times, we knew where we stood. I would thoroughly recommend Kian and Seymours, they've made for a pleasant and stress free start to our purchase - Thank you.
Samantha · 5 July 2022
Agent replied · 31 May 2023
Thanks Samantha. Kian is a regular feature in in positive feedback so its great to read your comments adding to her compliments. Thanks for taking the the time to review us.
★★★★★ 5/5
GoogleI can count the number of reviews I've written in my life on one hand...
My husband and I had the pleasure of being looked after by the wonderful team at Seymours when we sold our property in Surbiton last year. From the initial point of contact through to the day of completion we were throughly impressed, in fact they far surpassed our expectations. Nick, one of the partners was our initial point of contact, he understood our priority was make a quick sale and to keep the number of viewings to a minimum, we accepted an offer of the full asking price after just 2 afternoons of viewings! He was charming, professional and instilled confidence in us from the off. Once we accepted the offer we were looked after by Sam who dealt with all our needs, and kept everything moving in the right direction!
We wouldn't hesitate to recommend Seymours, in fact we would highly recommend them.
Nick & John and the team they've put together are all extremely professional and a pleasure to deal with. As we all know selling a house can be a highly stressful experience, however with these guys taking care of everything the process was almost an enjoyable one!!!
Thank you Seymours!
Rebecca · 6 June 2022
Agent replied · 31 May 2023
Hello Rebecca,
I get to see most of the google reviews across all of our 19 offices but your review has to be one of the most endearing of them all. Seymours has been in business for almost 30 years and in that time we've learnt that it's not just about selling or renting homes, its also about a pleasurable customer journey. Thank you so much for using us and for taking the time for such a delightful review.
Keep well.
★★★★★ 5/5
GoogleSeymour’s Surbiton handled the sale of our property and the purchase of our new home. We could not be more impressed with the level of service and professionalism provided. From the initial consultation to the final completion, John went above and beyond to ensure everything ran smoothly. His expertise in the market was evident, and he provided invaluable advice at every stage of the process.
Sarah · 11 April 2025
★★★★★ 5/5
GoogleSeymours did a fantastic job at helping us buy our home in Surbiton. Sam made the whole process extremely easy for us, from putting in an offer to completion, and really went above and beyond to help us secure the property, which was amazing, particularly during what was a very stressful time! We must have viewed 40-50 houses before we found the right one and can honestly say Seymours were by far the most helpful, professional and friendliest estate agents we dealt with. Thanks
Nick · 31 May 2022
Agent replied · 31 May 2023
Thanks for using us Nick and thanks for the review, its been our pleasure to help. Enjoy the new home and enjoy making it your own.
★★★★★ 5/5
GoogleHad a great experience with Seymours when buying my flat earlier this year. Thanks to Sam and Jenny. Everyone was friendly, knowledgeable, helpful and not pushy or too commercial.
Rupa · 26 February 2026
★★★★★ 5/5
GoogleWhat a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process.We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!
Peter · 3 October 2022
Agent replied · 31 May 2023
Hi Peter, we pride ourselves in making the process as smooth as possible and are glad Jenny made your transaction easy.
★★★★★ 5/5
GoogleJust want to say a big thank-you to Jenny, John and Nick for all their hard work on the sale of my elderly parents’ Chessington home.
They arranged viewing days to minimise the disruption for my mother who is disabled and that worked brilliantly for my parents.
And Jenny kept us updated with progress each week. She was extremely helpful and always came back speedily with answers to any questions we had and kept the sale of my parents’ house on track as well as keeping us and my parents’ solicitor in the loop.
They really helped reduce the stress to my parents of leaving the home they have been living in for the past 58 years.
Heartfelt thanks.
JanePositiveResponsiveness, Quality, Professionalism, Value
CornerHOUSE · 25 August 2021
Agent replied · 24 August 2024
Thanks Jane, really pleased its all gone so well. Thanks for the review.
★★★★★ 5/5
GoogleI was recommended to use Seymour's in Surbiton and now I know why. From the moment I was introduced to John on the market appraisal I knew they were the right agents. Sharp understanding and professional. We were found a buyer after two days of marketing.
Sam was my main point of contact and he always remained calm and professiinal even though there were lots of hurdles during covid19!
Thank you guys you made it happen during the global pandemic!!!
I can't recommend these guys enough!!PositiveResponsiveness, Professionalism
Rachelle · 25 August 2021
Agent replied · 6 June 2023
Rachelle, thank you so much for taking the time to write this review, we really do appreciate it and Happy Completion Day! Your home was lovely and I wasn’t surprised at how quickly we found you a buyer, Sam worked his usual magic and kept things moving, calmly and professionally, until completion! We hope the move goes well and you settle down nicely in your new home, and thank you for choosing Seymours Surbiton! If there is anything else we can do for you in the future, please do not hesitate to get in touch. Kind Regards, John Flynn, Partner
★★★★★ 5/5
GoogleWe cannot recommend Seymours highly enough. Sam in particular is exceptional - highly responsive, caring and dedicated. He has supported us through two potential purchases over the past year (the first sadly fell through due to COVID related job loss on the owners side so through no fault of Seymours) and it has always been a pleasure to communicate with Sam. We found a new property through Seymours and Sam collaborated with all parties (mortgage broker, developer, builders and both sets of solicitors) to ensure everything went smoothly for us. We finally have the keys to our new home and couldn't be happier. Thank you Sam and team!PositiveResponsiveness, Quality, Professionalism
Mrs · 25 August 2021
Agent replied · 6 June 2023
Hello Mrs Shaw,
What a great review, We'll ensure that Sam and all the team in Surbiton are aware of your sentiments. Enjoy the new house & enjoy making it your home.
★★★★★ 5/5
GoogleWe bought our new house through Seymours in the middle of the pandemic. The brochure and website info was informative , they turned up to our viewings promptly, dealt with any questions we had quickly and negotiated a price between us and our vendor in a fair and professional manner until everyone was happy. It went so smoothly.
The real work (and value) started afterwards! Jenny of Seymours helped take charge of an extremely difficult and long chain we were caught up in which was mainly slowed down by our buyer and our buyers-buyer right up to the last minute, and also being pressurised by the then March 2021 stamp duty deadline. (We exchanged on Thursday and moved on the Friday - that's how tight it got). Honestly, I will never query an estate agents commission ever again! It was a bargain is exchange for the work performed. Between Jenny and my own estate agent they formed a tag team of part personal therapist, part dealer doer, working up and down the chain to keep everyone updated daily and more importantly, kept everything moving. I'd consider myself a fairly resilient type, this is certainly not my first house purchase but I had a lot of private moments where I just wanted to call it quits and walk away. Thankfully, Jenny just kept it going and I am now happily sitting in my dream home with everything our family was looking for. in a home Thank you so much Jenny.PositiveResponsiveness, Quality, Professionalism, Value
Jo · 25 August 2021
Agent replied · 6 June 2023
Wow Jo, what a lovely review, thanks so much for taking the time and the 5*. Enjoy your new home.
★★★★★ 5/5
GoogleWe worked with Sam Brown at Seymours to purchase a house in Surbiton. From the first time we spoke until we moved into our house, Sam was extremely personable, professional and responsive. Sam worked really hard to try and push the process through quickly for us, keeping on top of the other agents and solicitors. Without Sam we wouldn't have been able to complete when we did, and I'm sure we'd probably still be trying to get the purchase through now! Wouldn't hesitate to use Sam again (hopefully not any time soon!) and would highly recommend him and Seymours to anyone looking to buy or sell in the area.PositiveResponsiveness, Quality, Professionalism
Tracy · 25 August 2021
Agent replied · 31 May 2023
Hi Tracy,
Thanks for the 5* and the recommendation. Enjoy your new home.
★★★★★ 5/5
GoogleSeymours of Surbiton managed the Selling of our property. Dealt with Sam Brown from start to finish and received a great service. There was a delay in exchanging the contracts but he always kept us up to date with what was happening and was always very quick to reply to my emails or return my calls (even outside of business hours). Selling a property during these challenging times is stressful but Sam was always empathetic and helped whenever he could. Sam and his colleagues are very co-operative and friendly. Highly recommend and definitely use their services in future.PositiveResponsiveness, Quality, Professionalism, Value
Anil · 25 August 2021
Agent replied · 31 May 2023
Hay Anil,
What a great review! We love being recommended and to know that you would definitely use us again is wonderful to hear. Warmest regards from all at the Surbiton office.
★★★★★ 5/5
GoogleSeymours of Surbiton comes highly recommended. Sam and Nick provided an excellent service for us during the sales process. Pricing was competitive and there was lots of interest in our house from the start, so the marketing was spot on. There was a smooth handover to Jenny in the after-sales who took care of the contracts side. She chased up solicitors and our buyer and kept us up-to-date with the latest developments. We found the whole process pretty smooth and completed without many issues; any that cropped up were small and dealt with quickly. The team at Seymours are very professional and provided us with a great service. A special thanks to Sam, Nick and Jenny for their advice and guidance throughout our home move.PositiveResponsiveness, Quality, Professionalism, Value
Gavin · 25 August 2021
Agent replied · 31 May 2023
Wow! What a review, thanks so much Gavin for taking the time. We've shared your lovely comments with the guys and girls at Surbiton.
★★★★★ 5/5
GoogleJust want to say a big thank-you to Jenny, John and Nick for all their hard work on the sale of my elderly parents’ Chessington home.
They arranged viewing days to minimise the disruption for my mother who is disabled and that worked brilliantly for my parents.
And Jenny kept us updated with progress each week. She was extremely helpful and always came back speedily with answers to any questions we had and kept the sale of my parents’ house on track as well as keeping us and my parents’ solicitor in the loop.
They really helped reduce the stress to my parents of leaving the home they have been living in for the past 58 years.
Heartfelt thanks.
Jane
Jane · 6 June 2021
Agent replied · 6 June 2023
Thanks Jane, really pleased its all gone so well. Thanks for the review.
★★★★★ 5/5
GoogleSeymours of Surbiton managed the purchase of our house. We dealt with Sam Brown and from start to finish, we received a great service. There was a delay in exchanging the contracts but he always kept us up to date with what was happening and was always very quick to reply to my emails or return my calls (even outside of business hours). Purchasing a property is stressful but Sam was always empathetic and helped whenever he could. Another thing that I liked was that I wasn't bombarded with calls/emails/etc when new properties came onto the market unlike other estate agents. When we go onto sell our house, I wouldn't hesitate in using Seymours in future.
Angie · 6 June 2021
Agent replied · 6 June 2023
Hello Angie,
That's great to hear and Sam is over the moon to have been rated 5*. We are always here to help and we look forward to assisting you again sometime in the future. Enjoy your new home and we hope it gives you a place to build many happy memories.
★★★★★ 5/5
GoogleSeymours of Surbiton was awesome in handling the purchase of our house.We are first time buyers, they helped us organizing the viewings, the contract and all other bits over the whole time of the purchase. They were very helpful and responsive at all times.
Sam was exceptional; he helped us during the whole process, always kept us up to date without delays. He was extremely professional and he answered all of our emails in matters of hours, if not minutes.
We recommend the whole sales offices from Surbiton, especially Sam.
Krisztina · 31 May 2021
Agent replied · 31 May 2023
Thanks for the review Krisztina. Entering the housing market for the first time can be a very daunting experience although it doesn't have to be if it's done well. We'll pass on your comments to Sam, and enjoy making your house your home.
★★★★★ 5/5
GoogleSeymours were brilliant in handling the sale of my house and I can't thank John and his team enough. Special praise to Sam who was professional, efficient and always on hand to answer any queries or concerns I had in a knowledgable and friendly way, and also to Jenny who showed the same high level of customer care and was excellent in seeing the sale through to completion. I wouldn't hesitate in recommending them to others and I am so pleased I made the right choice in choosing Seymours to sell my house.
E · 31 May 2021
Agent replied · 31 May 2023
Hi EG,
Thanks for the 5* review and wow what a comment " I wouldn't hesitate in recommending them to others". We can't thank you enough for taking the time to provide the Seymours Surbiton team such a great review and we look forward to helping you or any of your friends, family & neighbours that you've recommended in the future.
★★★★★ 5/5
GoogleWe bought a house that Seymours had on the market, they facilitated several viewings without fuss, and didnt interfere with our own priorities when looking round the property. This is all great; however, the real driver behind the 5* review is their role in 'sales progression', and getting the purchase over the line. Jenny was an absolute star, in not straightforward circumstances, and was key to this move actually happening. Her role is greatly appreciated and her friendly and collaborative nature should be highly commended! Thanks for all your work!
Ian · 31 May 2021
Agent replied · 31 May 2023
Hi Ian. We have learnt through years of experience that buying a house is only part of the process, actually moving in is just as difficult. So pleased to hear that all has gone well. Thanks for the review and we've passed you comments to to Jenny.
★★★★★ 5/5
GoogleMyself and my partner could not recommend a better estate agent to use the process as everyone knows can be extremely testing however the surbiton team made us feel welcome and calm through out and what could have been an extremely stressful period was made all the more easier big thanks to Sam, Chris and kian and the rest of the surbiton team keep up the great work!!
Andy · 7 January 2023
Agent replied · 6 June 2023
Hi Andy, your feedback is amazing, thank you so much. We will keep working hard to make sure we continue to deliver this level of service.
★★★★★ 5/5
GoogleHaving dealt with most agents in the Surbiton area, I'm happy to say that Alex Bannister is the best that I've had the pleasure of dealing with. Always helpful, honest and genuinely cared - I felt like a person, not a number or a sales target. Would strongly recommend getting in touch with her for your next rental need
Damon · 26 March 2025
★★★★★ 5/5
GoogleFirst time buying a property and everyone had warned me that dealing with estate agents tend to be one of the difficult parts of the home-buying process. The team at Seymours have been great from start to finish, been professional and actively pleasant to deal with. Shoutout to Sam, John and Jenny for their help in the process!
Oliver · 26 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.