Trusted Agent profile

Dexters reviews

★★★★★ Excellent

149 reviews across 1 platform

20 Claremont Road, Surbiton KT6 4QU

Dexters's Surbiton office at 20 Claremont Road is rated 4.9 out of 5 across 149 reviews on 1 platform, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. Checked 9 October 2026.

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4.9 / 5

149

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

My partner and I started searching for a new property a while ago and we were completely clueless about how to go about it all. That was until Nick Still got in contact. He explained everything to us, found a number of properties which were to our exact specification and we completed on our first home yesterday. The whole process only took 6 weeks. Nick made it so easy for us as two first time buyers. He was always on hand to respond to calls and messages and didn't take advantage of our naivety. I would recommend Nick to anyone looking to buy a property as you can trust him to get the job done well!! It has been a pleasure working with Nick!

Hannah · 16 April 2024

Agent replied · 19 June 2024

Dear Hannah, Thank you for your kind comments regarding Nick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a first time buyer, in their 20s and buying alone it can be super daunting. Nick Still at Dexters was incredible to work with. He explained everything thoroughly, didn’t make my questions seem silly, knew the properties he was showing me like the back of his hand, was honest if he didn’t know the answer and promptly got me the answers I needed, everything he promised he would do, he did. Through my job, I work with a lot of property agents and Nick has been the best I have met by far. The process with Dexters has been easy, I’d recommend them along with Nick to anyone looking to buy/ sell.

Charlotte · 16 April 2024

Agent replied · 19 June 2024

Dear Charlotte, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wholeheartedly recommend Nick Still from Dexters. His service levels from organising viewings in Weybridge to present have been exceptional. Even though i could not proceed with the properties he showed me due to still being in construction phase, he stayed in touch and assisted with an inquiry beyond his remit. I had informed him that if my top choice fell through, I'd consider Bridgehouse, subject to availability. His willingness to help was greatly appreciated and I will certainly endorse him to my network. Keep up the good work Nick and all the best!

Supriya · 16 April 2024

Agent replied · 19 June 2024

Dear Supriya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gabriel is amazing to work with. He showed continuous support, professionalism and patience throughout the process. While I had many worries and requests as a first time buyer, he was always very responsive and provided clear communication. Big thanks to Gabriel, David and the Dexters team!

Audrey · 11 July 2025

Agent replied · 9 September 2025

Dear Audrey, We really appreciate you taking the time to leave such lovely comments about Gabriel and David. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

“Brilliant experience! Nick and Ben were proactive and kept everything moving quickly. They kept me updated at every stage and handled all the details with efficiency and care. I would definitely use them again.”

Zara · 5 November 2025

Agent replied · 12 November 2025

Dear Zara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Gabriel Anderton was such a delight showing me round properties. Without a doubt my favourite estate agent and have met a lot through various companies. His friendliness, professionalism, sound advice and patience with me was so appreciated. Really helped for me to be relaxed to help make decisions. Overall Dexters are marvelous

CazStechy · 16 April 2025

Agent replied · 24 October 2024

Thank you for your kind comments regarding Gabriel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

We are very happy with the service provided, Gabriel was very helpful and transparent with the whole process

Güler · 16 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Nick Still was extremely professional and patient throughout the entire buying process. He provided clear and timely communication, ensuring that everything progressed smoothly. His expertise and attention to detail made the transaction efficient and straightforward. I highly recommend his services to anyone looking for a reliable and knowledgeable agent.

Jessie · 19 March 2025

Agent replied · 13 April 2025

Dear Jessie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Nicholas Still was very professional, friendly, and most importantly always available for any questions and additional viewings. We did couple of viewings of new build flats and I feel like I picked the right one also due to his kind advice. Definitely recommended searching with him.

R · 16 April 2025

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Nick was a pleasure to work with. He is professional, knowledgable, and more importantly patient when it came to providing all the information and negotiating. It's always tricky finding a right real estate agent, but I would recommend Nick and would want to work with him again.

Pavan · 14 March 2025

Agent replied · 16 April 2026

Dear Pavan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the best experience with Nick Still and Dexters team! As a first time buyer I was very anxious and Nick was very professional and kept me updated at least once a week throughout the process, even after the transaction was complete. 5 stars are not enough to rate the excellent service and the piece of mind I had! Well done and thank you!

Myrto · 16 April 2024

Agent replied · 19 June 2024

Dear Myrto , Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our New Homes West office will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I strongly recommend Dexters for sales and lettings. Being a tenant I am always 100% satisfied with their service. When it comes to Sales I must Mention one name Mr David Todorov who is an excellent sales person with a kind and friendly heart!! He was always there to speak for us as we are first time buyers and gave his best to meet our needs. I am sure he would be an asset to the company. Thank you David for all your help, support and guidance and keep the good work!!!

Rajalakshmi · 16 April 2023

Agent replied · 19 June 2024

Dear Rajalakshmi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a first-time homebuyer, I had the pleasure of working with Gabriel throughout the process. I was very impressed by his timely and clear communication, as well as the thorough details he provided on each property. He was never pushy and always made sure to present me with all the available options. What stood out most was that Gabriel genuinely cared about helping me find a home I would truly enjoy, rather than just making a sale.

Ekaterina · 21 August 2025

Agent replied · 12 November 2025

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Fantastic service from Nick Still and his team at Dexters; they were a pleasure to deal with from start to finish. Very professional, knowledgable, efficient and brilliant at keeping us updated every step of the way - always going above and beyond. I couldn't recommend Dexters more highly , their service is fantastic. Thank you for making our moving experience a pleasant one.

Kirsty · 16 April 2024

Agent replied · 19 June 2024

Dear Kirsty, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Nick will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently bought my first home and my experience with Dexters, in particular working with Ruby Burridge was really positive! Ruby was really professional and kind, and always kept me up to date on everything, and anything I needed support with or chasing up, she always helped me and nothing was ever a problem - which for me as an anxious first time buyer was exactly what I needed! Thanks Ruby and all of the Dexters Team :)

Kevin · 16 April 2023

Agent replied · 19 June 2024

Dear Kevin, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ruby, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Nick and the team at Dexters! Really helped make the purchase process smooth, answering questions, responding really quickly, and always professional and friendly. Thanks!

Jude · 16 June 2025

Agent replied · 16 April 2026

Dear Jude, We really appreciate you taking the time to leave such lovely comments about Nick. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Nick Still of the Dexters New Homes has been one of the best agents I have ever come across. Throughout the process he was professional, hugely knowledgeable and managed everything brilliantly. My daughter and I are both hugely grateful for all the hard work Nick put into the transaction for us. He is simply the best.

Torang · 16 April 2024

Agent replied · 19 June 2024

Dear Torang, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks so much here for Nick Still was very helpful of pursuing our hew flat in New Malden. He was always responsible so fast in the entire process and follow up with our case every steps, the amazing thing is we got the parking lot number which is what we wanted asked him to bargained with the landlord.

ANDY · 16 April 2025

5/5

Google

Had interest in purchasing a property through Dexters and dealt with Nikola Kolpak, what an asset to your company she is. The property I wanted to purchase did not happen due to my financial constraints and with Covid-19 coming making it even more unlikely. But from our very first interaction to me getting my £500 deposit back she was helpful and professional throughout with prompt replies to all queries and questions. She was pleasant and prompt at all times. I have thanked her and mentioned to her it is still my wife and my wish to purchase a property in the near future and I hope we have someone like Nikola to help us through the process.

Martin · 16 April 2021

Agent replied · 19 June 2024

Dear Martin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been working with Dexters for two years on a multi home development in SW4, and they have been excellent. Ruben has worked hard on my behalf through challenging market conditions and most importantly has brought me results! Always professional and on top of the market with good advice and help. I wouldnt hesitate to recommend Ruben and the team and look forward to working with him again on the next project!

David · 16 April 2022

Agent replied · 19 June 2024

Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Nikola was amazing - friendly, professional (e.g. provided useful information/tips) and did her best to ensure I get the right outcome. Buying a property was a stressful journey but Nikola made it so much better by always being there to help me. Furthermore, Reuben was especially supportive and kind with my queries. Overall, I highly recommend them. Thank you Nikola and Reuben!

SoulTrip · 16 April 2023

Agent replied · 19 June 2024

Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I had an excellent experience working with Gabriel during my recent home purchase. He was incredibly supportive, attentive, and professional throughout every step of the process. From helping me understand my options to addressing all of my concerns, Gabriel consistently went above and beyond. If you’re looking for a trustworthy, knowledgeable, and patient expert to guide you through buying a home, I highly recommend partnering with Gabriel. You won’t be disappointed!

Orhan · 16 April 2025

Agent replied · 10 January 2025

Dear Orhan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

My experience with Dexters was excellent. Gabriel Anderton went above and beyond my expectations to manage the purchase of my property. Highly recommended!

William · 16 April 2025

Agent replied · 16 April 2026

Dear William, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Nick Still was professional and responsive throughout, making the purchasing process as smooth as possible.

Krishan · 11 July 2025

Agent replied · 9 September 2025

Dear Krishan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's Surbiton office has 149 reviews across 1 platform: 149 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 149 reviews, and 4.9 out of 5 on Google from 149 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Surbiton office?

Dexters, 20 Claremont Road, Surbiton KT6 4QU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.