Trusted Agent profile · Surbiton

Hawes & Co Surbiton reviews

★★★★★ Excellent

341 reviews across 1 platform

67 Victoria Road, Surbiton, KT6 4NR

Part of Hawes & Co, see every office.

Hawes & Co's office in Surbiton, at 67 Victoria Road, is rated 4.9 out of 5 across 341 reviews on 1 platform, including 341 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Hawes & Co won in 2026.

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4.9 / 5

341

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

As buyers, we have had a great experience with Liana and Richard at Hawes & Co. They have been friendly, responsive and have helped manage the process with the seller with good communication and transparency

Sam · 6 February 2023

Agent replied · 6 February 2024

Dear Sam, thank you for the excellent review! Congratulations on your new home! We are so pleased you had such a brilliant experience with Richard and Liana at the Surbiton branch! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Google

Good team work, great communication with parties involved and calm in the midst of storm.

Kayhan · 14 August 2025

5/5

Google

I can’t thank Joe enough for all his help, being a first time renter I was unsure for how it all worked but joe was fatastic informed me of every step..we absolutely love our new home...THANK YOU JOE!!!

Ella · 7 February 2019

5/5

Google

I had a really good experience with Hawes & Co. They were very professional and proactive in the marketing and sale of my Surbiton flat. The whole process was very smooth. Would definitely recommend.

Shona · 6 February 2023

Agent replied · 6 February 2024

Dear Shona, thank you for the lovely five star review and recommendation. Congratulations on the sale of your flat! Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Google

I have been very impressed with the professionalism and integrity of the team at Hawes in Surbiton. Particularly Liana who has always been very helpful and straight. I would not hesitate in recommending them.

Philippa · 7 February 2020

5/5

Google

I have dealt with both the Letting & Sales teams at Hawes, Surbiton, and have found them to be outstanding in every way. They are professional, efficient, polite, friendly and most obliging, with nothing being too much trouble for them. Even during the recent Covid-19 Lockdown, when many of the staff were either furloughed or working from home, I was kept fully informed of the situation regarding a property sale and they managed to complete a tricky sale in the most difficult of circumstances. My tenants also have nothing but praise for them, saying how considerate and good they are as agents, always responding to requests promptly. This company is a real gem. Thank you Hawes & Co. you are one of the best.PositiveProfessionalism

Clare · 25 August 2020

5/5

Google

I rented my first flat in UK with Hawes&Co Lettings and my experience with them was very nice and smooth and I will like to thanks to Joe Stevens for his impeccable service.

Cosmina · 7 February 2020

5/5

Google

Michael Gibson is an outstanding agent. Efficient, reasonable, friendly and professional. It was a delight to work with him in providing our respective clients' their desired result. Michael went above and beyond to assist. .

A · 7 February 2019

5/5

Google

Dovydas Valaitis gave me a friendly and speedy service with a Professional flair. I recommend him highly to anyone that is searching for a new home or a property to rent. Hawes & Co Estate Agents in Surbiton has left me with a lasting impression!PositiveResponsiveness, Quality, Professionalism

Sonia · 25 August 2020

Agent replied · 6 February 2024

Thanks Sonia, that's great to hear! Best wishes, Max Chapman. Hawes & Co.

5/5

Google

May this message offer a very special thanks to Michael Gibson from Hawes and Co, based in Surbiton. He is a gentleman and scholar and over several months has been enormously helpful.

Tom · 7 February 2020

5/5

Google

The team at Hawes and Co have offered unparalleled service, going above and beyond that we would have expected from an estate agent. Their advice and guidance throughout the sales process has been both commercial and based in sound common sense. Michael's advice and pragmatic problem solving helped us over the final hurdle which looked increasingly uncertain. I am generally not one for writing reviews but in this case felt it was the very least I do to recommend their services without hesitation.

Jenny · 7 February 2020

5/5

Google

We have recently sold our property with Hawes & Co, and if we had to do it again I would not hesitate to get in touch. Greg, Liana, Michael and Toby are some of the most friendly and professional people I have come across. Having dealt with a few of the Surbiton estate agents in the past, these are are the best in the area in my opinion. They deal with things as a team, are super friendly and respond to matters promptly. Thanks to everyone at Hawes and Co surbiton!

Dulani · 7 February 2020

5/5

Google

Richard oversaw the sale of my home personally, from providing insightful information on the valuation, honest feedback from viewings, we went under offer in three weeks and exhcnaged in two months, Richard remained in constant contact to the entire time. Cannot recommend the Hawes team enough

Kristian · 27 March 2024

5/5

Google

Really good lettings agency with professional staff always happy to help. As soon as we moved to our new house Charlie helped us getting every little thing that needed to be fixed sorted. Always available to reply to all our queries and find solutions to any problem.

Monica · 7 February 2020

Agent replied · 6 February 2024

Dear Monica, we are so pleased to hear you have and such a positive experience and we are continuing to be on hand with anything you need.

5/5

Google

Purchased a house through Hawes & Co - they were very informative and responsive the whole way through, and answered all of our questions promptly. A really positive experience!

Alice · 6 February 2023

Agent replied · 6 February 2024

Dear Alice, thank you for the lovely five star review. We're glad you had such an excellent experience with the Surbiton branch. Best Wishes, Lydia Pickard (Hawes & Co)

5/5

Google

Started my house hunt, Michael from Howes & Co is a great guy and really helpful to provide me all required informations that I wanted to know to start this process. Keep it up guys :) :)

Palash · 6 February 2022

Agent replied · 6 February 2024

Thanks for the great review! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

It is still early days into looking for my husband and I, but we have found Michael Gibson (and Hawes & Co) to be very helpful thus far. I have especially appreciated Michael's willingness to answer any questions we have had thus far in the process, even sending through links and additional information to help our considerations. Michael has also proved to have a deep knowledge of the area; sighting small but helpful details like bus routes and travel times to key locations from the property. Given this, we are excited to continue working with Michael going forward!

Candice · 7 February 2019

5/5

Google

I can not praise Hawes & co enough, especially mr Michael Gibson who took my property on, initially a simply straight forward sale, no chains etc.. but he went the extra mile on every occasion with each and every unexpected turn of events, anyone of which would have each been capable of terminating the process. I was overcome with the stresses they presented but he kept me focused n assurances that nothing was impossible. He was right. His help was invaluable under the hurdles presented to us one what proved insurmountable to many. Me especially included, as I had spent years in the same business, both locally n in the West end of London. Never, throughout my whole career have I met such a property consultant so willing and able to make it happen contributing many out of hours time n energy on my behalf.

Nigel · 7 February 2019

5/5

Google

I have recently moved to a property managed by Hawes and couldn't ask for a better service. Joe, the Lettings agent who showed me the property and arranged all paperwork was extremely helpful and professional. Moving in made stress-free and straight forward. Recently, I spotted a leak in my bathroom, and while I was getting ready to spend the night at a hotel ( couldn't make any use of bathroom appliances ), I reported the issue to Property Management, led by the remarkable Mahmoud. Turns out, the issue was sorted on the same day. Just like that. I can't thank you enough Mahmoud. This team is really something special, keep it up.

J · 7 February 2019

5/5

Google

We sold our house in Surbiton in late 2016 through Hawes & Co. Greg and the team were fantastic - very professional and friendly, and great communication throughout the whole process. Highly recommended.

Andy · 7 February 2018

5/5

Google

Would just like to share how helpful & professional Michael Gibson has been, its been a pleasure dealing with him, Excellent service , friendly & always willing to help.

Leighann · 7 February 2020

5/5

Google

Rosie from the leggings department was amazing! She helped find tenants very quickly and I was extremely impressed by how smooth everything took place. I would definitely recommend them as your letting agency.

Brigitte · 24 September 2024

5/5

Google

Thank you Mahmoud Okba for sorting out the issue with us not having hot water in the shower. It is lovely to be able to have a hot bath again. Thanks!

Linda · 7 February 2019

5/5

Google

I cannot praise Hawes & Co enough for their incredible customer service and effortless efficiency throughout the successful sale, exchange and completion of my last property in Surbiton. Greg McHugh (Sales Manager) was an absolute star and delivered on all fronts as promised during the initial valuation; he really stood out from the other firms. Hawes & Co also offered the best percentage fee with no additional costs for photography/EPC. Greg and the sales team (Samuel & Vinesh) all worked extremely hard through the whole process. I was impressed just how customer focused the team were and by their level of honesty and integrity; buying/selling a property is definitely one of the most stressful things you'll ever do so having an estate agent you can trust definitely takes the edge off. The whole team were an absolute pleasure to work with and would highly recommend this office to anyone requiring such services in the local area.

Mario · 7 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hawes & Co Surbiton

Has Hawes & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Hawes & Co, Surbiton won Trusted Agent; Hawes & Co, Raynes Park won Trusted Agent.

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